Cosmic Universe Reviews 82

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers had a great experience with this company. Customers are really happy with the app, praising its clean layout, gorgeous artwork, and quick loading times. Many find the daily tarot card a lovely and calming ritual, appreciating the thoughtful and easy-to-understand interpretations, especially since it's free and ad-free. People also highlight the app's originality, finding it informative, unique, and an enjoyable, captivating experience that adds joy to their lives. However, some people were dissatisfied with the app's limitations, especially when used in conjunction with dating events. They mentioned that the app felt practically useless without a successful event and that the hosts sometimes struggled to use it. Some also felt that the app was too expensive for its features, wishing for more free content to explore.

What people talk about most

User experience

Customers had positive experiences with the user experience. Many reviewers found the app easy to read,... See more

Application

Users describe positive interactions with the app, finding it insightful, informative, and unique compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love this app. The daily tarot card is such a lovely ritual to start my morning, and the interpretations always feel thoughtful and easy to understand. The horoscope section is beauti... See more

Company replied

Rated 5 out of 5 stars

Such a refreshing experience and totally different from anything else out there, which was the best part. The host was relaxed, welcoming, and the event was actually fun. Would definitely go again!

Company replied

Rated 5 out of 5 stars

Love this app. It's super informative and unique compared to other similar apps available.

Company replied

Rated 5 out of 5 stars

Using Cosmic Fusion is an enjoyable and captivating experience with its originality. I gave it a shot and was thoroughly impressed! It beautifully illustrates the Chinese New Year and lunar phases. Ad... See more

Company replied


Company details

  1. Dating Service
  2. Astrologer
  3. Event Management Company
  4. Social Club

Written by the company

Love at First Sign is the live events brand from Cosmic Universe. With hundreds of glowing reviews, Love at First Sign has become the UK's most loved astrology dating and singles events brand, bringing curious, open-hearted people together for evenings of real connection guided by cosmic compatibility. With 50+ Love at First Sign events every month across 25+ UK cities, from London and Manchester to Glasgow and beyond, plus events in New York, it's a new way to meet people that actually makes sense. Each event is carefully hosted, with cosmic compatibility at the centre, making it easy to spark real conversations from the moment you arrive. Cosmic Universe is also home to Cosmic Fusion, our hyper-personalised astrology app beloved by over 180,000 people worldwide across iPhone and Android. Built around your unique birth chart, Cosmic Fusion goes far beyond sun signs to offer deep insights into who you are, how you love, and who you're most aligned with. At Cosmic Universe, we believe understanding yourself is the first step to finding your people, and Love at First Sign is where that happens IRL.


Contact info

4.1

Great

TrustScore 4 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I wasn't sure what to expect… but I'd go back in a heartbeat

I almost didn't show up. I've been to a few other dating events that didn't work out but I'm really glad I went to this one. The host was brilliant. Warm, funny, made everyone feel welcome without it feeling forced. You could tell she genuinely wanted people to have a good time, not just tick through a schedule. And the people! Actual real conversations, not just awkward small talk that goes nowhere. I made a little group of friends on the night which I wasn't expecting at all. Left feeling weirdly uplifted. Already looking at the next Glasgow date.

12 March 2026
Unprompted review
Cosmic Universe logo

Reply from Cosmic Universe

This made our whole day, thank you so much! 🌟 We are so glad you took the chance and showed up, and we will make sure your kind words get passed on to your host, she will be absolutely thrilled. See you at the next Glasgow event! 😊

Rated 5 out of 5 stars

It was great

It was great, I found a lot about my match

20 March 2026
Unprompted review
Cosmic Universe logo

Reply from Cosmic Universe

Thank you so much for your review, we love to hear it! 😊 There is so much more to explore too, we hope you keep enjoying the app!

Rated 5 out of 5 stars

I really enjoy Cosmic Fusion and the…

I really enjoy Cosmic Fusion and the natural insights it has about my daily energies. The language is realistic and it can be easily interpreted for application in your routine. I would suggest this app to anyone interested in astrology! 🌙🪐✨🌠

19 March 2026
Unprompted review
Cosmic Universe logo

Reply from Cosmic Universe

This honestly made our day, thank you so much! 🌟 We are so glad the app is resonating with you and fitting into your daily routine. We hope you keep enjoying it and we really appreciate the recommendation!

Rated 4 out of 5 stars

Unlocked

I just wish there were a few more free options, more unlocked options for us poor people to look at.

17 March 2026
Unprompted review
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Reply from Cosmic Universe

Thank you so much for your feedback, we really do take it on board! 🌟 Don't forget you get a free daily credit to unlock any premium feature of your choice, plus there are plenty of free features to explore too. We hope you stick around and keep enjoying the app! 😊

Rated 5 out of 5 stars

I love the dream meaning and the match…

I love the dream meaning and the match with celebrity is pretty interesting.

15 March 2026
Unprompted review
Cosmic Universe logo

Reply from Cosmic Universe

Thank you so much, we love to hear it! 😊 There is so much more to explore too, we hope you're enjoying the app! The Cosmic Universe Team 🌟

Rated 1 out of 5 stars

Not joined yet

Not joined yet

12 March 2026
Unprompted review
Cosmic Universe logo

Reply from Cosmic Universe

We're not quite sure how we've earned 1 star before you've even joined us! 😄 We'd love to change your mind. The Cosmic Universe Team 🌟

Rated 1 out of 5 stars

unbelievable

i genuinely cannot believe an astrology app is asking as much as it is to use all but the specific days horoscope. its quite honestly just insane. this is the first app i will delete off my phone when i need the space. i guess i can say at least it doesnt take up much room in your storage.

11 March 2026
Unprompted review
Cosmic Universe logo

Reply from Cosmic Universe

Thank you so much for your feedback, we really do take everything on board! 🌟 Our app is hyper personalised to you and we do offer free credits when you first join, plus there are multiple free features to enjoy without upgrading. You also get a free daily credit to unlock any of our premium features whenever you fancy! We hope you stick around and give it a proper explore 😊

Rated 5 out of 5 stars

Really cool

Really cool , fun app! Original idea, very easy to use

10 March 2026
Unprompted review
Cosmic Universe logo

Reply from Cosmic Universe

Thank you so much, this made our day! 🌟 We hope you enjoy exploring the app!

Rated 5 out of 5 stars

I went to an event last week and ended…

I went to an event last week and ended up having a really great time. Took me a little while to come out of my shell, but the host was so welcoming. The matches on the app were a perfect icebreaker, it just gives you an instant connection with people.

2 March 2026
Unprompted review
Cosmic Universe logo

Reply from Cosmic Universe

Thank you so much for this wonderful review, it truly made our day! 🌟 We're so glad you had a great time, and that our host made you feel so welcome. We hope to see you at a future event!

Rated 3 out of 5 stars

Rebooked

Tickets re booked we shall see what happy

2 March 2026
Unprompted review
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Reply from Cosmic Universe

Thank you for your feedback Joanne! Really excited to see you at our next event 🌟

Rated 5 out of 5 stars

I love the app just wish that it was…

I love the app just wish that it was more free things on there to explore

26 February 2026
Unprompted review
Cosmic Universe logo

Reply from Cosmic Universe

Thank you so much for your review, we love to hear that you're enjoying the app! 🌟 We are always working on new features and we'll be sure to pass your feedback on to the team.

Rated 4 out of 5 stars

Love this app

I love this app it helps me navigate the zodiac so well

24 February 2026
Unprompted review
Cosmic Universe logo

Reply from Cosmic Universe

Thank you so much, we love to hear this! 🌙 We're thrilled the app is helping you navigate the zodiac with ease.

Rated 5 out of 5 stars

The readings was just about accurate…

The readings was just about accurate and helped me through my day

16 February 2026
Unprompted review
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Reply from Cosmic Universe

Thank you for sharing that! We're so pleased the readings were accurate and helped guide you through your day. That's exactly what we're here for! 😊

Rated 5 out of 5 stars

It’s very helpful

It’s very helpful

17 February 2026
Unprompted review
Cosmic Universe logo

Reply from Cosmic Universe

Thank you so much for your kind words! We're really glad we could be helpful. It means a lot to us! 😊

Rated 5 out of 5 stars

The event had such good energy

The event had such good energy, I was quite surprised. The app was really fun and added a fun element to the night. It was a good icebreaker!

10 February 2026
Unprompted review
Cosmic Universe logo

Reply from Cosmic Universe

Thank you! We’re so glad the energy stood out to you. that’s exactly what we hope for. Love that the app added a fun twist to help break the ice! Hope to see you again soon 😊

Rated 1 out of 5 stars

It was rubbish!

It was rubbish!

Only 4 men were present for 14 women for a dating event: numbers should be even.

Location of the event/venue, changed and was not of the same standard as the venue we had booked tickets for.

My friend and I stayed for one drink, waiting to see if other men would turn up but this didn't happen. We were told 10 men had booked tickets but didn't turn up - not very likely!

No icebreaker games or anything. Just put in a little upstairs room. It all felt really awkward.

Not worth the money. They refused to give us a refund, only a free ticket for a future event. There is no way I am going to another of their events!

6 February 2026
Unprompted review
Cosmic Universe logo

Reply from Cosmic Universe

We’re really sorry to hear this was your experience. We want to be clear, we never run events with intentionally uneven numbers, and always aim for balance across sign-ups. Unfortunately, no-shows can happen last-minute, and while we do our best to manage them, they’re sometimes out of our control.

We’d love the chance to give you a better experience. If you email us at hello@loveatfirstsign.co.uk, we’ll do everything we can to make it right ✨

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