Coshd Reviews 336

Ordered from here on 2 occasions now. Excellent quality costumes. I have been very pleased with them. Not had to return anything as sizing has been as expected. Pretty quick delivery too. Just don't leave it last minute.

I had ordered a Adam cosplay (Hazbin hotel) ordered wrong size asked to swap it and got told I could sell it on eBay or get £10 back or pay £30 for shipping it back and buy another outfit, I’ve seen so many people have bad reviews I wish I read them before!

Always a pleasure to order from CosHD as they have such a great range of costumes and they always arrive in a timely manner. I love my new cosplay so much!! Thank you

Good quality with fast delivery happy with my order.

Good quality costumes and shipping is fast where possible. Accessories sometimes aren't the best but the rest of the costume makes up for it.

Cosplay came very quick, and the outfit was very high quality. Staff response were very quick - very pleased with the costume!!

I have several costumes from this site and I’ve never had a bad experience. The costumes are good quality, the communication is good and the shipping was very fast. I recommend. :)

DO NOT BUY FROM THIS SITE. It claims to be a UK site as states on web address but due to them choosing to ship from China they will not allow a return to UK if not suitable. Paid premium £20 for delivery but expevt me to pay air freight over £30 to return. Should not be my problem when I ordered from a site that states UK at end of URL address. They try to bully you to keep or sell on Ebay...worse company ever. If I could choose no stars I would have.

Absolute nightmare & best avoided. Buy an item on black Friday and take advantage of the discount code & think nothing more of it. Week later I noticed an email asking for more money! Cost of materials had gone up on an item that was in stock and not custom. Just a link to a page where you can choose additional values to send them! Somehow the materials for the costume went up 10%!They hold the item hostage for more money.

They did refund after I threatened to report to the card provider.

Ordered a costume 1st September to go away for a specific Halloween party on the 28th October in the US so I didn’t have to mess about finding a costume. Found an off the shelf one I liked, planned to pack it to come with me before the 9th October in the UK, Plenty of time right, even according to their own website if it’s not a custom order? WRONG. The costume was “out of stock in the warehouse” which was somehow my fault (they were not forthcoming with this information), simple don’t advertise off the shelf as “in stock” if it isn’t.
Proceeded for them to mess me around for 2 months, lying to keep the order as I had to change my address to where I was staying in the US which cost me extra after promising me it was really ready - shocker, that was also a lie. It arrived November 1st after Halloween. Was not best impressed.

If you have anything specific ahead of time, don’t trust them to deliver on time, tell the truth about whereabouts in the process it is or do anything remotely useful to help. Don’t make the same mistake I did.

I previously gave a bad review after Yodel had left my parcel outside without permission for weeks and it had gotten stolen.
Emily sorted me a refund out after previously going back and forth struggling to explain to another person the situation.
Thought to leave a 5 star as a thankyou for eventually resolving a stressful matter. Thankyou Emily

AVOID I ordered early September in time for Halloween and like they promised it did arrive in plenty of time BUT the size was far too small. I emailed they the day after it arrived and told them about the size issue and there is no way I would have ordered a small when i myself am not. The emails just go back and forth and they give you the impression they are sorting it and the last email says your parcel was delivered on the 17th 🤬 what a waste of time they are. Please I urge you do not purchase off of this company.

DON’T WASTE YOUR MONEY!!!!!!
They are based in China so anything you want refunded forget about it they are a scam. They didn’t deliver my costumes in time over £100 even though I paid £20 delivery and offered me £15 and asked me 3 times to ‘sell the costumes on eBay’

Halloween costume ordered 14/10/24, paid £20 extra for fast delivery, item delivered 25/10/24 but instead of sending Large, I was sent Extra Small! Contacted seller who suggested a £10 refund and told me to sell the outfit on EBay. Seller doesn’t offer free returns and expects me to pay high return postage costs! I am now £60 out of pocket with no Halloween costume. The person at fault should bear the financial burden, which in this case is certainly not me! PayPal case opened.

Made an order and made a mistake with the size. I made contact with Coshd who responded quickly saying they would do their best to intercept the order and amend it. Package arrived in perfect order within a week or so. I'd quite happily recommend these guys.

cosplays great quality and customer service was really nice!

Paid extra high cost for fast delivery and only half the order arrived .... so could not use in time.No proper returns system. Offered me 10% of a £60.00 order and said sell it on Ebay or other site..... size of coat wasn't even correct...way smaller than tagged...not European sizes. Avoid Avoid Avoid

Avoid, avoid, avoid. Cheap costumes and long delivery time. Sizing is totally off. Not to mention they don’t accept returns so it’s just a WASTE OF MONEY! £40 lost 😡
Just so everyone gets the full picture - as a result of this review they are bombarding me with emails now. They have offered 10% refund and even offered £5 to delete this review!!!!
Will be reporting the company to trading standards! You can keep your £5 by the way!

Company has no sensible means by which to return items so if you change your mind or it doesn't fit, which is the case on my partners order, they claim it's will be too expensive to return and offer only 10% of the value in a refund.
She ordered XXL, bigger than we needed, and the size that arrived, whilst labelled XXL is clearly not and is significantly smaller.
The costume itself is very good, but it's no use if it can't be worn. Don't use this company unless you're willing to take a very expensive gamble on the item being right.

EDIT.
To be clear, as it was missed by COSHD in their reply, I've reviewed my partners experience as we both individually ordered from coshd.co.uk. My costume, whilst quite snug despite ordering a size up, does fit, just. As I've said in the review above, the costumes are actually very good, if it weren't for the fact they are too small and don't match their own sizing guide. Without a UK address to make returns to, purchasing from them is a risk.

Excellent customer service responded to all queries and questions in a prompt manner and gave perfect updates on delivery times, will definitely be using again, affordable and great quality and very fast shipping on standard delivery, will definitely recommend to other people