While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, finding them to be well-made and accurate to descriptions, especially considering the affordable prices. Many consumers also highlight the fast delivery times and good communication from the company as positive aspects of their experience. The costumes are often seen as a great option for those new to cosplay or looking for budget-friendly choices. However, some people were dissatisfied with certain aspects. Issues with order processing times and communication regarding these orders were mentioned by a few. There were also instances where the product received did not meet expectations in terms of quality or fit, with some customers finding items to be cheaply made or not matching the sizing charts. Delivery experiences were mixed, with some reporting delays or problems with the chosen courier service.

What people talk about most

Product

Users describe ambiguous interactions with product quality. While many customers praise the amazing quality,... See more

Quality

Customers consistently note positive experiences with quality, praising the amazing and accurate quality of... See more

Delivery service

Consumers find delivery service to be ambiguous. While many reviewers praise fast shipping, with items... See more

Order

Clients share ambiguous opinions on order experiences. Some customers report fast processing and delivery,... See more

Price

Reviewers highlight ambiguous aspects of price. Some customers found costumes to be an affordable option,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received a cosplay as part of a collaboration with COSHD. The communication took place via Instagram, which felt a bit unusual to me at first – but everything worked out in the end! The costume a... See more

Rated 4 out of 5 stars

I have an Alice in Wonderland costume. It is so pretty, it could be worn as a regular dress (if the material was better). I hope they will start making size XS.

Rated 4 out of 5 stars

Overall it’s great. The products are as described. Although not the best but the price isn’t high. Fast shipping and great communication

Rated 4 out of 5 stars

I had a collab with COSHD everything was delivered correctly and received earlier than anticipated. The costume it’s self is simple made with thin basic material, fits well needs small adjustments... See more


Company details

  1. Costume Store

Written by the company

Coshd specialized in tailor made costume making, having been in this field for more than 8 years. The costumes from Coshd are all hand-made, this is the main difference between our costumes and other fancy dress and cheap mass products.


Contact info

3.6

Average

TrustScore 3.5 out of 5

336 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DOES NOT OFFER REFUNDS UNLESS FAULTY

DOES NOT OFFER REFUNDS UNLESS FAULTY
The sizing was completely wrong on the jacket I ordered (and I checked against the size guide) but it was far too small.
No option for refunds unless item is faulty, if it's the wrong size it's tough luck!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Howl's moving castle cosplay

I received my cosplay Howl's moving castle very quickly. The quality of the clothes materials are really good, and the measurements are true to their size chart 👌🏻 Communication was good and efficient; I'm so happy with the costume and would definitely recommend them for future purchases🫶🏻✨

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Affordable costumes and excellent customer service

I was extremely skeptical given the mixed reviews but I'm glad I purchased from this site.

The Lucy Gray Baird costume was a fraction of the price elsewhere and looked on the website to be pretty decent quality. I worried about size as I was in-between, so I contacted customer service who recommended I size up.

The item was dispatched the day after ordering and arrived within 5 days from placing the order! I was very happy with this as I know they give longer timeframes just in case of delays and busy periods.

It arrived new in packaging and in a green sturdy jiffy bag. The costume itself is beautiful, with only slight imperfections. I raised these with customer service who advised this was the pattern they followed, but they offered me a courtesy small refund.

Overall, I would recommend buying from this company for an affordable costume.

Shout out to Emily in customer services, who has been very helpful.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Zero stars

Zero stars. If you are contemplating buying from this seller DO NOT. They claim to be a uk company even has a uk address on the postage label yet if you want to return something because of the misleading sizes then it costs £33 to return to china!!

7 April 2026
Unprompted review
Coshd logo

Reply from Coshd

We're sorry, but we're unable to locate your order number. Could you please send it to me so I can assist you? Thank you for your understanding.

Rated 5 out of 5 stars

CosHD are one of the top cosplay stores…

CosHD are one of the top cosplay stores out there, from the great range of options to the quick delivery times. The customer service team reply quickly and always aim to help in a timely manner, the social media team is always active and very responsive. All round great experience and high quality items!

21 January 2026
Unprompted review
Rated 1 out of 5 stars

My order STILL hasn’t came it’s my…

My order STILL hasn’t came it’s my child’s world book day tomorrow considering the order had a month to come the service has been diabolical. I emailed them a week and a half ago and still it took another 5 days to process after the previous 3 weeks they had. I’ve a really upset little girl with no costume for world book day. The company is advertised as being in the uk and delivery within two weeks absolutely horrendous customer service. A month is more than enough time to come.

7 February 2026
Unprompted review
Coshd logo

Reply from Coshd

Hi, we apologize for the inconvenience. With the exception of “READY TO SHIP” items, our typical processing time for clothing is approximately 7–25 business days. Standard shipping usually takes about 10–15 business days after shipment. Your order is currently within the normal processing timeframe. We have contacted our customer service team to assist you further. Please check your email for updates. Thank you for your understanding.

Rated 5 out of 5 stars

Absolutely amazing cosplays

Absolutely amazing cosplays! I got my maid Cherribomb cos from them and it’s perfect! I felt so confident in it and the shipping was fast! I will be buying for Coshduk in the future HEHEHHE!

24 February 2026
Unprompted review
Rated 4 out of 5 stars

Collab with COSHD

I had a collab with COSHD everything was delivered correctly and received earlier than anticipated.
The costume it’s self is simple made with thin basic material, fits well needs small adjustments but that’s easy to make.
It’s a great option for those starting out in cosplay/fancy dress outfits!
Overall happy with my experience and willing to check out their other costumes in future.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Panty cosplay

The costume arrived in perfect timing, quality was great and the overall looks were amazing! Customer service was also incredibly thoughtful and caring.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

COSHD is an amazing brand for cosplays!

COSHD is an amazing brand for cosplays. I’ve had a couple from them (Wicked). The quality of the cosplays are amazing and they’re definitely accurate to the movie!

I highly recommend COSHD for your cosplays.

8 February 2026
Unprompted review
Rated 1 out of 5 stars

Very poor quality

I purchased 2 Rumi demon hunters costumes to compare sizes for my 6 year old granddaughter who is obsessed with Rumi, I purchased 130cms and a wig, costing around £58, and one at 140cms, which cost around £46. Whe they arrived they looked amazing, so realistic, I decided the 130cm outfit would be perfect for my granddaughter so enquired how to return the larger outfit, to which I was told, the cost of returning the item would cost roughly the same as what it had cost, so I was told to accept a 10% refund and I could sell the outfit o ebay. I reluctantly accepted. Boxing day arrived and I was so excited to see my granddaughters face when she opened her present. She squealed and laughed with excitement. She was so keen to wear it, we got her dressed in it and added all the chains and epolettes to the outfit which were secured by pins encased in metal which were presses into the material, within 20 minutes the pins had broken off the outfit leaving my granddaughter distraught and inconsolable. The quality of the outfit was so poor, I wish I had just bought a plastic outfit from Amazon for £10. I am writing this review to make people aware, the quality of products from this company and the way they treat their customers is a disgrace. Avoid at all costs.

26 December 2025
Unprompted review
Coshd logo

Reply from Coshd

We apologize for any inconvenience this may have caused. Our service team is aware of the issue and is currently in discussions with you to resolve it. Thank you for your feedback. We will continue to monitor this matter and strive to improve our services.

Rated 1 out of 5 stars

Avoid

Avoid, pretending they are a UK company. No returns address in UK. Stating I ordered wrong size even though I never ordered kids size, sizing on the kids costume was the same as the adults - go figure!!
When you ask for a refund, you have to wait for them to give you return address and then they try and offer you 10% back as the fees would be 'high'.
AVOID AVOID AVOID!!
As a mother of a cosplay fan, you've lost what could have been a good customer.

27 December 2025
Unprompted review
Coshd logo

Reply from Coshd

You may not have noticed the NOTE section on our size chart; you can click the size chart to view it. The correct size for this garment is listed in the description. If you are unsure about sizing, please contact our customer service team before placing your order. Thank you for your understanding. Additionally, as we ship globally from China, our returns address is located in China. You may track your order's journey to confirm it was indeed dispatched from China. Should you wish to return the garment, we have provided a returns address. Please post the item back at your expense, and we shall process your refund upon receipt. Thank you for your understanding.

Rated 2 out of 5 stars

Extremely low quality cosplays

Extremely low quality cosplays, I'm not so sure about the "HD". I paid for two separate cosplays costing me just a little over £90 on what looked like a huge saving on these cosplays. I thought I was getting a bargain. As they arrived, I quickly realised these were no sales, just very cheaply made cosplay items made to look like they were on sale.

Cosplay 1, Sub-Zero from Mortal Kombat. came with lots of separate parts, trousers, mask, undershirt, jacket, belt, gloves, only the undershirt and the jacket are redeemable, I will have to go out of my way to find higher quality of the other parts needed.

Cosplay 2, Emet Selch from Final Fantasy XIV. Very cheap-feeling, extremely creased and doesn't iron out well, has a sheen to it that wasn't shown in the images on the website. Extremely disappointed.

TLDR: Be careful of what looks like huge discounts; these cosplays are tacky, and only some parts of one out of two of the cosplays were redeemable.

26 December 2025
Unprompted review
Rated 1 out of 5 stars

Bad Experience

I wouldn't order from this company, took about 3 weeks to process an order, not even shipped. They have a rubbish returns policy. When I tried to reach out to support I didn't even get a resonse.

15 December 2025
Unprompted review
Coshd logo

Reply from Coshd

We apologize for any inconvenience caused. Your clothing has been marked as delivered. Have you received it? If you have any questions, please feel free to contact us. Thank you for your understanding.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look