Corporatecommercialsurveyors Reviews 

344
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team members for being exceptionally supportive, friendly, and remarkably patient when navigating complex administrative procedures. Individuals deeply value the efficient service and clear explanations, noting that staff members make the entire journey completely stress-free and manageable. However, some customers also noted frustrating delays and a disappointing lack of communication once the initial setup phase concluded. A few reviewers experienced ongoing difficulties with unresponsive support teams, unfulfilled promises, and prolonged waiting periods before receiving any substantial progress updates. Several people expressed disappointment that expected financial savings did not materialize following the prolonged process.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism throughout... See more

Service

Users describe positive interactions with service, highlighting that the team is professional, reassuring,... See more

Customer service

Consumers find customer service to be positive, highlighting professional, knowledgeable, and responsive... See more

Response time

Reviewers highlight positive aspects of response time, noting that inquiries and questions are answered... See more

User experience

Customers report positive experiences with user experience, highlighting clear communication and step-by-step... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lyndsey Chance on the registration team was extremely helpful, she listened to what I said whilst I was mildly panicking about getting stuck uploading information to the Government Website. Lyndsey re... See more

Company replied

Rated 5 out of 5 stars

Rosie of CCS has been enormously helpful over the last two days in resolving some VOA issues re CCS Agency appointment promptly whilst we were on their site. She also clearly communicated the ne... See more

Company replied

Rated 5 out of 5 stars

Corporate commercial surveyors are a great company . Completely take all of the hassle out of having a business rates revaluation done. Rosie, was an absolute star, made the whole process very... See more

Company replied

Rated 5 out of 5 stars

Our first meeting was very positive, process was very clear and all completed by them, it was a simple yes you are owed a refund or no your not, we sent over the information they requested and got an... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

344 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 56% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(344)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Business Rates Valuation

The team at Corporate Commercial Surveyors were extremely helpful in helping us understand the protocols the Council and the Evaluation Office take in regard to business rate valuations. As-well-as, explaining how to submit claims based on what is legally justifiable for our property, it's location and a multitude of other factors.

17 February 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you, Tom

Rated 5 out of 5 stars

Great Customer Service

Easy, great communications and well laid out instructions. Thanks Rosie for managing everything on our behalf!

19 February 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks, Evan, we really value your feedback.

Rated 5 out of 5 stars

VOA website

I struggled navigating the VOA website. Corporate Commercial Surveyors, and especially Rosie Morrisey, have been endlessly patient and helpful in solving the issues.

19 February 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for your feedback Charles - we will pass on your feedback to the individuals concerned.

Rated 5 out of 5 stars

Saved us.

Help us massively and was always waiting by the phone for us.

19 February 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you, David - we are glad to have been of service.

Rated 5 out of 5 stars

Lyndsey was incredibly helpful and…

Lyndsey was incredibly helpful and available whenever we needed assistance through the process. There was no question or query she was not willing to assist us with. Thank you!

18 February 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you for your positive comments, Heera - We are delighted to learn of your satisfaction.

Rated 5 out of 5 stars

Clear Instructions

Every step is easily explained with clear and concise instructions issued for each step.

10 February 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the positive comments, Mark

Rated 5 out of 5 stars

Rosie Morrissey explained the process…

Rosie Morrissey explained the process very clearly and made it very easy to complete the submission. I wouldn't hesitate to recommend Corporate Commercial Surveyors to other business owners seeking to review their business rates. great job!

6 February 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the feedback - we will pass this on to the relevant department.

Rated 5 out of 5 stars

Lydnsey was professional

Lydnsey was professional, helpful and very polite.
Was a pleasure to speak to her.

6 February 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the feedback, Tracy - we will pass this on to the relevant department.

Rated 5 out of 5 stars

Lyndsey was very efficient and pleasant…

Lyndsey was very efficient and pleasant to deal with.

3 February 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the feedback, Dan - it means a lot to us, and we will pass this on to the relevant department.

Rated 5 out of 5 stars

Very efficient company to deal with and…

Very efficient company to deal with and excellent communications.
Would highly recommend for any business rates related advice and support.

3 February 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the feedback, Paul - it is appreciated

Rated 5 out of 5 stars

All good

Did what they said, for the price agreed - and didn't give up! No complaints.

1 September 2025
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you for the feedback, Duncan. We are pleased to hear you are satisfied with the service.

Rated 5 out of 5 stars

Lyndsey Chance on the registration team…FABULOUS

Lyndsey Chance on the registration team was extremely helpful, she listened to what I said whilst I was mildly panicking about getting stuck uploading information to the Government Website. Lyndsey really took all the pressure off me as she informed me she was able to do this on my behalf and I am really grateful, it took a lot of pressure off. Lyndsey talked me through the process of adding the information I had to and then did the bits she could instead of me. Thanks ever so much. I am very grateful.

2 February 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the feedback, Susanna - we will pass this on to the relevant department.

Rated 5 out of 5 stars

Excellent service from the initial…

Excellent service from the initial first contact to assistance with registering. Each stage to date has been explained fully and any queries have been responded to quickly. Can highly recommend. There are numerous companies out there targeting businesses to assist with their rates review but am very pleased we have chosen Corporate Commercial Surveyors.

29 January 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the feedback, Denise.

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