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Corporatecommercialsurveyors Reviews 

344
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TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team members for being exceptionally supportive, friendly, and remarkably patient when navigating complex administrative procedures. Individuals deeply value the efficient service and clear explanations, noting that staff members make the entire journey completely stress-free and manageable. However, some customers also noted frustrating delays and a disappointing lack of communication once the initial setup phase concluded. A few reviewers experienced ongoing difficulties with unresponsive support teams, unfulfilled promises, and prolonged waiting periods before receiving any substantial progress updates. Several people expressed disappointment that expected financial savings did not materialize following the prolonged process.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism throughout... See more

Service

Users describe positive interactions with service, highlighting that the team is professional, reassuring,... See more

Customer service

Consumers find customer service to be positive, highlighting professional, knowledgeable, and responsive... See more

Response time

Reviewers highlight positive aspects of response time, noting that inquiries and questions are answered... See more

User experience

Customers report positive experiences with user experience, highlighting clear communication and step-by-step... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lyndsey Chance on the registration team was extremely helpful, she listened to what I said whilst I was mildly panicking about getting stuck uploading information to the Government Website. Lyndsey re... See more

Company replied

Rated 5 out of 5 stars

Rosie of CCS has been enormously helpful over the last two days in resolving some VOA issues re CCS Agency appointment promptly whilst we were on their site. She also clearly communicated the ne... See more

Company replied

Rated 5 out of 5 stars

Corporate commercial surveyors are a great company . Completely take all of the hassle out of having a business rates revaluation done. Rosie, was an absolute star, made the whole process very... See more

Company replied

Rated 5 out of 5 stars

Our first meeting was very positive, process was very clear and all completed by them, it was a simple yes you are owed a refund or no your not, we sent over the information they requested and got an... See more

Company replied

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

344 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 56% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(344)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

From the start a very well experienced…

From the start a very well experienced team. Rosie was most helpful....thank you

13 November 2025
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the positive feedback, Andy - it is greatly appreciated.

Rated 5 out of 5 stars

Representation

They took over what we were unable to complete, and finished the job timely and admirably.

7 November 2025
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the positive feedback, Michael - it is appreciated.

Rated 5 out of 5 stars

Delight to Deal With

I needed some guidance with the additional information. I called Rosie in registrations who was extremely helpful in answering all my queries. Rosie was friendly, professional and a delight to talk to on the phone. Thank you.

5 November 2025
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for you positive comments, we will be sure to share them with the relevant department.

Rated 5 out of 5 stars

5 star service thank you Rosie

Signed up this morning with the help of the lovely Rosie, thank you very much for your patience and help.

31 October 2025
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for your positive feedback on your experience. We will be sure to pass this on to the relevant department.

Rated 5 out of 5 stars

Rosie was awesome

Rosie was awesome, she helped me through step by step, which was exactly what i needed.
Cannot recommend and thank Rosie enough.

28 October 2025
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for your positive feedback, Richard - we will be sure to share this with the relevant department.

Rated 5 out of 5 stars

Rosie was excellent

Rosie was excellent

16 October 2025
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you for the positive feedback about members of our team - we will be sure to pass this on.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Guided throughout and Rosie was great!

16 October 2025
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the feedback.

Rated 5 out of 5 stars

Went via Rosie ! Excellent

Went via Rosie !! Exceptional service !! Guided me through it all !! Couldn’t recommend her enough!!! Fantastic girl 10/10

2 October 2025
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks, Ian. We value your feedback and will be sure to share this with the appropriate department.

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Spoke with Rosie who guided me through the entire process with such ease. Made my life so much easier. Would highly recommend!! Thank you so much!

25 July 2025
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the positive feedback, Beckie

Rated 5 out of 5 stars

Setting up our VOA Gateway

I contacted Rosie Morrissey who was extremely helpful and assisted me with setting the Gateway up.

1 October 2025
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the positive comments, Stuart - we will be sure to share them with the relevant department.

Rated 5 out of 5 stars

Friendly

Friendly, professional and helpful with talking us through the online process for a claim to be submitted. Thankyou Rosie.

30 September 2025
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you for the feedback on your positive interaction with our staff - we will pass this on to the relevant department.

Rated 5 out of 5 stars

Rosie is amazing, so supportive

Rosie helped me a lot with some application that I needed to fill but couldn’t make it, made it so much easier for me

25 September 2025
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks so much for your kind words and positive feedback! We aim to make the process as easy and straightforward as possible, and its great to hear that members of our team are doing such a great job.

Rated 5 out of 5 stars

Corporate commercial surveyors are a…

Corporate commercial surveyors are a great company .

Completely take all of the hassle out of having a business rates revaluation done.

Rosie, was an absolute star, made the whole process very easy for me.. communication was great.

Would highly recommend

25 September 2025
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks so much for your positive feedback! We aim to make the process as easy and straightforward as possible, and its great to hear that members of our team are doing such a great job - we really appreciate the recommendation.

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