The Cornish Seaweed Bath Company Reviews 

2,880
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,432 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their natural ingredients and high quality, noting significant improvements in hair health, softness, and shine. Many found the customer service efficient, professional, and quick to resolve issues, with the ordering process and beautiful packaging enhancing the overall positive user experience. However, some customers noted issues with product packaging, such as items arriving dented or leaking, and difficulties with thick conditioners and pumps. A few other people felt certain products did not perform as expected, leading to hair feeling dry, brittle, thinning, or causing color issues. Additionally, some reviewers reported dissatisfaction with customer service interactions, citing slow responses or feeling ignored.

What people talk about most

Product

People report positive experiences with product, with many customers praising the effectiveness of the... See more

Quality

Consumers find quality to be positive, with many reviewers praising the products for leaving their hair soft,... See more

Customer service

Customers had positive experiences with customer service, often describing it as excellent, outstanding, and... See more

Order

Clients share positive opinions on order, with many praising the swiftness of sending out orders and clear... See more

User experience

Customers consistently note positive experiences with user experience, often finding products easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love the hair products and have been using them for some years now. My hair looks shiney and healthy and I often get compliments. I really loved the sample of body lotion, so that will be... See more

Company replied

Rated 5 out of 5 stars

I found this product on social media, it’s from Cornwall which is a place we love, so tried it. The shampoo and conditioner is every bit as good as the reviews said, plus it’s made from natural ingre... See more

Company replied

Rated 5 out of 5 stars

Fabulous natural products with no nasties. I’m using the purple shampoo and conditioner and I’m really pleased with how my hair feels and looks. The products smell amazing too. I was so th... See more

Company replied

Rated 5 out of 5 stars

I have given the company a try before but wasn’t used to how natural products are compared to chemicals. I should not have given up the first time round as I’m noticing my menopause hair more shiny... See more

Company replied


Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(2,880)

1,414 reviews in the last 12 months

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Rated 5 out of 5 stars

Purple shampoo & conditioner

Really pleased with my purchase of the purple shampoo and conditioner.
My hair feels so much more softer.
Also purchased the detox shampoo.
As well as a soap bar ( saving that for my holidays)
Will definitely be buying more. .

8 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Penny 💜 We're so pleased you're enjoying the Purple Shampoo and Conditioner and that your hair is already feeling much softer. We hope you enjoy the soap on your holidays too! Thank you for your lovely review.

Rated 2 out of 5 stars

Expensive shampoo made hair too soft for me.

This expensive shampoo dries out my hair and makes it so soft and floppy, even using very little, that l can’t do a thing with it. My hair is still yellow and brassy. I think marketing has a lot to do with its success.

I wanted to update this review, with the care and response from the company. They explained why my hair may have reacted the way it did due to previous products used. They also refunded me. Incredible customer service, so unusual in today’s market.

26 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for taking the time to leave your feedback. We're sorry to hear the Purple Shampoo wasn't the right fit for your hair and didn't give you the toning or finish you were hoping for. Hair can respond very differently depending on its condition and previous treatments, but we completely understand your disappointment. If you haven't already, please do get in touch with us at hello@cornishseaweedbath.co.uk—we'd be very happy to help with advice or arrange a refund under our 60-day guarantee if the products aren't right for you. 💚

Rated 5 out of 5 stars

Game Changer !

WOW.. This product is a game changer . I’ve suffered from an itchy scalp and lifeless hair for years , especially during menopause. I was sceptical at 1st but after reading all the positive reviews and watching the instagram posts , I decided to take the plunge. Without doubt the best decision I’ve ever made . After just one wash , my scalp stopped itching immediately and my hair felt and looked amazing . I’ve been using it for a few days now and I can honestly say my hair hasn’t looked or felt this good in over a decade . If you are undecided please don’t be and go for it ! I promise you won’t regret it . It WORKS ❤️ Thank you Cornish seaweed xx

17 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Sally 💚 Reading reviews like yours means the world to us. We're absolutely delighted your itchy scalp improved so quickly and that your hair is looking and feeling its best again. Thank you for putting your trust in us and for such a wonderful recommendation ❤️

Rated 5 out of 5 stars

Healthy fabulous curls

I’ve been using the super nutrient shampoo & conditioner since December 25 it was a birthday present from my husband, having curly hair I’ve found it difficult to find a product that my hair likes not helped being 58 years old & post menopausal- however using these products I finally got my curls back - but then another game changer came Super Nutrient Curly Shampoo + conditioner I’ve never had such wonderful healthy curls - using the hair & scalp oil along with light hold mousse has made such a difference- highly recommend & you don’t need to use a lot the products last.

26 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Samantha 💚 We absolutely love hearing this! It's wonderful that our original range helped you rediscover your curls, and even more exciting that the Curly range has taken them to another level. Thank you for your amazing support and recommendation!

Rated 4 out of 5 stars

Great company, not sure on purple shampoo and conditioner as it does stain skin

I love this company and their products. The reason for the 4 stars is the purple shampoo and conditioner does stain your skin. All the other products really lovely.

26 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for your lovely review, Alison 💜 We're so pleased you're enjoying the products overall. We're sorry to hear you've noticed some staining with the Purple Shampoo and Conditioner. As the toning pigments are naturally very concentrated, they can occasionally leave temporary staining on skin during use, but we really appreciate your feedback and will pass it on to our team.

Rated 5 out of 5 stars

Gorgeous shampoo & conditioner in…

Gorgeous shampoo & conditioner in attractive packaging.. delivery was fast and well packed.

26 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Suzy 💚 We're delighted you're enjoying the shampoo and conditioner, and it's lovely to hear you liked the packaging too. Thank you for your kind words about our delivery service!

Rated 5 out of 5 stars

Purple shampoo is excellent product of high quality

As I transition from blonde to grey I wanted to tone down the yellow colour and did some research before making a purchase of a “Purple Shampoo”. I bought from The Cornish Seaweed Bath Company and very pleased with the Shampoo, I only bought the Shampoo to ensure it was ok, did what it said etc. I must say it’s a great shampoo, making a difference to the yellow tinge even just after 2 uses. It’s not cheap but you get what you pay for and your hair is precious and you want quality and not putting damaging chemicals on your hair. There was free pump with a wee attachment to lock the pump when not in use which is great as I plan to take it to my hairdresser…. No leaking in my bag. Lovely container that is recyclable. Informative brochure also. Overall an excellent product, well worth the money. I will purchase the Conditioner in the future.

26 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Bridget 💜 We're delighted to hear our Purple Shampoo is helping tone your hair so quickly and that you're enjoying the natural formula, recyclable packaging and lockable pump too. We hope you love the Purple Conditioner just as much when you try it. Thank you for your wonderful recommendation!

Rated 5 out of 5 stars

Soft and flowing

I've used the Detox Shampoo and my hair feels really soft and clean. It is also looking more flowing. When using the shampoo, I feel it is doing my scalp good as well. There is a lovely lavender and sea air scent in the shower afterwards. I really enjoy using this product and would be loath to go back to my old shampoo.

24 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Judith 💚 We're so pleased you're enjoying the Detox Shampoo and noticing softer, cleaner, more flowing hair. It's lovely to hear you're enjoying the fresh aroma too—we're thrilled it's become such a relaxing part of your routine.

Rated 5 out of 5 stars

Lovely products

Lovely products, great customer service, what more could you ask for?

26 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Mandy 💚 We really appreciate your lovely feedback. We're delighted you're enjoying the products and our customer service!

Rated 3 out of 5 stars

Not keen

Expensive shampoo which makes my hair feel matted when trying to wash it, resulting in hair loss.

The cornish Seaweed Bath Company very kindly issued me a refund after I expressed my issues with the product, which was much appreciated.

25 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for taking the time to leave a review, June, and we're very sorry to hear the shampoo wasn't right for your hair. That certainly isn't the experience we want anyone to have. As everyone's hair responds differently to natural formulations, we'd love the opportunity to help if you haven't already been in touch. Please do email us at hello@cornishseaweedbath.co.uk and we'll be very happy to advise or arrange a refund under our 60-day guarantee if the products aren't right for you. 💚

Rated 5 out of 5 stars

No more itchy scalp

Just taken delivery of my first order that came with 2 free products. I've had an itchy scalp for as long as I remember but after just one use of the detox shampoo, I've not itched all day. It smells really good too.

25 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Ann 💚 We're so pleased to hear your itchy scalp improved after just one use of the Detox Shampoo! We hope the improvements continue with every wash, and we're delighted you're enjoying the fresh scent too.

Rated 5 out of 5 stars

Brought shampoo and conditioner for Grey hair

Brought shampoo and conditioner for grey hair . Was fantastic after using twice my hair was shiny for days . Love the smell too . Hair also feels soft. Would definitely recommend a must buy . 😊

25 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💜 We're delighted to hear your grey hair is already looking shinier and feeling softer after just a couple of uses. Thank you for your lovely recommendation!

Rated 5 out of 5 stars

Highly recommended…

Highly recommend the shampoo and conditioner. My hair has never been so shiny. Wish I had found it long ago. A must have product x

25 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Nancy 💚 We're thrilled to hear your hair has never been so shiny! It really means a lot that you'd recommend us, and we're so pleased you've found us.

Rated 5 out of 5 stars

First time buying from this company

First time buying from this company . I bought the purple shampoo. I must say , I am highly delighted with it . Several people have commented on my hair . It looks fuller , whiter ( I am 75 next month ) and healthy. I would highly recommend this - no nasties in it . I'm looking forward to trying the skin care from here next . Everything was smooth from ordering to quick delivery .

5 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Lilian 💜 We're delighted your Purple Shampoo has made such a lovely difference to your hair already. Hearing that it's looking fuller, brighter and healthier is wonderful, and we hope you enjoy exploring the skincare range too!

Rated 5 out of 5 stars

Super Nutrient Purple Haircare Set

I found this set perfect from the first use.
I started with the Detox Shampoo & followed with the Purple Shampoo & Conditioner, my hair immediately felt nourished and after a few uses feels healthier & shinier, I’ve noticed my roots don’t get as greasy as they used to. The products leave my hair feeling fresh, clean, gorgeously scented and well cared for. I love that it’s natural & no chemical nasties. So happy to have found this product, definitely recommend & will continue to use in future.

12 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Ange 💜 We're so pleased you're enjoying the full Purple Haircare routine alongside the Detox Shampoo. It's wonderful to hear your hair is healthier, shinier and staying fresher for longer. Thank you for your lovely recommendation!

Rated 5 out of 5 stars

Excellent

When I first discovered there website I knew instantly they were quality by the products ingredients, packaging,choice of products,website easy to navigate and order quick delivery overall feel confident in ordering from this local seller.

27 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Mark 💚 We really appreciate your kind words. We're delighted you've enjoyed the products, packaging and service, and we're so pleased you've had such a positive experience shopping with us.

Rated 1 out of 5 stars

Worst customer service I've experienced…

Worst customer service I've experienced for a long time. Slow and unresponsive, but also condescendingly smug 'just to gently share' etc. Probably spending most of their time posting fake reviews on here - come on guys, it's not helping anyone.
I emailed to complain that the super nutrient shampoo was not effective at cleaning my hair, and received a holding response. 4 days later, I received a response saying that I probably needed an additional 'detox' product to allow the process to work for me.
After a further complaint and request for a refund from me and a further 4 day wait, I was informed that a free detox shampoo was being sent to me, however this never arrived. I again asked for my money back but now they seem to have forgotten all about the previous emails and say things like 'so we can understand what happened...'.
So, regardless of whether their products are effective (they weren't for me), it's just such a pain dealing with them that I want no more contact, and to warn others not to get stuck in this frustrating loop.

24 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Emily,

Thank you for sharing your experience with us and I am very sorry for all the runaround and additional stress it caused you.

The team member who assisted you was already coached and was given a reprimand. This is certainly not the kind of experience we strive for our customers and very sorry that this has been the case for you.

Once again, we're very sorry! If you ever need help, please feel free to reach out to our Escalation Team via victoria@cornishseaweedbath.co.uk.


Best wishes
Ellie
CS Team Manager

Rated 5 out of 5 stars

Excellent product does what it says

Excellent product does what it says, my hair feels and smells lovely

23 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We're delighted to hear you're enjoying the products and that your hair is feeling and smelling lovely. Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Great purchase

I bought the shampoo and conditioner, wanting to try it out because my hair needed something different. It is now soft, manageable and does not get greasy after two days. It feels hydrated, looks less frizzy and more like it used to be before perimenopause.

17 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Meera 💚 We're so pleased your hair is feeling softer, more hydrated and less frizzy already. It's wonderful to hear it's helping with the changes that can come with perimenopause too. Thank you for your lovely review.

Rated 5 out of 5 stars

Not cheap but well worth it

I only realised the sheer quality of this shampoo when I ran out temporarily and had to use a substitute, which had an overpowering synthetic smell, nothing like the almost fragrance-free (good) Cornish Seaweed shampoo. Shampoo and conditioner together give my hair a lovely natural, silky feel which lasts for days. Love it.

16 June 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 It's wonderful to hear you've noticed the difference after temporarily switching away! We're delighted you're enjoying the naturally fresh scent and the soft, silky finish. Thank you for your continued support.

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