Coollshoe Reviews 14

TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

14 reviews

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Rated 1 out of 5 stars

Hilariously bad customer service.

The company sent me the wrong size of shoes. On requesting a refund, they told me simply to buy another pair, offering a paltry discount. After a lot of back and forth, they accepted, and I returned the shoes at my own expense (as the size issue was my error). The package got stuck in Chinese customs for 4 months. The retailer first told me to wait, then that they'd follow up with customs, then that I'd never bought anything from them, then that they'd already refunded the money. I filed a fraud claim with my bank and have had the money returned that way.

Will never deal with these charlatans again. The shoes are fake as anything and they are outstandingly rude.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

I was sceptical

I was sceptical, however decided to take a chance as I saw a pair I loved.. and hugely suprised, the tracking information was perfect and the shoes were delivered in just over 2 weeks, they are great quality! I love them! And will order again. (As soon as I can afford it)
Tip - sizes are quite big so you might need to order a size down 👍

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Great website

Website has some great choices with fair pricing. You can use PayPal for peace of mind and delivery takes 1-2 weeks. Product quality is also great. Will be using again

9 October 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam website.

Why are people saying anything apart from the obvious? This website is a scam and their products are not authentic. Stink of glue, terrible finish, low quality materials.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

My son loved his shoes

My son really loved his shoes. Now I have to order my wife and I some. Communication was great also. Was easy to get the status of my order. Thanks

10 August 2025
Unprompted review
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