ConveyancingHome Limited Reviews 

437
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated and professional staff for their helpfulness and efficiency, making complex processes smooth and stress-free. Many highlight the excellent service and user experience, noting outstanding communication with quick responses and timely updates that kept them well-informed throughout their journey. However, some people mentioned dissatisfaction with communication, citing slow or absent updates and the need to repeatedly chase for information. A few customers also experienced delays and a perceived lack of professionalism, noting errors, a general absence of urgency, or insufficient attention to detail in their cases.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and clear... See more

Customer service

Consumers find customer service to be positive, highlighting great communication, prompt responses, and a... See more

Response time

People report positive experiences with response times, highlighting quick and efficient communication, with... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as professional, quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't recommend ConveyancingHome enough! We had quotes from 3 different solicitors for our sale and purchase and took the risk of going with the most affordable - it paid off! Kayleigh was brilliant... See more

Rated 5 out of 5 stars

I just completed on my property with Gemma and her team. Their communication was brilliant, and they kept me updated at every step. The property had no deeds and needed extra administration. Gemma han... See more

Rated 5 out of 5 stars

From the start of using Kayleigh and her team for our purchase mortgage and remortgage of our rental property I was impressed by their communication, efficiency and dedication to getting the job done... See more

Rated 5 out of 5 stars

Eve and the team at ConveyancingHome Limited made the sale of purchase a very quick, painless and more than importantly stress free when selling my home. During all the time the property was up f... See more


Company details

  1. Real Estate Attorney

Written by the company

We streamline the property transaction process, providing efficient, reliable and stress-free conveyancing services nationwide. Specialist, qualified and licensed conveyancers Review progress at your convenience Latest technology, available nationwide


Contact info

4.8

Excellent

TrustScore 5 out of 5

437 reviews

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4.8

All reviews

(437)

193 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jennifer was a great!

Jennifer was a great help and always there to answer the many questions we had as first time buyers. We appreciated her attention to detail and ensuring the contracts were right and represented our best interests. Thank you!

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Mark Higginson

I have worked with Mark Higginson at Conveyancing Home on quite a few cases. He is one of, if not the best solicitor I work with in terms of communication and follow up updates. He keeps not only the clients up to date but also gives us in depth reviews of files to make sure we can get a file through as swiftly as possible. If you are looking for a solicitor that will give you the time to go through everything and communicate with you, then Mark is your guy!

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Our experience was superb from start to…

Our experience was superb from start to finish thanks to Tara and her team! Tara kept us up to date throughout the whole process and was so quick to sort our first time purchase, she explained everything to a T so we were very well informed. We couldn’t have chosen a better firm for our conveyancing and would definitely recommend them!!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Throughout the process of buying our…

Throughout the process of buying our first home Kayleigh and her team were brilliant. 5 star service, always there to advice and re assure us when needed and they kept in regular contact with updates the whole way. Very smooth process overall.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Conveyancing Home have been great

Conveyancing Home have been great. I can't thank Eve enough. She has made the whole process so stress free. She was always happy to answer questions and help me through the difficult time of selling my parents home. I can't recommend enough.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t thank Kayleigh Seery and her…

Couldn’t thank Kayleigh Seery and her team enough for their help with my purchase! First time buyer and was there every step of the way to guide me and went the extra mile. Very proactive always one step ahead! Very quick and smooth transaction! Thank you so much Kayleigh! Definitely would recommend!

9 January 2026
Unprompted review
Rated 4 out of 5 stars

Selling and purchasing successfully

This is additional info for a review I have already submitted for Manning Stainton and concerns Gemma Murphy who works for ConveyancingHome Ltd. Despite various reasons for my sale/purchase taking a long time, during the later conveyancing stages Gemma worked hard to keep things moving. She was very informative and always polite in both written and spoken communications. I really appreciate her achieving my completion date before the Christmas period. Thank you.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Mark for being so diligent…

Thanks to Mark for being so diligent and dedicated to getting the sale over the line even with a tight deadline! Grateful for his experience throughout the entire process, definitely recommend for other FTB.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

A crazy ride but worth it at the end

A heartfelt thank you to the conveyancing team for your amazing support through such a stressful journey. Completing just before Christmas felt incredible.
Mark, your constant updates and reassurance meant everything to me. I truly couldn’t have done this without you. I will definitely be recommending you to family and friends.

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Very poor service – avoid

My experience with ConveyancingHome was extremely disappointing, mainly due to my case handler, Nicola. The process was unnecessarily stressful because of poor communication, repeated errors, and a lack of attention to detail.
Information I provided early on was ignored or forgotten, emails often referred to missing attachments, and documents were not passed on to the buyer’s solicitors. I repeatedly struggled to get responses to emails and calls and was unable to get even an aspirational timeline, despite the transaction being well progressed.
A major concern was being quoted £100 per Land Registry document for items that cost around £7. Several references I was given didn’t even relate to my property, and I was left unclear whether the correct documents were ever obtained.
Enquiries were badly mishandled. I completed detailed responses myself with supporting documents, but these were not properly reviewed or sent on, causing further delays. Annual leave was taken with no clear handover or cover, which brought progress to a halt.
The only positive was Jessica, who stepped in briefly and was professional, proactive, and clear. Her help stood in stark contrast to the rest of my experience.
I was not told that I wouldn’t be dealing with a qualified solicitor or conveyancer, and had I known, I would not have instructed this firm. My biggest mistake was choosing ConveyancingHome.

5 December 2025
Unprompted review
ConveyancingHome Limited logo

Reply from ConveyancingHome Limited

We are disappointed to read your review and to learn of the frustrations you experienced during your recent transaction with ConveyancingHome. We take all feedback seriously, as it helps us to improve our service, and we sincerely apologise for any misunderstandings, communication issues, or aspects of the process that caused you unnecessary stress.
That said, we would like to provide some context regarding your transaction. It was handled efficiently and completed in just over two months, which is below the national average for conveyancing transactions in the UK (typically ranging from 12-20 weeks, depending on complexity and chain involvement). Timelines in property sales are often influenced by external parties, including the buyer's solicitors, mortgage lenders, and third-party providers. While we always provide guideline estimates, we are unable to commit to specific dates until all parties in the chain are aligned and ready to proceed. On a sale, our progress is guided by the pace at which the purchaser and their team can move forward.
We note your concerns about communication and the handling of information and enquiries. However, we can confirm that all relevant information you provided was passed on to the buyer's solicitors. Enquiries were actively managed throughout, and it is worth highlighting that the buyer's solicitors continued to raise new enquiries even in the week leading up to completion – a common occurrence in transactions of this nature, but one that can extend timelines.
Regarding fees, no additional charges were applied by ConveyancingHome beyond those related to the second charge on your property (for which we wrote to you in advance to explain the costs involved). Any fees for Land Registry documents reflect the official charges set by HM Land Registry itself , which are passed on directly and would apply regardless of the conveyancer instructed. All our standard fees are clearly outlined upfront in our initial quote, and we only ever notify clients in advance of any unforeseen disbursements, such as those to the Land Registry or management companies.
As this was a relatively new-build property purchased from a developer, it involved a higher volume of third-party documentation – including management company packs, infrastructure agreements, road adoption details, and multiple planning permissions related to the wider development. While some documents may not have referred specifically to your individual property, they were necessary to satisfy the buyer's solicitors' due diligence requirements for the estate as a whole. We appreciate the information you supplied directly, but official confirmations from external sources were still required.
We are delighted to hear your positive feedback about Jessica, who provided proactive and professional cover during Nicola's annual leave. This handover was managed internally and had no impact on the overall transaction timeline.
In summary, while we regret that your experience did not meet your expectations in every respect, we believe the transaction progressed efficiently given the circumstances. We apologise once again for any perceived shortcomings and will be in touch directly with a detailed response, including a copy of your final bill and a full chronology of events for your records.
We wish you all the very best.

Rated 5 out of 5 stars

Mark Higginson-The Best

What can I say, a great experience for one! Mark Higginson is fantastic and even rushed things through for me to complete before Christmas.

I cannot recommend Mark enough…if only all conveyancing solicitors were this good.

Thanks again Mark and have a great Christmas.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

We had a great experience with Team Gemma at Conveyancing Home

We had a great experience with Conveyancing Home throughout the process of completing my house purchase. Communication was clear and timely, and I was kept informed at every stage, which made the whole process far less stressful.

The Gemma team were professional, efficient, and always happy to answer any questions I had. Everything was handled smoothly and completed on time, with no unnecessary delays.

I would happily recommend Conveyancing Home to anyone looking for a reliable and straightforward conveyancing service.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service From Tara

ConveyencingHome have been extremely efficient and amazing at communicating every step of the way. The Conveyencer we had was called Tara and they have worked around the clock from start to finish and helped us complete in 7/8 weeks. Explaining every process and keeping us and our mortgage advisor in the loop of the current progress, highly recommended.

16 December 2025
Unprompted review

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