Brilliant service! Completely saved me when my GP decided they wouldn’t prescribe my medication anymore just before I went away. Thankfully after one short phone call confirming my details I got sent... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy and efficient process, been using this company for my mixed pill for a good while, and never had any issues! completely free, fast delivery and only have to make a quick 5 minute call, provide he... See more
They are great, so easy and convenient, delivered right to your door, everyone I've spoke to on the phone have been lovely and I felt safe and in good hands. However it would be great if it got delive... See more
Quick and easy service, I completed the form and arranged a call for when it suited me. Just a few questions and it was confirmed my chosen contraceptive would be on its way. It’s made things so much... See more
Company details
Written by the company
Contraception Direct is a professional and reliable online NHS-funded service offering free, convenient access to contraceptive pills. We specialize in providing repeat prescriptions and initiating new users on oral contraception, ensuring a seamless process for individuals in England. With no cost for consultations, medication, or delivery, the service is accessible and designed to meet your needs. This is an online-only service, meaning you can access consultations and prescriptions from the comfort of your home. Our team of qualified clinicians operates under a Patient Group Direction (PGD), allowing us to safely assess and prescribe contraception without requiring a GP prescription. During the consultation, our clinicians evaluate your medical history, and in some cases, an up-to-date blood pressure reading may be required. Calls are scheduled within your chosen one-hour slot for flexibility and convenience. Once approved, your medication is discreetly delivered to your address within 24–48 hours in discreet packaging. We are based at Orford Pharmacy, a UK-registered pharmacy, and adhere to NHS and General Pharmaceutical Council (GPhC) guidelines. Choose Contraception Direct for a safe, efficient, and entirely online contraception service you can trust.
Contact info
United Kingdom
- Info@contraceptiondirect.uk
- contraceptiondirect.uk
4.9
Excellent
319 reviews
Replied to 42% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and efficient
Easy and efficient process, been using this company for my mixed pill for a good while, and never had any issues! completely free, fast delivery and only have to make a quick 5 minute call, provide height, weight and blood pressure whenever i need a refill. highly recommend!!
3 December 2025
Very efficient
2 December 2025
Easy & Quick
This service has made it so much more simple to get the pill and I wish it had existed a long time before now! The nurse that calls is always so pleasant and kind, the reminder texts/ emails are really useful and the turnaround is very quick. Highly recommend!
1 December 2025
Amazing
Very easy to book an appointment and very fast appointments on the phone and very fast shipping. No issues at all and they will answer any questions you have.
4 November 2025
Great experience really straight…
Great experience really straight forward will definitely order from them again
4 November 2025
Great service to begin with
Great service to begin with, it makes getting contraceptives so much easier and accessible! I really appreciate the free service, and they deliver exactly on time! The person that spoke to me was just lovely and I had a really positive experience overall :)
2 December 2025
Quick and convienient service
28 November 2025
Very convenient
Very convenient! The member of the team who conducted my phone call screening was very friendly and thorough.
29 October 2025
Excellent I got everything I needed…
Excellent I got everything I needed without lifting a finger
I would always want to use this service
26 November 2025
Quick response
Quick response. Appointment made on time. Got the solution that suits me. Prompt delivery of the contraception
26 November 2025
Amazing customer service
Amazing customer service! Lady on phone was lovely, sorted out a supply of my pill and arrived couple days later!
26 November 2025
very helpful and informative and super…
very helpful and informative and super efficient
28 October 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.