Contraception Direct Reviews 308

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 300 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease, efficiency, and convenience, highlighting the quick and straightforward process from consultation to delivery. Many appreciate the helpful and friendly staff, noting their professionalism and ability to make the experience comfortable and informative. The prompt delivery of prescriptions is frequently mentioned as a significant benefit, saving time and effort compared to traditional methods. Some people were dissatisfied with the delivery service, mentioning instances where prescriptions arrived later than expected. A few other people also felt that while the service is generally excellent, there is room for improvement, such as implementing automatic refills.

What people talk about most

Service

People report positive experiences with service, highlighting its ease, speed, and accessibility. Customers... See more

Delivery service

Users describe positive interactions with delivery services. Many customers highlight the speed and... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, kindness, and... See more

User experience

Clients share positive opinions on user experience, consistently describing it as quick, easy, and... See more

Customer service

Consumers consistently report positive experiences with customer service. Many describe interactions as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service! Completely saved me when my GP decided they wouldn’t prescribe my medication anymore just before I went away. Thankfully after one short phone call confirming my details I got sent... See more

Rated 5 out of 5 stars

Absolutely amazing easy to sort got my pill with a week off booking appointments. No mess about like with doctors and chemist and dont have to travel as comes straight to my door step.

Rated 5 out of 5 stars

Easy and efficient process, been using this company for my mixed pill for a good while, and never had any issues! completely free, fast delivery and only have to make a quick 5 minute call, provide he... See more

Rated 5 out of 5 stars

They are great, so easy and convenient, delivered right to your door, everyone I've spoke to on the phone have been lovely and I felt safe and in good hands. However it would be great if it got delive... See more


Company details

  1. Pharmacy

Written by the company

Contraception Direct is a professional and reliable online NHS-funded service offering free, convenient access to contraceptive pills. We specialize in providing repeat prescriptions and initiating new users on oral contraception, ensuring a seamless process for individuals in England. With no cost for consultations, medication, or delivery, the service is accessible and designed to meet your needs. This is an online-only service, meaning you can access consultations and prescriptions from the comfort of your home. Our team of qualified clinicians operates under a Patient Group Direction (PGD), allowing us to safely assess and prescribe contraception without requiring a GP prescription. During the consultation, our clinicians evaluate your medical history, and in some cases, an up-to-date blood pressure reading may be required. Calls are scheduled within your chosen one-hour slot for flexibility and convenience. Once approved, your medication is discreetly delivered to your address within 24–48 hours in discreet packaging. We are based at Orford Pharmacy, a UK-registered pharmacy, and adhere to NHS and General Pharmaceutical Council (GPhC) guidelines. Choose Contraception Direct for a safe, efficient, and entirely online contraception service you can trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

308 reviews

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Replied to 42% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Smooth and good service

It was so easy to book an appointment. I received a call from Maya who was very helpful and happy to help. I got my pills the next day. Recommend this service as it is free, quick and overall amazing service.

22 April 2026
Rated 5 out of 5 stars

effecient

Speedy delivery and easy phone call which took about 5-10 minutes and very well explained the whole process.

14 April 2026
Rated 5 out of 5 stars

Quick and Easy!

Was honestly so quick and easy to get an appointment, which of course was on the phone and only took about 2 minutes! Postage only took about 2 days as well. Also the pharmacist I spoke to was absolutely lovely

16 April 2026
Rated 5 out of 5 stars

Amazing concept!

Amazing concept!! I was having trouble getting booked in with my GP at a time that was suitable around work - saw this website and thought I’d give it a go. Booked in for a quick 5 minute phone call with a super lovely nurse, and my prescription was delivered two days later - all free of charge!! Highly recommend.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Mush simpler than going to the GP

The local pharmacy messed up my prescription and I couldn’t get any pills. Thank god for contraception direct, after filling in details, and a short phone call I had my contraceptive pills delivered. If you can check your own BP then you won’t even need to go to the GP for a prescription.

12 March 2026
Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, completely confidential, and such a useful service to get a refill if you're already on birth control.

10 March 2026
Rated 5 out of 5 stars

Would Recommend

My experience was very pleasant with efficient service and a kind service provider. I couldn't have asked for more in terms of transparency or effectiveness

1 April 2026
Rated 5 out of 5 stars

honestly impressive service

honestly impressive service. contraception came within 2 days of the phone call, and the lady was so lovely. saves so much time and faff going to the gp and then the pharmacy, very accessible. 10/10 would recommend.

26 February 2026

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