Contact Lens King Inc. Reviews 

3,257
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding it significantly lower than other providers, making purchases very affordable. The ordering process is frequently highlighted as easy and smooth, with many appreciating the quick prescription verification and efficient user experience. People also commend the fast and reliable delivery service, noting that orders arrive promptly. However, some customers noted concerns regarding pricing transparency, mentioning unexpected processing or shipping fees that increased the final cost, and occasionally experiencing slower delivery times than anticipated for the price paid.

What people talk about most

Price

Customers consistently note positive experiences with price, often finding them competitive and even lower... See more

Order

Customers had positive experiences with order, often describing the ordering process as easy and smooth, with... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Website

Clients share ambiguous opinions on website functionality, with some reviewers finding the website clean,... See more

User experience

Consumers find the user experience to be positive, with many praising the website's clean, simple, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy ordering, verification of prescription, fast shipping. Wish there were not hidden fees on all these contact websites. Filled out orders on several different sites and Contact Lens King came in... See more

Company replied

Rated 4 out of 5 stars

Overall pricing was good compared to other lens sites, but the site had 3 issues that were irritating: 1) It asked to confirm cookie settings incessantly, maybe 30 times during my research and orderin... See more

Company replied

Rated 4 out of 5 stars

Ordering process is too complicated. I should be able to order ANY contact without my eye Doctor being notified. Its almost not worth it to order my contacts online if my Doctors office has to moniter... See more

Company replied

Rated 5 out of 5 stars

I've been using Contact Lens King for more than 15 years now... why? because they typically blow the competition out of the water. In fact, when I've told each of the different eye doctors the pricin... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Eye Care Center

Information provided by various external sources

Discount Contact Lenses Online: Order the exact same lenses prescribed by your eye doctor at a discounted price. Buy contact lenses for all major brands at Contact Lens King®


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(3,257)

281 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Low Prices But Slow Website

The prices are low compared to Costco and Sam's Club. The browse time on the site felt like walking through wet cement—it’s sluggish and exhausting. I patiently slogged through the required screens to complete my first purchase with Contact Lens King. I am not sure if that will be the case in the future.

13 February 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi,

Thank you for your order. I apologize for any lag or technical issues you may have experienced while using our website. I will forward your feedback to our IT department so they can look into this further.

Please don’t hesitate to reach out if there’s anything else we can assist you with.

Rated 1 out of 5 stars

Huge processing fees added at checkout

Huge processing fees added at checkout

I had a processing fee equal to the total cost of my 8 boxes of contacts added to my order. That's a 100% markup from the price they're advertising online.

12 February 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

IT WAS VERY EASY TO ORDER AND THE…

IT WAS VERY EASY TO ORDER AND THE PRICES WAS GREAT, MY ORDER CAME IN RIGHT AWAY

2 February 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Another great experience

We have ordered from Contact Lens King for several years and have always had a great experience. The website it easy to use, ordering is easy, pricing is always the best (after a lot of comparison) and quick shipping. CLK will be our go to for years to come.

10 February 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Very easy to access

Very easy to access, shop and purchase. Easy to upload new Rx.

9 February 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Just so easy to order new contact lens

Just very easy to order new contact lens. Knowing they will be great when I receive them.

6 February 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

The company is legit

The company is legit. Tried them for the 1st time a couple weeks ago because 1-800 contacts was price guaging and i was a loyal costumer for decades. I searched for other online options and this place popped up with lowest prices (significantly). The contacts arrived at my doorstep a few days after ordering and its all there. So I just ordered another set for the next family member (also compared to 1-800 contacts and was signifivcantly cheaper.

5 February 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 1 out of 5 stars

Website is EXTREMELY DIFFICULT

Website is EXTREMELY DIFFICULT. I gave up several times.

3 February 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. I do sincerely apologize you feel our website is difficult to navigate. If you could advise where you had difficulties we are happy to assist you.

Rated 5 out of 5 stars

The site makes it so easy to reorder…

The site makes it so easy to reorder and I like that. I will say I believe the shipping cost is a bit high!

3 February 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave your feedback. Unfortunately, these shipping rates are provided directly with each carrier. We do hope to have those lowered soon. Thank you for your understanding. We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

I order from only Contact Lens King

I order from only Contact Lens King. No where else. The staff is always helpful and knowledgeable if I ever have to call in. Can't beat their prices or their professionalism!

2 February 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

This company is great

This company is great. By far the cheapest contacts online and amazing customer service. I had ordered a couple boxes of contacts and after not receiving them for a week, I checked the tracking number and found they were delivered to my old address. I was so disappointed that I had basically thrown 100+ dollars down the toilet and reached out to customer service via email. They graciously sent me out another order free of charge which was amazing. Love this company.

30 January 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

All was great

All was great! Good price, excellent shipping, quality contacts that are not going to expire soon like Walgreens has shipped me. Thank you!

27 January 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Been ordering from here for years

Been ordering from here for years. Always the best prices, fast, accurate fulfillment.

27 January 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 3 out of 5 stars

I disliked that I had no coupon for a…

I disliked that I had no coupon for a discount but I did like the ease of ordering.

25 January 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order. I apologize you did not have a coupon on your most recent order. To receive weekly coupons, please sign up to either receive promotions via email or by text. We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Hidden gem of a company

Hidden gem of a company! Best value, fastest shipping, customer for many years. I call them to reorder and get even more discounts.

16 January 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 2 out of 5 stars

Lens order options did not exactly…

Lens order options did not exactly match my prescription. Otherwise, it was a good experience.

23 January 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi,

Contact lenses are classified as medical devices, which means customers can only purchase lenses they have been properly fitted for and prescribed by their eye care professional.

Our website options are designed to match the exact specifications of each product as manufactured by the brand. If there is a discrepancy between what appears on our website and your prescription, it is most often due to either an incorrect product being selected or the prescribing doctor listing parameters that do not align with the specific brand prescribed.

We recommend double-checking the selected product and, if needed, contacting your doctor’s office to confirm the prescription details for that specific brand.

Please let us know if you need any assistance—we’re happy to help.

Rated 5 out of 5 stars

This is an awesome company!

After having a horrific experience at a competitor I was leery, but desperate. But 2 business days and $100 cheaper than that other competitor I rated appropriately and I have my contacts that I so desperately needed. This company read my Rx quickly and accurately, ordered the lenses and upgraded me to UPS 2 day shipping at no cost to me! This is how you get and keep customers. Thank you for helping me in my time of need! I'm more grateful than you could know

15 January 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi! Thank you so much for your order and for taking the time to leave such an amazing review. We’re thrilled we could help and truly appreciate your support. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Thank you for making the process easy!

Thank you for making the process easy!

18 January 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Honest and upfront in prices

I appreciate Contact Lens King being honest in their reason for the high processing fees. My eyes are so bad that I have to get the more expensive contact lenses, and cost is an important factor. They asked me to compare bottom line prices, so I did, and they were the lowest!

17 January 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

Hi. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

Rated 5 out of 5 stars

Easy ordering however I didn't receive…

Easy ordering however I didn't receive an order number.

16 January 2026
Unprompted review
Contact Lens King Inc. logo

Reply from Contact Lens King Inc.

HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.

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