The Consumers Choice Reviews 

533
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, understanding, and non-judgmental approach, making them feel at ease during difficult financial times. The customer service is frequently highlighted as exceptional, with many appreciating the clear communication, transparency, and constant availability via phone or text. People found the service to be professional, efficient, and stress-free, providing expert guidance and various options to help them regain control of their finances. Reviewers are particularly impressed with the quick response times and the smooth user experience, often describing it as a life-saving service that brings relief and a brighter future.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, support, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professional, supportive, and honest... See more

Service

Customers consistently note positive experiences with service, describing it as professional, supportive, and... See more

Customer communications

Clients share positive opinions on contact, with many reviewers expressing regret for not reaching out sooner... See more

User experience

Reviewers mention positive feedback about user experience, highlighting clear communication and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Consumers choice and their partners were absolutely brilliant They explained all my options to me I didn’t feel judged or criticised The communication was very transparent from start to fi... See more

Rated 5 out of 5 stars

Consumers Choice and its partners provided expert, personalized guidance that helped me navigate my options and make the best decision to get out of debt. I was so worried and have no clue on how to... See more

Rated 5 out of 5 stars

Im a single self employed dad to young children that was honestly struggling to stay above water with the help of consumers choice and partners a huge weight has been lifted and I can finally breathe... See more

Rated 5 out of 5 stars

I was feeling overwhelmed and didn’t know where to turn, they made everything so simple and stress-free. They talked me through my options without any pressure, and now I feel like I can finally breat... See more


Company details

  1. Debt Relief Service
  2. Financial Planner
  3. Insolvency Service

Written by the company

Our partners have been working in the debt industry for years and helping many customers find the right solution to becoming debt-free. They can help you become debt-free by consolidating all your debts into one affordable monthly payment. This possibly enables you to stop all creditor contact no more letters, emails or phone calls. If you are struggling with debt then please get in contact.


Contact info

5.0

Excellent

TrustScore 5 out of 5

533 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(533)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company to go with Luke and Simon…

Great company to go with Luke and Simon helped me go through the process step by step l would not have been able to do this on my own l would highly recommend to anyone struggling with money worries thay are here to help you thank you Luke and Simon

11 April 2024
Unprompted review
Rated 5 out of 5 stars

I would highly recommend

I would highly recommend. I have dealt with luke and Simon and they have made the whole process easy. They explain everything to you and if you have questions they are happy to help and reassure you with any problems. 5* review from me thankyou guys so much for all your help

27 March 2024
Unprompted review
Rated 5 out of 5 stars

The best team

Thanks Simone and Luke for your help in getting the IVA. You are a wonderful team and it was the best choice to ask for your help.

24 March 2024
Unprompted review
Rated 5 out of 5 stars

Best help for money problems

Like alot of other people these day, I was struggling with money problems for a while. I called Consumers Choice. Simon and Luke bent over backwards for me and explain everything, nothing was too much for them. If you have money worries, try talking to them. Thanks both for your help.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Best company for getting out of debt

Couldn’t ask for a better person than Luke and Simon have been massively helpful to me, helping me go through all of my finances and all of my options to get out of debt. They deal with you every step and every day only a phone call away when you’re worried about the letters, emails from the people you owe money to, and they are there if you get approved like me for the whole time while you’re doing the IVA couldn’t recommend this company anymore

21 March 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with luke and simon service…

Very happy with luke and simon service from struggling with my debts not able to pay them off and with my mental heath they really helped me out withy debts with an affordable amount to pay so i would definitely pick these if you need help

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Thank you consumers choice

I was in quite a lot of Debt and was searching around and came across these guys consumers choice,Simon there was very helpful and understanding he did so much for me and helped me out in my situation to clear my finances,he was with me every step of the way through everything
Consumers choice more like best choice
If you are in debt use these first

8 March 2024
Unprompted review
Rated 5 out of 5 stars

My anxiety levels were at an all time…

My anxiety levels were at an all time high with worry but Luke my advisor put me at ease straight away.
Cannot thank consumers choice enough
Can get a good night's sleep for the first time in months
Cannot rate Consumers choice high enough. Thank you

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant.

Luke and Simon have been so helpful with helping me sort all my debt out! They got recommended to me by a family member and they have been so good. My IVA got signed yesterday! Great experience, will work really hard on your case to get the best results.

28 February 2024
Unprompted review
Rated 5 out of 5 stars

I was at breaking point with the cost…

I was at breaking point with the cost of living and using credit cards to put fuel in my car just to get to work and then paying it back only to reuse it again for fuel. And with energy prices going up. I found Consumers Choice on social media. Simon and Luke was amazing, giving me step by step guidance to sorting out an IVA. They were at the end of the phone whenever I needed them. I cannot thank them enough. Ladies and gentlemen don't EVER think you're alone with your debt! Help is out there and I would definitely recommend Consumers Choice.

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Make the call

From the beginning of the call Simon made me feel totally at ease, there was no judgement, shame or embarrassment, Simon was extremely knowledgeable and took as much time as I needed to understand my options, the hardest call of my life literally saved my life.
Don't hesitate to pick up the phone and call, I guarantee you Simon & Luke will make everything clear and please believe me they are there to help

26 February 2024
Unprompted review
Rated 5 out of 5 stars

If its you or you now someone in debt…

If its you or you now someone in debt and they can't get out of it please there is help out there from theses guys Simon and Luke I can't thank them enough what they have done for me . I really did think there was no way but now with help from consumers choice im getting there

20 February 2024
Unprompted review
Rated 5 out of 5 stars

None Judgemental

Where can I start… After racking up a load of debt for an ex partner, and having to start again on my own, I couldn’t cope with the monthly repayments of my debt, plus keeping on top of my normal expenditure. I came across Consumer Choice on Facebook and reached out. I initially dealt with Simon and Luke and they have both been brilliant! None judgemental, and although they both must be dealing and working on dozens of cases for people, I felt that they were dealing with me personally and gave me a great service. More so in the last few weeks I have been dealing with Luke and he is Amazing! Can’t recommend enough, he knows his job and is extremely thorough! He has just helped me to secure an IVA so I can be debt free in 5 years, feel like I can start again and wipe the slate clean. It’s been tough but I’m out the other side. Thank you Luke and team

12 February 2024
Unprompted review

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