The Consumers Choice Reviews 

533
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, understanding, and non-judgmental approach, making them feel at ease during difficult financial times. The customer service is frequently highlighted as exceptional, with many appreciating the clear communication, transparency, and constant availability via phone or text. People found the service to be professional, efficient, and stress-free, providing expert guidance and various options to help them regain control of their finances. Reviewers are particularly impressed with the quick response times and the smooth user experience, often describing it as a life-saving service that brings relief and a brighter future.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, support, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professional, supportive, and honest... See more

Service

Customers consistently note positive experiences with service, describing it as professional, supportive, and... See more

Customer communications

Clients share positive opinions on contact, with many reviewers expressing regret for not reaching out sooner... See more

User experience

Reviewers mention positive feedback about user experience, highlighting clear communication and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Consumers choice and their partners were absolutely brilliant They explained all my options to me I didn’t feel judged or criticised The communication was very transparent from start to fi... See more

Rated 5 out of 5 stars

Consumers Choice and its partners provided expert, personalized guidance that helped me navigate my options and make the best decision to get out of debt. I was so worried and have no clue on how to... See more

Rated 5 out of 5 stars

Im a single self employed dad to young children that was honestly struggling to stay above water with the help of consumers choice and partners a huge weight has been lifted and I can finally breathe... See more

Rated 5 out of 5 stars

I was feeling overwhelmed and didn’t know where to turn, they made everything so simple and stress-free. They talked me through my options without any pressure, and now I feel like I can finally breat... See more


Company details

  1. Debt Relief Service
  2. Financial Planner
  3. Insolvency Service

Written by the company

Our partners have been working in the debt industry for years and helping many customers find the right solution to becoming debt-free. They can help you become debt-free by consolidating all your debts into one affordable monthly payment. This possibly enables you to stop all creditor contact no more letters, emails or phone calls. If you are struggling with debt then please get in contact.


Contact info

5.0

Excellent

TrustScore 5 out of 5

533 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(533)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would like to tell everyone that I…

I would like to tell everyone that I highly recommend the services of Consumers Choice and their partners. Simon and Luke are wonderful people who provide selfless help, which is very important in these difficult times. I sign under you with both hands! 👌💪 I recommend to everyone! Thank you for your help 🫡

3 September 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend Consumers Choice and…

I highly recommend Consumers Choice and their Partners to anyonee struggling to manage their finances. They supported me to manage my financial situation, and I’m very satisfied with their service. The advisors were knowledgeable and professional, taking the time to explain all my options in detail. They were patient and understanding, never making me feel rushed or pressured into making decisions.

They were not just focused on numbers but also on my overall well-being. They offered practical advice that was tailored to my specific needs, and I felt genuinely supported throughout the process. Communication was clear and consistent, which helped ease much of the anxiety I had about my financial issues.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

I can confidently say that this is the…

I can confidently say that this is the most reliable, honest, and legitimate company along with all their partners, I have ever worked with in my life. All the experts guided me step by step and provided me with the best suggestions. Throughout the process of my case, I was very anxious and contacted them repeatedly, even outside of office hours, and they responded quickly and clearly, guiding me every time. Sometimes I wouldn't hear from them for two or three days, and I would become very discouraged, but later I would find out that during that time, they had been working on my case and would inform me of the results. I truly felt their responsibility, honesty, and friendly behavior alongside me.

I highly recommend contacting them if you have financial issues and want to have this amazing experience.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

I really can't thanks these guys…

I really can't thanks these guys enough, Consumers choice and their partners,guided me through all options available and were on hand to answer anything, they were professional from start to finish and I really couldn't of done it without their help, Thanks so much guys.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

My Experience

I was really hesistant to discuss the issue I am struggling with my finances at first, but after speaking to them, they gave me a relief and helped me a lot on how to be debt free in the future. Every available option was explained thoroughly. Guiding me into the right path in choosing what is suitable and affordable for my financial difficulties. I highly recommend consumers choice and their partners.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant bunch of people

Brilliant bunch of people
The consumers choice and there partners helped me navigate the minefield of jargon of what help is available to me they explained all my options so that I was able to make an informed decision on how to approach my financial situation

13 August 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend this company for Financial Advice

I highly recommend this company for anyone facing financial difficulties. Both themselves and their partners guided me through a tough financial situation with expertise and patience, offering insights that I hadn’t considered in my own research. The team is reliable, supportive, and truly dedicated to helping. Their assistance made a challenging time much easier to navigate.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

I would not hesitate to recommend…

I would not hesitate to recommend anyone struggling to pay their debts, I received excellent service from Luke and Consumers Choice Partners. Were all very helpful and polite and took the time to explain various options available to help me get out of debt. Using practical examples to help me fully understand the way this world turn out.
Thank you very much.
Perpetua Chiwocha

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Consumers choice

Consumers Choice and their partners were fantastic from start to finish, they really know their industry!
They explained all of the different options available to me giving me all the pros and cons, enabling me to make the right decision for me!
I would highly recommend them to anyone who is in need of their services!

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Great company

I was hesitant and anxious at first about contacting someone about money issues but after speaking to Luke and Simon that anxiety disappeared. Them and their partners were professional and so helpful when going through all the options available to me, I couldn’t be more grateful for the help they’ve given me

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Thank you so much Luke

Thank you so much Luke, Great Company, very professional, and made it easy to understand all the process with your partners. It gave me a big bust of confidence. I am extremely grateful and highly recommend your services, ...thank you, thank you, thank you

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Don’t suffer in silence

I was in a place where I thought I would never get out of….every month I was just trying to stay afloat with my ever increasing debts. I contacted The consumers choice and honestly haven’t looked back. Luke and Simon were extremely understanding and their customer service was impeccable. Please if you’re struggling with debts don’t hesitate to contact them

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Luke for your help in getting…

Thanks Luke for your help in getting the IVA. You are a wonderful team and it was the best choice to ask for your help.I would definitely recommend these guys whoever in big amd small debt please call them discuss your problem they will definitely help without judging.
Thank you so much Luke and his team you guys are the best 👍👍👍

25 April 2024
Unprompted review
Rated 5 out of 5 stars

very helpful people

very helpful people. they can do anything to help. We spent a lot of time on the phone to explain everything step by step. I recommend it wholeheartedly.

24 April 2024
Unprompted review
Rated 5 out of 5 stars

I was in over £60,000 worth of debt I…

I was in over £60,000 worth of debt I was just chasing myself each month paying it off I honestly didn’t see any way out am so thankful I chose the steps to get in touch with these guys if it wasn’t for luke or Simone I don’t know where I would be they totally changed my life I was paying over £900 per month and they got my payments down to £111 per month for 5 years writing most of my debt off I thought it was too good to be true but it wasn’t they honestly do everything they can to help you in anyway and take you through everything step by step they couldn’t of been more helpful honestly this has totally changed my life and am so greatful to the team

18 April 2024
Unprompted review
Rated 5 out of 5 stars

THE BEST CHOICE TO BE FREE

I had quite a lot debts.i have been into mentally and anxiety and the a lot of stress to paying back to my debts.i have been lost myself Than I come cross with the Consumer Choice. Luke and Simon been so helpful by step step to get the IVA. I can pay debts with affordable amount. They give me back to my life and future with out stress. If anyone struggling, I can definitely recommend the Consumer Choice.

Thank you so much

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Guardian Angels

A heartfelt Thank you to Luke & Simon for helping a lost Soul like myself.
Proffesional, honest, guided/advised both are angels for me.
Prompt replies, always there to help (lost people like me). I went to sleep thinking about my debts, praying someone help me. I got up first thing praying for help.
I like myself couldn't find a way of getting out the horrible Web i was in, until I saw an advert on FB and thought this is the answer to my prayers.
Both Luke and Simon have been the best of best.
It brings tears of joy to my eye's that they both understood, and helped above and beyond and more.
My message is to whoever is reading this, please don't suffer. Call and see for yourself. I thank you both a million times. Thank you Luke & Simon.

1 April 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic from day one and not knowing what to do these guys made it very clear and easy to understand. Helping you helping to know your circumstances and making a plan with you to help you become debt free. Luke and Simon couldn't be more knowledgeable people and with their experience they will help you no matter what your circumstances just give them a call now. My only regret is that I didn't go to them sooner.👍👍👍👍👍👍👍👍😁

11 April 2024
Unprompted review

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