Connection Technologies Reviews 

166
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people found the overall service to be excellent, noting a smooth, easy, and efficient process from start to finish. Reviewers consistently highlight the quick response times and proactive communication, ensuring queries are addressed promptly. However, some customers also noted a decline in communication and responsiveness after the initial sale, mentioning that messages were not read or replied to, and post-sales customer service became non-existent.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers consistently report positive experiences with the service, describing it as efficient,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Response time

Clients share positive opinions on response time, with many reviewers consistently praising the quick and... See more

User experience

People report positive experiences with user experience, finding the process easy and straightforward from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I vouch for Connection Technologies for your phone contracts as an excellent service unlike any other I have used. Having fought long and hard trying to get service from Vodafone - I moved and put our... See more

Company replied

Rated 5 out of 5 stars

Matt was extremely good in dealing with my business needs, overcame a few issues that I created without fuss and delivered as he said. Very happy with the service I've received and have moved over fro... See more

Company replied

Rated 5 out of 5 stars

Have been dealing with Kia at connection technologies for over a year now and she has been more than helpful. Always available to chat with me when I have a query, always happy to help and has made ch... See more

Company replied

Rated 5 out of 5 stars

Have had a great experience with Callum's help. We'd been in paralysis about which phones to go for and how to shift to a business contract for a while and he laid us down different options for afford... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. Cloud Computing Service
  3. Phone and Internet Service
  4. Telephone Company
  5. Tower Communication Service

Written by the company

Imagine a world where your organisations telecom and IT just work effortlessly, reliably and with full support whenever you need it. That’s the reality we deliver. At Connection Technologies, we don’t just connect businesses - we empower them. In a world that never stops evolving, we ensure you stay ahead with seamless telecom and IT solutions tailored to your needs. We’re not just telecom experts - we’re problem solvers, innovators and your trusted partners in business connectivity. Your business is unique, and we get that. That’s why we craft solutions designed just for you - because one-size-fits-all simply doesn’t cut it. With industry-leading response times and innovative technology, we keep your business connected in an always-on world. Customer Success Stories Rhino “I first engaged with Connection Technologies several years ago and have utilised their services ever since. Owning a group of national companies sometimes it’s difficult to find a partner who understands your business and goes that extra mile to ensure the services are second to none. They not only understood my businesses but provided solutions to enable savings across the group but also an increased service based upon my currently supplies.” Weymouth “As a newly formed town council, we needed a quick and reliable solution to meet our mobile telecommunication needs. Connection Technologies took the time to understand our requirements and very quickly came back with a total solution that was both cost-effective and provided the best hardware for our staff. This enabled our staff to concentrate on setting up the new Council and providing the very best service to our customers." Volmary “As an IT Director I was looking for a company which would take care of the entire switch over from our old mobile provider and VOIP system. I found the team at Connection Technologies very helpful, and I was kept informed every step of the way. Very pleased with the services we now have and most important for me is the excellent customer service without the long waiting telephone queues.” Use the Geeks “The team are simply incredible - every problem I've thrown at them they've got a solution. They have managed a complete refurb of my technology leaving me to get on with running my business.”


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(166)

90 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Callum was a star

Callum was quick, efficient and super helpful. Great value for money.

8 January 2026
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

We are so grateful that you took the time to leave us a review! We’re delighted to hear that you’re happy with the service and very much look forward to continuing to work with you. Please don’t hesitate to contact us if you need anything further.

Rated 5 out of 5 stars

Lee Trowern was brilliant from start to…

Lee Trowern was brilliant from start to finish very helpful

7 January 2026
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thank you very much for taking the time to leave us a review — these are so important to us! I will be sure to pass this on to Lee; he will be thrilled to hear your feedback about his service!

Rated 5 out of 5 stars

We worked with Kaya who went above and…

We worked with Kaya who went above and beyond to make sure all our phones were delivered before Christmas. He even personally delivered the new SIM cards for us to show us how to switch over. I couldn't recommend Kaya and the team at CT highly enough. Thanks for all your help :-) Kelly

19 December 2025
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thanks Kelly - we are so glad that everything arrived safely before Christmas!

Rated 5 out of 5 stars

This is not the first time I have used…

This is not the first time I have used this company nothing is ever to much trouble Kia Coombs goes above and beyond to help and find what we need.

18 December 2025
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Karl, thank you for continuing to use Connection Technologies for your business mobile phones - we really appreciate it!

Rated 4 out of 5 stars

Updated equipment on the contract

Needed to replace a phone and add this to the contract. Was all explained well to me and the equipment arrived swiftly. Was set up ok and no problems. Charlotte Traviss did a good job.

12 December 2025
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

That's great news - thanks for leaving a review Mark.

Rated 5 out of 5 stars

Charlie (Charlotte) was brilliant

Charlie was brilliant, patient whilst we made our decisions and explained everything in detail. I was already a CT client and will continue to be one as their service is exceptional.

17 December 2025
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thank you so much for your review. We’re happy to hear that Charlie provided such a brilliant and patient service, ensuring everything was explained clearly. We truly value your continued loyalty.

Rated 5 out of 5 stars

I would use Connection Technologies…

I would use Connection Technologies again. Callum was really responsive, knowledgeable, and helpful and made ordering and setting up our new phones very easy.

19 November 2025
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thank you for your review, so glad to hear Callum was able to make this process easy for you.

Rated 5 out of 5 stars

Helpful informative would recommend

Helpful informative would recommend

16 December 2025
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thank you so much for taking the time to leave us a review. They are so important to us and it goes such a long way for our business! Thanks again and we wish you a Merry Christmas!

Rated 5 out of 5 stars

Excellent service

Have been dealing with Kia at connection technologies for over a year now and she has been more than helpful. Always available to chat with me when I have a query, always happy to help and has made changing contracts very easy and without stress. Absolutely top service from her couldn’t recommend enough.

12 December 2025
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thank you for sharing your experience! We’re thrilled to hear that Kia has provided such outstanding support and made the process smooth and stress-free for you. We’ll be sure to pass along your feedback to Kia.

Rated 5 out of 5 stars

Callum H - Super Efficient!

Callum H was super efficient at sorting our new phones. Instant responses to queries and he processed the order in lightning speed! Phones ordered and received within a week. Thank you!

14 November 2025
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thank you for taking the time to leave a review. We are so pleased to hear you had a quick and efficient service from Callum. We look forward to continuing to support you.

Rated 5 out of 5 stars

Gina Wheeler - Great Customer service

Gina Wheeler - Fantastic customer service from start to finish. Made it easy to create the account providing all the necessary step by step documentation.

Friendly, helpful and polite - couldn't ask for more. thank you

4 December 2025
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thank you for your review, so glad to hear that Gina has provided a friendly and efficient service. We will be sure to pass this onto Gina for you.

Rated 5 out of 5 stars

Outstanding Service From Karl - Despite issues, he delivered!

Again, thankyou so much for your exceptional customer service, the resolution that you managed to come to for me and your consistent communication! Your management of expectations throughout the escalation where completely honest which is hugely appreciated however you did exceed what was not guaranteed which I am so grateful for, especially with the delivery being today and in the AM in aid of my daughters birthday!

3 December 2025
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thank you so much for your kind words! We’re thrilled to hear that Karl went above and beyond for you. It’s always our goal to provide honest updates and deliver the best possible outcome, so knowing that this made a positive difference means a lot to us. We truly appreciate your feedback!

Rated 5 out of 5 stars

Had a great experience with Connection…

Had a great experience with Connection Technologies, from the very beginning I was assisted by Cullum that was absolutely fantastic! Found me a great mobile contract for my business, been very responsive throughout the whole process. With me being a start up, there was a bit issues on my end that he helped me solve to make the deal happen. Highly recommend!!

26 November 2025
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thank you so much for sharing your experience! We’re thrilled to hear that Callum was able to provide such fantastic support and help you find the right contract for your business. Your recommendation means a lot to us, and we look forward to supporting you as your business grows!

Rated 5 out of 5 stars

Had a great experience with Connection technologies

Had a great experience with Connection technologies with the best help from Lee Trowern who researched the best possible options and my needs in business and budget
I would really highly recommend Lee if your looking help with your mobile options in business

7 November 2025
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thank you for your review. So glad to hear that you had such great service from Lee with finding a solution to your needs.

Rated 5 out of 5 stars

Great service

I was having great difficulty transferring ownership of numbers from a company I sold to a new company- after nearly 4 months I had no real progress. Lee sorted everything in a couple of weeks and found a far better deal for the business.

21 November 2025
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thank you for your review, so great to hear Lee was able to help with this process and secure you a great deal!

Rated 5 out of 5 stars

Great costumer service

Lee has been a great help through out our time with Connection Technologies. Great costumer service and very responsive

12 November 2025
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thanks for your feedback Dara, it means a lot to us.

Rated 5 out of 5 stars

Kaya has been very helpful

Kaya has been very helpful, responsive and speedy with all our enquiries. We're very happy with the service and most importantly the price

10 November 2025
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thank you for taking the time to leave a review, we are happy to hear you have had a responsive service and are happy!

Rated 5 out of 5 stars

Great service throughout.

Lee was professional and diligent. Our order was processed quickly and seamlessly....and saved us money too! Wouldn't hesitate to recommend.

6 November 2025
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thank you for taking the time to leave us a review! Your feedback means so much to us. We’re delighted that we were able to process your deal efficiently and that Lee was able to save you some money!

Rated 5 out of 5 stars

Super quick service

Karl was great when I needed a new SIM and very prompt on email. The SIM arrived the next day! Thank you :)

10 November 2025
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thank you so much for taking the time to leave Karl a review! He is such an asset to our team and will be thrilled to see your kind words. We’re delighted that we were able to serve you well and handle your request proactively.

Rated 5 out of 5 stars

We've worked with Connection…

We've worked with Connection Technologies, and specifically Callum Hooper for a while and they have always provided an excellent, professional service.
I would certainly recommend.

8 October 2025
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thank you for your review, we are so happy to hear Callum has provided an excellent service for you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look