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Rated 1 out of 5 stars

If it were possible, I’d give zero stars. The very credible adverts belie a completely underwhelming, feeble, itsy-bitsy, nasty piece of rubbish! And mine even arrived unserviceable - broken at the po... See more

Rated 1 out of 5 stars

Thieves, outright thieves. They stole from another advertisement and advertise their garbage as their own. I wish marketplace and Facebook had more control over who's a legit company and who's not th... See more

Rated 1 out of 5 stars

Bought something off this website, I did not like the item so i asked to return it but they said cant return it (apparently its in terms & conditions)? and they only offered me £4 compensation when I... See more

Company details

  1. Clothing Store

Written by the company

The moment you enter our store you will experience a new level of serenity and good taste.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. I ordered a hand held vacuum which arrived broken. Because the product looked so cheap I asked for a refund but the company insisted they could only send me a replacement. I received the replacement which lasted 2 minutes before breaking.
They are now refusing to give me a refund. What a scam. DONT BUY ANYTHING FROM THIS COMPANY!

24 July 2023
Unprompted review
Rated 1 out of 5 stars

I couldn't go back to cancel or review…

I couldn't go back to cancel or review my order. By the time my order was complete, I knew I had been scammed, the price doubled with extra charges for overseas transaction and exchange rates. I have contacted my bank, PayPal and the seller with a stern email. I'm waiting for my item or a response?

21 July 2023
Unprompted review
Rated 1 out of 5 stars

Miss-selling at its worst

We were so taken in by the advert and thought the suction looked amazing that we bought 2 of these vacuum cleaners. They are rubbish - practically no suction at all. A total rip off and no return address.. the email they give is false and doesn't go through. DO NOT BUY from them .

11 July 2023
Unprompted review
Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM, please don`t order from them and loose your money. As told by everyone else in reviews, this TINY hand held car vac has No Suction. when I opened my parcel I could not believe the tiny size and the poor quality. I charged it for 4hrs, complete waste of time. looks like a childs toy. No phone number ect to get refund. I am not going to let them get away with this, we will take them to a tribuneral.

8 July 2023
Unprompted review
Rated 1 out of 5 stars

I purchased a hand held vacuum cleaner…

I purchased a hand held vacuum cleaner and it was fine until the battery died and I went to charge the battery and I had it on for 48 hours but it still hasn't been repaired yet I have had various emails back and forth with them and they offered a refund of 3 dollars on an item that costs around £25 sterling. So I don't have a hope in hell of getting my money back.

15 June 2023
Unprompted review
Rated 1 out of 5 stars

I didn't have the product yet and I am…

I didn't have the product yet and I am already disappointed. They over charged me I got two different totals for my order and I never got my 10% discount for for ordering two. No response to any emails and no phone number. Also I love that everyday is the last day of the sale. Can I say shady company !!!!!! From an honest person don't buy from this company.

10 July 2023
Unprompted review
Rated 1 out of 5 stars

Handheld Vacuum from Condensem is awful

I purchased the handheld vacuum based on a demo in Facebook that showed a powerful suction. It is false advertising. The vacuum hardly has any suction. It destroyed my trust in products advertised in Facebook. Do not buy this.

5 July 2023
Unprompted review
Rated 1 out of 5 stars

I should have known!

It is just what everybody else has been saying. It is a scam. It is a fraud. It is a rip off. The two-in-one vacuum I got does absolutely nothing as far as vacuuming. There is no reverse switch to blow. The attachments are different than the video. Cannot contact customer service. It's not worth sending back to where you got it it would cost you more in post.

1 July 2023
Unprompted review
Rated 1 out of 5 stars

Condensem scam

15427S108357 Order number
Stay away from this as this is a scam

It doesn’t have any suction power at all
Absolutely waste. Sent an email to contact us email and it got mail delivery failed so no way to contact them either.

28 May 2023
Unprompted review
Rated 1 out of 5 stars

Memo to self, read Reviews before purchase

Memo to self - always read reviews. This piece of plastic was misrepresented in Advert. It had very little suction - even trying to pick up dust was impossible. Claims of what it could do, were blatantly dishonest. Absolute piece of junk. DO NOT BUY.

25 May 2023
Unprompted review
Rated 1 out of 5 stars

Definitely a scam

Definitely a scam. Bought a handheld vacuum via Duolingo link. The product is a cheap and the seller faked some delivery tracking while the product was sent actually from US. This is a cheating vendor.

19 June 2023
Unprompted review
Rated 1 out of 5 stars

Rip off company

Received my hand held hoover. Would not switch on even though showing fully charged. Requested refund, they asked for more details,which I sent. Then wanted a video which I sent, offered me $3 which is a joke. Do not buy from this company

20 June 2023
Unprompted review
Rated 1 out of 5 stars

I fell for this Facebook deal

I fell for this Facebook deal. Scammed. It took more than a week to arrive - 'live' tracking exposed some nonsense about arriving at US customs, being checked, in transit, etc. In reality it probably comes from a dodgy UK warehouse via China. The tiny box arrived via a traditional local courier. Total crap, cheap as sh** plastic product - a newborn kitten has more 'suck'. And I paid extra for the super quality 'power' option. Utter waste of money - it's so bad it's funny. It just might be OK to blow up an airbed, but not worth more than a fiver. DO NOT BUY!

16 June 2023
Unprompted review
Rated 1 out of 5 stars

Scam as it’s finest

Scam as it’s finest. They send you a broken product and don’t give you a refund. German authorities are Informed so they will be blocked for the Euro market. DONT USE THESE CHINESE SCAMMERS !!!

16 June 2023
Unprompted review
Rated 1 out of 5 stars

Total Joke

Total Joke, Unit delivered not working. After contact with condensem support I got message that item was delivered correctly .... to fix faulty unit problem they offered me 3 USD refaund ..... it is stealing the money

14 June 2023
Unprompted review
Rated 1 out of 5 stars

Bad suction power

I marked one star but to tell you the truth this hand-held vacuum cleaner is too expensive and does not have the suction power it suppose to have at all,so this product has no star rating st all.I got scammed but don't do what I did and buy this piece of garbage.

17 June 2023
Unprompted review

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