Withdrawal tab on patchy car park data was where it began: old Neteller method stayed visible from the casino profile, then stopped showing at withdrawal confirm. Transaction log gave a vague reason b... See more
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Bonus balance on borrowed laptop felt normal until wagering jumped on the account page after claim inside the bonus balance screen. Message centre showed no proper cause before I closed the tab
Looked twice, Withdrawal tab on cheap Android: the payout button froze on small phone screen and added another pending row. Support reply sent me back to chat before I logged off.
few slots every evening, simple fun
Company details
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WestAce Casino | 400% opptil 150 000 kr + 400 GS
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After saving Starburst yesterday and it lost sound settings after switching games. I closed the site after that.
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Mobile data worked elsewhere; this site still froze constantly since Friday.
Cashback arrived with date.
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After login, Money Train on train Wi-Fi showed it clearly: promo slots went missing on shared flat Wi-Fi after deposit. Profile page hid the failed payment note after 25 minutes.
Noticed this once Email thread #94058…
Noticed this once Email thread #94058 because the promised update after 18 minutes never arrived. Message centre showed a newer balance after 29 minutes.
Withdrawal tab on patchy car park data…
Withdrawal tab on patchy car park data was where it began: old Neteller method stayed visible from the casino profile, then stopped showing at withdrawal confirm. Transaction log gave a vague reason between two emails.
Asked Nadia on chat what the actual…
Asked Nadia on chat what the actual hold up on the cashout was. she said a compliance review. asked how long a compliance review takes. she said there is no set time. asked whether i would be told when it finished. she said i would get an email. that was on the 6th and there has been no email
Looked twice
Looked twice, Withdrawal tab on cheap Android: the payout button froze on small phone screen and added another pending row. Support reply sent me back to chat before I logged off.
uploaded the same utility bill three…
uploaded the same utility bill three times, they still want it
Half the lobby is duplicates.
Bonus balance on borrowed laptop felt…
Bonus balance on borrowed laptop felt normal until wagering jumped on the account page after claim inside the bonus balance screen. Message centre showed no proper cause before I closed the tab
For a German casino account
For a German casino account, Autoplay toggle looked off, but the next slot round started anyway exactly helpful
After registration
After registration, the request was cancelled without warning.
I only used a small amount
I only used a small amount, yet nobody explained the delay. The account area gave no useful context.
The issue was not about losing money
The issue was not about losing money. It was that the cashout was refused after verification, which made the process feel unreliable.
Seriously
Seriously, Play-time alert came late and covered the slot stake button what a mess
Live chat queue jumped backwards after…
Live chat queue jumped backwards after twenty minutes.
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