Compare Your Parking Reviews 

The provider I had through this company was awful. Really late to collect our car and we faced extra charges which have not been reimbursed. Compare your parking were not in the slightest bit interested in this and the appalling communication from the company. They gave no support for this issue. I would never use them again!!

This was the most horrible experience! At the return, we waited for 2 hours before the car was brought. The person at the phone says the car is coming in 10 minutes, but it doesn't happen. and you call again and again and they always lie to you. Late at night, we thought the car was stolen.
And because they use Orange Parking at Stanstead to meet and greet, you have to pay the parking card both on departure and arrival which cost you additional £26.
Never again!!

Despite phoning in advance there was no driver to collect the vehicle - wait time almost 1 hour resulting in £21 charge and concern for catching our flight. On return again there was over 30 minute wait and the charge was £13 -- the advert and confirmation email said it would be £10 each.
My request for £14 refund was met with a polite apology but no refund.

Really poor experience, they use meet and greet companies that don’t look after your car, they lined us up with Rose parking at Heathrow. Now the car needs a respray, paint overspray or grinding dust imbedded in paint, apparently I should have taken time stamped photos before handing over to them.

They advertise parking for a certain price then there is a parking charge of £10 when you arrive and another £10 when you leave the airport. Very scammy behaviour. Customer service is very bad and rude.

Avoid this company it's a scam Iam still awaiting for refund

Absolutely avoid this company (iPark). They operate under the name “Gatwick Premium Parking” but appear to use multiple business names while all sharing the same phone number (07563870088), which raises serious concerns.
I waited 2.5 hours for my car to be returned at Gatwick after being told it would take 40 minutes once I landed. While waiting, I met another family dealing with a different company name but the exact same phone number and they had already been waiting 3 hours. Another woman had been waiting 6 hours using iPark.
The man on the phone was extremely rude and kept giving excuses about traffic and road closures, despite there being no issues on the roads. When my car finally arrived, it was covered in mud and grass. I asked the driver where the car had been parked, and he laughed and said “in field” while pretending not to speak English, although he clearly understood everything we were saying.
Very unprofessional and dishonest service. I would strongly recommend avoiding this company and any related businesses using this phone number.

Terrible company,book through these, meet and greet at Stansted airport, car wasn’t returned and had to get taxi to collect the car ourselves, neither safe meet and greet or compare your parking will respond to my calls and phone numbers for each company seem to go to the same person, who cut me off as soon as I complained and asked for refund for taxi. Avoid at all costs not to be trusted

Paid £49 to book my car in for 3 days at Stanstead. They then charged my card £72 and changed the days on the booking. Spent hours trying to contact someone but was just passed around. Eventually, I was told that I was not within the cancellation period (even though i contacted them within 2 minutes of booking) and I would not be refunded the difference! This was their error!

Hi dont use this company it called compare your parking they have very bad service the dont mention on booing when u get there the get u to pay parking fees in and out and meet and greet service is so shit no attertued at all I waited 1 hour for my car at stansted they side 15 minutes then i called bakc no answer then called after 30 minutes then sida 5 minutes then another 30 minutes i waited for my car in a wheel chair it a joke company run by clowns and my car was covered in mud inside the car

DO NOT USE THIS COMPANY
We waited an hour for our car to be collected from Gatwick short stay car park & 2 hours for our car to be dropped off. We were not alone in this, several people were in the same situation, even a family with 2 young children. When you phone the company to ask how long you will have to wait you are fobbed off by being told 10-15 minutes. You also have to pay an additional £16, £8 short stay parking fee at collection & delivery!

Couple of names for the parking company?? AIRPARQ LTDand PREMIUM TRAVEL LIMITED for meet and greet T4. Defo not meet and greet! Firstly rang as per instructions 20 mins away. Nobody there to meet. Had to ring again and wait another 15 mins when arrived. Pick up. Again rang as per instructions after getting luggage. Although I did put in the the wrong day to return (we were a day later had to pay£20) no problem there but had to wait over 30 mins for car to arrive. Usually use purple parking and never had this experience before so will not be using Compare your parking again

Avoid them at any cost
Bad service there's £20 hidden charges and you will more than hour to be picked up from airport

Just read the reviews and one of them made me to cancell the booking immediately. Someone missed their flight before nobody shows to pick up the car keys. Enough for me.

Terrible. You don't know what car park provider you get and I got the worst one.

Frauds !! Not who they say they are. No insurance. This compare site is a mask for all of the dodgy service companies it compares !! AVOID

3 hours late, no communication, we thought our car had been stolen, just couldn't get hold of them on the number provided. My advice is never use this company or you will regret it when standing in a cold carpark wondering where your car is for 3 hours. You can't complain because they don't answer the phone or emails.

Calling this company a “service provider” feels generous—“robber” or “thief” seems far more fitting. Even after paying extra for cancellation cover, they still go ahead and charge an additional £20 as an “administration fee.” It completely defeats the purpose of buying the cover in the first place. Instead of offering peace of mind, it feels like they’re finding yet another way to take more money from customers. Frankly, it’s unreasonable, misleading, and leaves a very poor impression of their business practices.

When you go on to the website it gives you choices of parking options. The service provider I used that they offered were rude, late and very offhand. I found out from Gatwick staff that we’re about when I arrived that they were not allowed to operate out of the car park and that we should take photos of the car mileage, petrol gauge and the car overall. I have only just arrived back so am hoping that they have indeed paid for the ticket I gave them. I had to pay them for the ticket and then they took it from me to exit the car park. If I could give them zero I would. On my return, the driver texted me that he would leave my key on the tyre, luckily I arrived at the car before he left! I then had to pay to exit the car park.

Absolutely diabolical, booked to park and ride but changed to meet and greet the woman didn’t believe me when I called up to say I was arriving and said I had to go park my car I had to take a screenshot of my updated booking and WhatsApp it to her, then she couldn’t give me the correct info to where to drop it she was not clear at all finally got there after driving round car parks and even had to pay £15 to get out a car parks I had been in for 2 mins as she told me wrong one but denied it. Then on way back called to collect, the guy had me on speaker phone and there was about 4 other people talking in the background so couldn’t hear what he was saying then he’s repeating back the wrong info, finally got it and he said another 30 mins after being on the phone 10 mins. Would never ever recommend or use again. Plus was told £7 to get car in and out of car park then was told £10 but then £7, couldn’t organise a p*** up in a brewery.!