Community Fibre Reviews 

Laura was fine. Very helpful. It took two previous phone calls, both terminated by Community Fibre after being put on hold to transfer my call. Plus two emails to customer service before I reached Laura.

Customer service does not seem a strong point for Community Fibre although my broadband connection has been generally reliable over the past two years.

I would like to give positive feedback to Thomas from the Technical Support team at Community Fibre WiFi.

Thomas was extremely helpful, professional, and patient throughout the support process. He took the time to understand the issue, explained everything clearly, and worked efficiently to get it resolved.

I really appreciated his friendly attitude and excellent customer service. Thomas is a great asset to the support team, and I would be very happy to recommend his service to others.

Thank you, Thomas, for your excellent support!

My experience with the Installation engineer Gary was excellent, he started communicating a day before, giving updates about his arrival time , he also did his job well, answering every question with clarity.

Superb service 10 out of 10 trust me one of the best fastest Wi-Fi i used most famous sides but community fibre cover my all house i choose premium bundle thanks community fibre ❤️

Thank you, Andy, for your excellent support and friendly approach throughout. You went above and beyond to help me find a great deal, and I really appreciated the time and effort you put in.

Customer service like yours makes a real difference and gives customers every reason to return. Thanks again for all your help and support. Highly recommended!

Very helpful, friendly, sorted out the problem really quickly. Good communication about arrival on time. Explained the problem and what to do if the issue reoccurs.
Much appreciated.

⭐️⭐️⭐️⭐️⭐️

Really happy with the service I received from Raye at Community Fibre. She was extremely helpful, friendly and professional throughout the renewal process. Raye managed to get me a great deal on my new contract, while also upgrading me to a faster broadband speed, which is exactly what I was looking for.

She made the whole process quick and hassle-free and I really appreciate her help. Excellent customer service from Raye — thank you! Highly recommended. 🙌

Had a issue with my broadband not working, called and Thomas assisted me, he made sure i understood everything and what what going to happen. Overall great customer service.

Mr Remeo . Handle my case very professionally and help me to fix my internet . I am very happy to get good customer service and support .
Thank you so much .

My call did not take too long for it to be answered by your customer service agent JACK. Right from the start he was very courteous and a very good listener always excusing me if he needed to go away for a couple of seconds. He led me through all the steps gradually to restore my landline and at the end my landline is working well. Thank you Jack,I hope anytime I call you are the one to receive me.

Big thank you to Miley for being so helpful and friendly. She solved my wifi issues so quickly and did so with humour too!! It was really nice speaking with someone like Miley who is both excellent at their job and a people’s person!! Thanks so much Miley for getting me up and running so I can enjoy Netflix while my babies nap :)

He sounded a good person. Though I don’t think he has much authority to give discounts etc. wishing him all the best

Excellent all round experience with Community Fibre and their first class engineer, Gamal. He was punctual, incredibly polite and friendly but above all, he went out of his way to make sure the installation was absolutely perfect. Plus, the Broadband works way better than our previous provider - Overall, ten out of ten!

Spoke to pankaj was a great help. Amazing guy to talk with also.

Lazarus was very helpful and attentive to my issue.

Problem solved!

Excellent service, clear and efficient.

Very professional and excellent service by F0678 Kaleem
Thank you