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Review summary

Created with AI, based on recent reviews

Looking at 3,412 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the customer service to be quick and helpful, with many appreciating the prompt responses to their inquiries. The response time from the company is also frequently praised, contributing to a positive experience when issues arise. However, some people were dissatisfied with the product itself, finding that it often did not work as advertised or meet their expectations. There are also frequent mentions of issues with the ordering process, with some customers reporting that they received items they did not order or found the system confusing. The return policy also generated mixed opinions, with some finding it difficult to navigate.

What people talk about most

Product

Reviewers mention negative feedback about product. Many customers express disappointment, stating that... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Response time

Customers had positive experiences with response time. Many reviewers praise the quick and prompt responses... See more

Return policy

Consumers find the return policy to be ambiguous, with many reporting difficulties in obtaining return... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report issues with unwanted items being added... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The pest repeller gave the impression that mice would react to the “frequency” and stay away from the property. We were optimistic that the device would work. When it arrived it was very light in weig... See more

Rated 4 out of 5 stars

When I ordered my car connect device online it was easy but they did not advise that it was in US dollars so that was a bit misleading. The reason I ordered one because the price was low but when fin... See more

Rated 4 out of 5 stars

Contact with customer agent quick and easy seems very helpful but awaiting information to return items Once this is done i will reorder correct amount after error

Rated 4 out of 5 stars

Well my experience isn’t over yet! But I appreciate the prompt responses, even if they’re automatically generated. I found the website ordering experience frustrating and confusing, which is why I thi... See more


Company details

  1. e-Commerce Solution Provider
  2. e-Commerce Service

Written by the company

CommerceCore is a global e-commerce group led by data-driven thinkers, ambitious marketers, and tech innovators. With a team of 150+ experts, we build, launch, and scale physical and digital brands worldwide – combining performance marketing, smart technology, and operational excellence to drive sustainable growth.


Contact info

3.7

Average

TrustScore 3.5 out of 5

4K reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Wrong vacuum for me.

I ordered this item- thought it would be ideal to clean
my staircase as my normal cleaner is to big & I'm elderly
So find it difficult.
There is nothing wrong with this product ,it not right for me.
Please could you arrange for me to get a refund.
Sorry to be a PAIN.

Elizabeth.

28 April 2026
Unprompted review
Rated 4 out of 5 stars

The short time it took to notify me…

The short time it took to notify me that they had receive my problem with the TV Stick 4K, the promlem appears to be the age of my TV and the low wattage of our broadband contract, we are not in a financial postionto change the TV or to pay for a better broadband service

6 May 2026
Unprompted review
Rated 1 out of 5 stars

GPS Trackers Scam

I ordered two itag pro trackers which according to the marketing were GPS enabled. This is blatantly misleading as they only operate within bluetooth range of a smart phone and are completely useless as a gps tracker. They also mislead consumers in to assuming the price is in Australian Dollars when in fact it is billed in USD. Clearly deceptive conduct! Do not use this company!!

4 May 2026
Unprompted review
Rated 4 out of 5 stars

False advertisement

False advertisement. The video promoting the item doesn’t match the cheap little stuff animal I received. Will not be buying from this site anymore. I expect full refund and instructions for returning item.

15 April 2026
Unprompted review
Rated 4 out of 5 stars

I am currently in contact with Customer…

I am currently in contact with Customer Service as I would like a refund since the heater doesn’t have a standard Australian plug. I received a reply from Customer Service with the recommendation to complete the survey.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

I ordered 4 packages of hearing aids…

I ordered 4 packages of hearing aids from OmniHear.com
All went very well and I received them within the guaranteed shipping time provided.
Looks like I over ordered so I now have too many.
I tried one set of hearing aids and they work very well so no problem there. Waiting now for return details?

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer support

The customer service person took care of my issue quickly and very friendly. I was having trouble with my internet connection an accidentally order 4 units.

5 May 2026
Unprompted review
Rated 4 out of 5 stars

Over ordered

I was ordering one bottle but the app. and payment source was going in circles, at end, the app. showed I had over ordered.
I called my Visa card and PayPal, they could not cancel the purchase. I then called the company, customer service, and Brian did try to cancel and was told by his manager that it was too late as products were in system and I had to wait until I received products, and then request a return/ refund.
Product was ordered on 4/20/26 and received on 5/1/26.

20 April 2026
Unprompted review
Rated 2 out of 5 stars

order received not as per your offer

No complaints with registering order. or shipment delay.
the material you shipped me is not matching as per your offer through your advertisement. The toy Puppy size is only palm size. It Is not working on AI as you claim. This don't understand any command. Moreover the puppy you send me is already available in Indian Market for less than 5% of the value I paid you. Frustrating.

2 May 2026
Unprompted review

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