Comfrt Reviews 

Absolutely love this company! All their clothes are amazingly comfy. The dreamer blanket is 10/10, softest blanket in the world!

I love this company so much! They don’t make a bad product. So comfy!

softest blanket ever

Absolutely love this blanket. It's so soft and cozy. I don't want to get up from underneath when I lay down. Hands down worth the money. I can't wait for the colder months.

I love comfrt so much! The quality of their clothing and blankets is beyond! I have so many of their lounge outfits hoodies for myself and my kids + the new XL dreamer blanket for myself daughter & gifted one to my dad!

I bought the airport bundle in the pink and orange tie-dye. The color was spot on, it had no odor, and it washed perfect. It’s very important to me to receive merchandise that does not smell like chemicals that washes well and I don’t end up with a rash after wearing them. I really feel comfortable in comfort clothing. I might have to buy one in each color.

I LOVE my comfrt blanket!! I originally bought the king size since football season was starting and I needed a blanket that I could rot on the couch with. We quickly notice it our anxious dog getting immediate attached to it. Now Comfrt is all we buy! We’ve referred so many friends to them.

Ordered these hoodies after seeing them all over social media! Quick shipping and delivery. Super soft and comfortable!

The blanket is the best blanket I’ve ever felt is so warm and soft. I could sleep for days.

These are the best hoodies I’ve ever had.

I love my matching Comfrt set! It was my first one and I already need more! I almost could wear an xxs hoodie if there was the option but the thickness of the material and comfort of the material is just amazing! Awesome colour selection too!

Comfy and our puppy love it and the quality is 👍

I genuinely cannot remember the last time I experienced this level of incompetence from an online retailer. If you're considering ordering from Comfrt, I strongly recommend thinking twice. Their ordering system, inventory management, and customer service have been nothing short of an absolute nightmare.

**Let's start with the fact that Comfrt apparently can't even keep track of orders they've already charged customers for.**

We placed an order on August 30 for two complete sets of clothing, totaling $151.13. Our credit card was charged, but we never received an order confirmation, receipt, or tracking information.

When we contacted customer service, they couldn't find our order. Instead of investigating what had gone wrong with THEIR system, they suggested the charge was probably just a temporary bank authorization or that we had entered incorrect payment information.

Except the charge wasn't pending. The money had been taken.

We provided our names, email addresses, shipping address, phone number, screenshots of the transaction, and information about the verification code we received during checkout.

**They STILL couldn't find the order.**

And this is where the experience went from frustrating to downright ridiculous.

After weeks of back-and-forth emails, repeated explanations, and requests for information we had ALREADY PROVIDED, part of our order finally arrived.

That's right. **Comfrt somehow managed to SHIP an order that their own customer service department repeatedly claimed they couldn't locate.**

But wait, it gets better.

The shipment was INCOMPLETE. We ordered two complete sets and received only part of what we paid for. One sweatshirt was missing.

Naturally, we contacted customer service again.

And what was their response?

**THEY ASKED US FOR OUR ORDER CONFIRMATION AGAIN!**

The very confirmation we had spent weeks explaining THEIR BROKEN SYSTEM NEVER GENERATED.

You seriously cannot make this stuff up.

We then had to provide pictures of the shipping packaging because apparently Comfrt needed its own customers to investigate shipments on its behalf. There wasn't even a packing slip or invoice included. After sending pictures, they requested additional pictures because the first ones apparently weren't sufficient.

Finally, on October 1, more than a MONTH after the original purchase, Comfrt informed us that there had been an inventory error and the missing sweatshirt was actually out of stock.

So let's recap: You accepted our payment, couldn't find our order, eventually shipped only part of it, couldn't identify the shipment, repeatedly requested information we had already supplied, and THEN discovered you didn't actually have the merchandise you sold us?

Absolutely unbelievable.

Their solution? Refund the missing $36.38 and offer us a 20% discount code.

As though a coupon somehow makes up for weeks of wasted time, repeated emails, a broken ordering process, and a complete lack of accountability.

**And to make matters even worse, after all of this, we were able to place another order, only to be told AGAIN that the item was out of stock.**

How does a company repeatedly allow customers to order merchandise it apparently cannot fulfill? How is inventory availability this unreliable? And why is the burden continually placed on customers to straighten out the company's mistakes?

This isn't a simple shipping delay or an isolated customer service mistake. This is a spectacular failure across multiple parts of the business.

The most infuriating part is that we actually WANTED the products. We weren't looking for a refund, a coupon, or an argument. We wanted the merchandise we ordered and paid for. That should be the easiest part of running an online retail business.

Instead, we've spent an absurd amount of time chasing answers, repeating ourselves to different representatives, and trying to help Comfrt figure out what happened inside its own systems.

**Comfrt, your customers should not have to become your order management department, inventory auditors, and shipping investigators just to receive merchandise they've already paid for.**

And after all of this, they had the audacity to send a customer satisfaction survey asking how their representative did.

Seriously?

**My recommendation: Save yourself the frustration and shop somewhere else.** A company that cannot reliably track purchases, maintain accurate inventory, communicate with its customers, or fulfill complete orders has no business expecting customers to trust it with their money.

I wish I could give zero stars. One star is already far more generous than this experience deserves.

I’m officially obsessed with Comfrt! These sweats are the perfect combination of cozy, comfortable, and effortlessly stylish. The material is incredibly soft, the fit is relaxed without looking sloppy, and they’re perfect for lounging at home or running errands. They give you that oversized, cozy feeling that makes you never want to take them off. The quality and comfort make them worth it, and I can already tell this won’t be my last purchase. If you love looking cute while feeling like you’re wrapped in a blanket, Comfrt is absolutely worth checking out!

Amazed at how fast the blanket arrived and its the coziest thing ever!! I am ordering several more!

My dog was the hoodie that she got from this company. It is so soft and the price was great

The blanket and hoodies and so soft and comfy! The quality is so good!!!

I have ordered from Comfrt three times and every time everything has been perfect! I am obsessed with their clothes and already have a careful of other products I want to get.

Great product quality. Well made. Great customer service. Fast shipping.. this is my second time ordering. overall the experience has been lovely. Loved the mini sweater stress ball.

I love everything comft makes it’s the best quality and most comfortable things I’ve ever owned will keep ordering from this brand!