Combined Insurance (Canada) Reviews 

2,284
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,614 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally knowledgeable, friendly, patient, and thorough during home consultations. People note that representatives take their time to explain policy options clearly while ensuring no pressure is felt. Consumers also appreciate the great variety of insurance packages available to suit different personal and family needs. Reviewers state that the overall process is exceptionally smooth, easy to understand, and well-aligned with individual budgets. Many consumers express strong confidence in the structured guidance provided for selecting the best possible coverage. Clients frequently mention that their advisors make everything transparent and straightforward from start to finish.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as knowledgeable, friendly, and... See more

Customer service

Customers report positive experiences with customer service, consistently praising knowledgeable and patient... See more

Service

Clients share positive opinions on service, highlighting advisors who are thorough, friendly, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting straightforward... See more

Product

People report positive experiences with product, highlighting the comprehensive coverage and excellent plans... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Audrey L. Was amazing. She was very thorough, friendly and very professional. She was prepared going through our policies. She was very helpful going through beneficiary forms. It was a pleasure meet... See more

Rated 5 out of 5 stars

Debbie Shearer has been friendly, accommodating, with no pressure felt in the presentation of the products available. She made buying insurance, which for me in the past has been stressful, incredibly... See more

Rated 5 out of 5 stars

Matthew Faye was fantastic. Even when my husband gave him the side eye because I asked 41 million questions, Matthew said “nope I’m the same way with all the questions” and he just kept answering the... See more

Company replied

Rated 5 out of 5 stars

The representative was very great in letting me know that i needed to continue getting the paperwork/emails signed or it would have to be redone. She checked in regularly to ensure that we were doing... See more


Company details

  1. Insurance Company
  2. Disability Insurance Company
  3. Health Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Agency
  6. Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,284)

2,061 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Michelle is such a fantastic help when deciding what policy suits you best. And the customizable plans and affordable prices make it ideal for anyone.

7 July 2026
Rated 5 out of 5 stars

Excellent service!

I recently purchased accident coverage and had an excellent experience throughout the process. My agent took the time to clearly explain the policy, answer all of my questions, and make sure I fully understood my coverage options.

The entire experience was professional, informative, and reassuring. Knowing I have the right protection in place gives me real peace of mind. It’s refreshing to work with someone who genuinely cares about their clients and goes above and beyond to make sure they’re well looked after.

I highly recommend him to anyone looking for accident coverage and a trustworthy insurance professional.

7 July 2026
Rated 5 out of 5 stars

I'm really satisfied with the services…

I'm really satisfied with the services of this company, specifically Mrs. Naghmeh Karimzadeh who helped me to find the best options for my life insurance. She is excellent, friendly, informative and professional.
Thank you Mrs. Naghmeh Karimzadeh.

5 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Combined representative Chris Disono

I would like to thank Chris Disono, Combined representative, for making the process very smooth and easy. He was friendly, helpful, and honest. He explained the benefits and offers clearly and enthusiastically. He also helped me make sure the plan I have fits well with my budget, which I highly appreciate. I felt like we ended the meeting well informed and reassured that Im making a great decision in protecting my future.

1 July 2026
Rated 5 out of 5 stars

Professional support during claim process

During the stressful time after my car accident Grayson Etcobanez was very professional and supportive with helping me file my claim. He was clear and courteous in answering any questions or concerns I had about the steps I needed to take through the website and the paper work I needed to fill out. Grayson was organized and easy to work with, setting up conference calls and responding back to my emails throughout this process. Im grateful for his guidance and support.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The customer service support I got from my agent Stephanie was easy to understand and easy to join her knowledge and experience gave me the trust and reliability needed when it comes to insurance of any kind I never thought I would be excited about life insurance

1 July 2026

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