Combined Insurance (Canada) Reviews 

2,276
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,617 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally knowledgeable, friendly, and patient during policy presentations. Many buyers state that meetings help them fully understand coverage choices that fit their personal situations. People appreciate that advisors take the time to explain insurance options clearly and thoroughly without applying any sales pressure. Consumers note that the overall service is smooth, relaxing, and tailored well to individual household budgets and needs. Some reviewers were not happy with administrative hurdles, noting issues such as digital document signing difficulties, unhelpful support responses, and a lack of clear representative identification.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, patience, and deep... See more

Customer service

Consumers find customer service to be exceptionally positive and helpful. Reviewers consistently mention that... See more

Service

Customers report extremely positive experiences with service, highlighting knowledgeable and professional... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a straightforward and painless... See more

Product

Users describe positive interactions with product, highlighting excellent plans and knowledgeable advisors.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Audrey L. Was amazing. She was very thorough, friendly and very professional. She was prepared going through our policies. She was very helpful going through beneficiary forms. It was a pleasure meet... See more

Rated 5 out of 5 stars

Debbie Shearer has been friendly, accommodating, with no pressure felt in the presentation of the products available. She made buying insurance, which for me in the past has been stressful, incredibly... See more

Rated 5 out of 5 stars

Matthew Faye was fantastic. Even when my husband gave him the side eye because I asked 41 million questions, Matthew said “nope I’m the same way with all the questions” and he just kept answering the... See more

Company replied

Rated 5 out of 5 stars

The representative was very great in letting me know that i needed to continue getting the paperwork/emails signed or it would have to be redone. She checked in regularly to ensure that we were doing... See more


Company details

  1. Insurance Company
  2. Disability Insurance Company
  3. Health Insurance Agency
  4. Income Protection Insurance Company
  5. Insurance Agency
  6. Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,276)

2,052 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Highly recommend! He helped me with both my insurance and my daughter’s insurance, and the entire experience was smooth from start to finish. He was professional, patient, and always quick to respond to any questions. Thank you for the excellent service!

18 July 2026
Rated 5 out of 5 stars

I haven't experienced joining in any…

I haven't experienced joining in any insurance company before, but since learned how this company can help me in the future, I am really admire and give me more confident and have security support in the future.

24 July 2026

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