While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Natural looking results, leaves the perfect amount of gray. Been using for years, can’t recommend more highly.

Rated 3 out of 5 stars

They says it's bespoke and hand mixed but feels this is just marketing when it's probably there's about 20 options.lots of waste plastic packaging that easy recyclable, even the cardboard box has shin... See more

Rated 2 out of 5 stars

This was my first hair and beard colour 7 months ago and I didn’t have the best experience. However they now have a permanent colour version to fully colour rather than fade greys so as they sent a... See more

Company replied

Rated 3 out of 5 stars

I really liked the colour matching and was easy to apply, my biggest issue however is i literally used about 1/4 of the bottle and had to throw it away as you cant reuse. i have a short beard/stubble... See more

Company details

  1. Hair Product Store

Written by the company

At Colorsmith, we believe that when your hair color fits like a glove, you feel like your best self every day. Get ready for a new way to color, with everything you need delivered to your door in one discreet box. Led by a team of real-life colorists at our Los Angeles Headquarters, our custom men’s hair color and beard color takes into account your unique needs to give you a natural-looking finish. Similar to the salon experience, each bottle of hair color starts with a consultation. By taking our Quiz, our licensed colorists get to know you and your color goals before crafting a completely customized shade, made-to-order just for you. From the name on the bottle to the personalized instructions, we’re revolutionizing at-home hair color for men and taking things to the next level by giving you access to a personal colorist at every step along your color journey. Whether you want to adjust your hair dye or beard dye (our patented customization technology can adjust your color down to a ¼ of a shade) or want to learn how to get the best gray coverage, our professional colorists are here to help. In addition to our custom Color Case, we offer professional-grade hair care (like shampoos, conditioners, and stylers) and salon-inspired tools (like scalp massagers). Connect with a colorist today and start crafting your unique shade.


Contact info

2.9

Average

TrustScore 3 out of 5

320 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great color

Great color. It could last a little longer but any stronger and it would probably stain the face, right? Very flexible customer service.

25 December 2025
Rated 1 out of 5 stars

Be Ware

Be Ware! This product made my hair so light and my crown area got patchy. Colorsmith needs to be aware of harmful chemicals in their product. Please avoid at all cost.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

It works try it and thank me later

This site is great. I was nervous about dying my hair as a 50 y/o male. I tried this out and the effect was great. It blended the gray but left some. I will say it doesn’t work quite ans well on stubborn facial hair on a goatee. After the first time I communicated with my stylist that I would like even more gray gone. They made some changes which I approved and sent it out. There was a problem with delivery that wasn’t their fault it was tied up in the USPS system and after a week I emailed and asked if they could contact the courier. Instead they immediately sent out a new order. It arrived 3 days later. I used it and it blended wonderfully. I sent a picture to my own mother and asked how she liked it. She couldn’t figure out what I’d done until I sent before and after pictures. The results are night and day but it looks so natural. Took away at least 10 years. Ohh and the lost shipment showed up a few days later which they told me to keep for free. I was hesitant to try originally and bought at the trial rate I immediately placed refills on hold and didn’t try it for around 3 months. No charges or shipments. The website is easy and straightforward to use when setting up recurring deliveries. This is a subscription service so know what your ordering but customer service has always been prompt and thorough with my emails. Highly recommend

5 August 2025
Unprompted review
Rated 1 out of 5 stars

Frauds - Colorsmith continue to charge even after you close your account!

Used this product for several months then decided to go gracefully grey, stopped any future orders and thought that was it. However, after some 6+ months and having previously notified Colorsmith I wanted the account closed, and having asked them to remove my details, this month they've taken another payment and sent me a product I do not want.
When they notified me this month that they were preparing another order I messaged them 3 times, and did not get any response from them - their customer service is non-existent. Have today notified my bank about their Fraudulant activity.

13 June 2025
Unprompted review
Rated 1 out of 5 stars

Utter chite

Utter chite. Don’t bother, it simply doesn’t work. Not sure how they have got as far as releasing this product to market, but it is verging on criminal how much this doesn’t work. I followed the instructions to the letter and second. When it was ‘developing’, it really looked the part. However, after the prescribed 10 mins, washing it off in the shower basically did exactly that. It washed away leaving exactly what was there before. Literally no discernible change in colour at all. Very disappointed as I was sucked in by the hype. Back to Just for Men then.

20 May 2025
Unprompted review
Rated 1 out of 5 stars

This stuff is useless garbage that does…

This stuff is useless garbage that does not work at all.

They should face a class action suit for pedaling this snake oil trash. It literally made no notice change in my beard color after multiple uses. It simply does not work. I cancelled the subscription and they still sent the second package and charged me. I managed to get the subscription closed out finally but got stuck with a second package of their useless trash. This is a scam. Stay away.

5 January 2025
Unprompted review
Rated 1 out of 5 stars

Never again

I followed the instructions to the letter and the dye didn’t change the colour of my beard. I also woke up with a major allergic reaction to it…it’s 2nd day of applying steroid cream and taking strong antihistamine to combat the side effects

29 March 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look