I have just received my 2nd cocoon bed the 1st lasted my dog 8yrs and now she is in a smaller one but it's still big enough. The service from ordering to deliver was faultless. The product itself... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I’m always dubious about ordering items online as pictures can lie. However, I spoke to a member of staff regarding sizes and widths who were very helpful. I therefore went ahead and ordered. The qua... See more
Always exceptional products from Collard creatures. I have been using them for several years for my dogs and have always found their products to be top quality and long lasting. I really value the opt... See more
I’ve purchased several cave beds from Collared Creatures and the quality is absolutely second to none. Every interaction with their team has been fantastic—they’re always just a phone call away, re... See more
Company details
Written by the company
Collared Creatures was born out of a passion of all things dog. We make a full range of beautiful and simply styled, luxury handmade dog accessories for the home and outdoors. We started our business way back in 2014, it grew from wanting to find beautiful dog collars for our dogs, that was practical and hardwearing but didn’t compromise on style – we really struggled, so we decided to make our own collars. One passion led to another and before we knew it our family, friends, and the local neighbourhood started to ask us if we could make collars and leads for them too – and before long, we were making our first ever Dog Cave Bed and very own Dog Drying Coats! Eight years on, we’re proud to have expanded, to offer a full range of beautiful and simply styled, luxury handmade dog accessories for the home and outdoors. We offer doting dog lovers an exclusive range: Luxury Dog Beds, Luxury Blankets and Sofa Throws, stunning Dog Collars & Leads, and Practical Dog Drying Coats. We delighted to have also launched our own bespoke Signature Collections of different styled Dog Collars and Leads. Collared Creatures are a small and family run, independent British Business. Our business is all about ‘Nurturing Love’, making products that create special moments for you and your dog and helping you build that amazing dog and owner bond. We take the time to source the finest quality materials and constantly perfect our product designs to deliver real comfort, ideal fit and practicality – giving you dog accessories that keep your dog feeling warm, safe and utterly loved. At collared creatures our mission is to provide fellow dog lovers with the finest range of beautiful products for your pooches! We have a great selection of beds to make sure your furry companions feel safe, cosy & warm. We also have a large selection of exquisite hand crafted collars & leads. We’re inspired every day, by designing beautiful and gorgeous dog accessories for you and your dog to enjoy in the home and wear on outdoor adventures. Following our passion for dogs and doing what we truly love makes every day special for us. We understand dogs and how delighted owners are when they see their dogs having a soft and cosy bed to rest and relax in, collars that make feel safe and dog drying coats that get their dog dry, warmed up quickly and feeling cosy. Like you, we cherish the strong bond that we have with our dogs and love nothing more than to create those special moments for you to share with you dog too. Take a look at our collections of luxury handmade dog collars and leads, cosy and warm dog beds, our luxuriously soft dog blankets and our perfectly practical dog clothing.
Contact info
Crosshill Cottage, Highgate,Balne, DN14 0ES, Balne, United Kingdom
- 0333 577 7770
- info@collaredcreatures.com
- collaredcreatures.com
4.8
Excellent
4K reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic bed and collar
I bought a bed and biothane collar. I sort happy with both products. As described and while pricey, they are both excellent quality and worth the money. My puppy is not a good sleeper and very fussy when it comes to getting comfortable. She loves her bed and it has really helped with getting her to sleep for longer stretches in the night.
10 December 2024
Reply from Collared Creatures
Thank you for a great review Eva!
We would love to see your puppy in their new bed
If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Beautiful customised collar
Beautiful customised collar, quickly made and sent in time for Christmas! Second collar purchased and will definitely buy again.
17 December 2024
Reply from Collared Creatures
Thank you for your review Ciara we love to hear from returning customers!
If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Well made products
Always happy with my products from collard creatures, good well-made baskets with replaceable items, happy customer ☺️
6 December 2024
Reply from Collared Creatures
Thank you again for leaving a great review Karen!
Collared Creatures Team 🐕
Excellent service and beautiful quality…
Excellent service and beautiful quality of the dog beds
13 December 2024
Reply from Collared Creatures
Thank you for leaving a review Annabel!
We love to see the dogs in their beds
If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Reply from Collared Creatures
Thank you for taking the time to leave a review James!
Collared Creatures Team 🐕
Great quality dog bed!
Really quick delivery. Great quality bed a little small for my boy but that’s my fault I didn’t measure properly! Will definitely be back!
11 December 2024
Reply from Collared Creatures
Thank you for taking the time to leave a review rachel!
Collared Creatures Team 🐕
Snuggle Beds
We now have four snuggle beds. The fabric is very hardwearing and washes really well.
13 December 2024
Reply from Collared Creatures
Thanks again for your return custom!
If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
super helpful
super helpful when helping me find a collar that would go nicely with his lead
5 December 2024
Reply from Collared Creatures
Your very welcome thank you for taking the time to leave a review!
If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Beautiful bow tie
Ordered a bow tie, lovely product and quick delivery. Would buy from this company again.
3 December 2024
Reply from Collared Creatures
Thank you for leaving a review Tina!
If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Every order I made has been quickly…
Every order I made has been quickly dedpatched and I was kept updated all the time. The quality of the products are fantastic, I ordered another drying coat and waterproof jacket they are excellent and well worth the money, if you buy from this company you won’t be disappointed.
9 December 2024
Reply from Collared Creatures
What a fab review Tracey we really appreciate it thank you!
If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Great personal service
9 December 2024
Reply from Collared Creatures
Thank you for taking the time to leave a review!
Collared Creatures Team 🐕
It's the third collar that we have…
It's the third collar that we have bought and we are always delighted. Great quality and good price. Love the colours and accessories too.
5 December 2024
Reply from Collared Creatures
We love to hear from returning customers thank you Pam!
If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Reply from Collared Creatures
Thank you for your review Angela!
If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Excellent
My dog loves this bed which is keeping her warm on colder nights. Superb quality materials and beautifully made. I ordered the wrong size and the company was very helpful regarding return and replacement. Great customer service. Would highly recommend.
28 November 2024
Reply from Collared Creatures
Glad we could help Jeanne!
Thank you for your review!
If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Reply from Collared Creatures
Thank you for taking the time to leave a review!
If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
I wanted the large cave bed in tweed
I wanted the large cave bed in tweed, emailed Customer Services as it was out of stock, the emailed me back in great time explaining they have one left and put it on the website for me to purchase.
My vizsla loves it! Best investment, she used to wake us up at night and since we got the bed she hasn’t once!!!
4 December 2024
Reply from Collared Creatures
Result!
Thank you for leaving a review Nicole glad we could help
If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
This is the second collar and lead…
This is the second collar and lead bought from Collared Creatures. I would not buy from anywhere else, the only reason we are now on our second is that we wanted a colour change. Even after nearly 4 years the original lead and collar are still in excellent condition.
27 November 2024
Reply from Collared Creatures
We love to hear from returning customers thank you!
If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Great quality product that dog loves…
Great quality product that dog loves although could be even better if the base was softer and more luxurious. We put another bed inside to make it more comfortable.
4 December 2024
Lovely bed
Lovely bed, yet to give it to the dog to try out but I'm sure he will love it. Good communication from the seller
24 November 2024
Reply from Collared Creatures
Thank you for leaving a review Ruth!
We would love to see your dog in their new bed
Please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
Good service and great product
Good service and great product. Arrived swiftly and was put together relatively easily. Dog loves it.
2 December 2024
Reply from Collared Creatures
Great to hear and and your dog are happy with the new bed
If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com
Collared Creatures Team 🐕
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.