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Review summary

Created with AI, based on recent reviews

Considering 24 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the product, specifically with the new formulas of Colgate toothpastes, citing issues like increased teeth sensitivity, horrible taste, and a bitter aftertaste. Customers also frequently reported problems with the quality of the toothpaste, experiencing burning sensations, irritation around their mouths, swollen lips, and even peeling skin inside their mouths. The price of the products was also a point of contention for many, with some feeling that the expensive toothpastes did not deliver on their promises. Though some people were satisfied with a Colgate soft toothbrush, finding it effective and gentle on gums, the majority of complaints centered on the negative changes to the toothpaste formulas and packaging, including difficult-to-use tubes and caps.

What people talk about most

Product

Clients share negative opinions on product quality and formulation. Many reviewers report issues with new... See more

Quality

Reviewers highlight negative aspects of quality, particularly regarding new product formulations. Many... See more

Price

People report negative experiences with price. Customers express that toothpastes have become increasingly... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I usually use Sensodyne but tried Colgate relief and repair because it was cheaper - then after about a week I noticed my teeth were more sensitive and I was wincing at cold food/drink. I hate waste b... See more

Rated 1 out of 5 stars

Colgate- why have you replaced your 'Total Original' formula with a new and 'improved' formula. It tastes absolutely foul, leaves a bitter aftertaste, and on using this for a few weeks, I have expe... See more

Rated 1 out of 5 stars

Colgate Total Active Protection - Whitening. Terrible! Has a super strong minty taste (no warning given) that is the strongest & most painful ever! The size of the box was deceiving too - tiny tube... See more


Company details

  1. Dental Supply Store
  2. Dental Clinic
  3. Pharmaceutical Company
  4. Pharmacy

Information provided by various external sources

Colgate-Palmolive Company is an American worldwide consumer products company focused on the production, distribution and provision of household, health care and personal care products.


Contact info

  • Park Avenue 300, 10022, New York, United States

  • colgate.com

1.5

Bad

TrustScore 1.5 out of 5

81 reviews

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Rated 1 out of 5 stars

I used teeth whitening pen

I used teeth whitening pen. After one use within seconds it hardened and burned everything it touched. I was scared to ever use it again and threw it out. Big waste of money.

7 December 2020
Unprompted review
Rated 1 out of 5 stars

A company that cheats customers

A company that cheats customers

How can be possible that you buy a box of 17 cm and inside the box, there is a toothpaste with just 14.5 cm size? This is stealing at the customer's face. This is the kind of company that does not care about people and just wants more and more revenue. Now I'm gonna stop to consume this brand that steals on people faces

13 November 2020
Unprompted review

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