CoinsBack Casino Reviews 

581
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 561 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the wide selection of games and the engaging gameplay available on the platform, often highlighting the variety and quality of options. Many users find the overall experience enjoyable and the site easy to navigate, frequently mentioning features like earning coins back and straightforward processes for playing and claiming. However, some customers also noted significant delays and difficulties with the redemption and payment process, with many reporting extended waiting times for winnings. Reviewers frequently reported issues with customer service, citing slow responses, unresolved problems, and a lack of direct human support. There were also mentions of account locking or verification issues, adding to the frustration for some users.

What people talk about most

Product

Customers had positive experiences with the product, praising the fun and variety of games, with many noting... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising it as a good site, fun, and... See more

User experience

Clients share positive opinions on user experience, highlighting the fun games, easy redemption process, and... See more

Payment

Consumers find payment to be ambiguous, with many reporting significant delays and difficulties in cashing... See more

Customer service

Users describe negative interactions with customer service, with many reviewers reporting that support takes... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have put 4 stars for now as I’m waiting on the redemption process. I did gift card for my first one because I figured it may be the fastest. We shall see as I’ve read some of these reviews on here a... See more

Rated 4 out of 5 stars

Coinsback is an awesome casino. They have all the good providers including my favorite Havksaw. They give you 50./. Back on every non winning spin of the houses edge. My first redeem went fine I won $... See more

Rated 4 out of 5 stars

I enjoylthe games provided, possibly could be more. It took a little too long for them to review my documents but afterwards they were quick with the payout.

Rated 4 out of 5 stars

Great site. Redemptions are a little slow (2 to 3 days) but overall I've had good experiences with them!


3.7

Average

TrustScore 3.5 out of 5

581 reviews

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Asks customers to review

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3.7

All reviews

(581)

573 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I do not recommend this site

I do not recommend this site, I probably have every site like this , this one is definitely the worst one. I was pending redemption of $200 for a whole week. I waited and waited . This is week 2 and still not even out the pending stage. Customer service is nonexistent. Better off playing on card crush ,mcLuck at least redemption can be redeemed at $75 not $100 like this site. Would not put money into this site at all .

6 July 2026
Unprompted review
Rated 1 out of 5 stars

USE HIGH 5 CASINO

I only gave this site a good review in the hopes it would speed up the redemption process but no, these guys are in fact crooks.

11 July 2026
Rated 1 out of 5 stars

Terrible place they won't pay…

Terrible place they won't pay redemption and support is no existent, stay away. Plenty of other great sites that will communicate and pay winnings! Been 2 weeks waiting and no redemption everytime they change the timeframe to a longer period of time!

4 July 2026
Rated 3 out of 5 stars

100% Legit!

Great Social Casino site that gives you coinsback to play a little longer. My first redemption processing time was 1 weekend and 5 business days once approved, funds were in my bank instantly through Trusty.100% legit. Good luck!

4 July 2026

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