Product is great as always but shipping took a little longer than it has in the past. I had to reach out because the package got stuck in customs but customer service was great and was able to get th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Couple of draw backs with Duties and delivery but all worked out and was issued a refund for the duties. Product excellent got exactly what I ordered!
Quality of the air fresheners are top notch and the price is right! Had gotten scented although I had initially ordered unscented. Cody corrected the issue within a timely manner and got me the unscen... See more
I am pleasantly surprised! My coozies turned out great! The quality and design are better than expected. I'm glad I decided to give Cody McConnell-promo a try. I will definitely be using this comp... See more
Company details
Written by the company
Promo by Cody McConnell is a promotional merchandise company that offers unique promotional products such as; Custom 3D Die-Cut Rubber Keychains, Custom Die-Cut Air Fresheners, Custom Lanyards as well as many more. Over the past 3 years, with over 4.2 million products sold and have helped over 20,000 companies to date. With low minimum quantities and free digital mock-ups of your logo, Promo by Cody McConnell is the perfect way to market and advertise your business. We have top-tier graphic designers who create and individually design EVERY Free Digital Mock-Up, Order, and inquiry for all businesses and visions they have in mind.
Contact info
23 Echovalley Drive, L8J0K4, Stoney Creek, Canada
- 9059790161
- info@codymcconnell-promo.com
- codymcconnell-promo.com
4.2
Great
233 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 6% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer Care & Quality
Customer service guidance &transparency. Simple ordering process. Top notch design done to the specs provided.
11 June 2024
took forever to get here and the scent…
took forever to get here and the scent last 1 day.
as all other complaints state they do not last more then a day
9 June 2024
Great product, great service!
We are repeat customers. The quality of the products is great, and the customer service has been stellar, too!
16 May 2024
amazing stuff
great quality of products at a reasonable price. will do business with them again.
15 May 2024
This is a Chinese company that has a…
This is a Chinese company that has a zero% that you will get your product. Don’t buy!
Oh Cody you mean the 💩 air fresheners that came over a month later after you stopped emailing responses. And also after I told you to cancel the order? Or what about all the Facebook complaining about your crappy service?
30 April 2024
Unprompted review
Reply from Promo by Cody McConnell
Hey Charles. You posted a photo of the Custom Rubber Magnets on your Business Facebook. Please do not make false claims that our items don't arrive. You received them and posted about them.
As well as the tracking from FEDEX has proof of delivery as well.
Excellent supplier
Excellent supplier. Very easy transaction, and great quality end product.
11 May 2024
Reply from Promo by Cody McConnell
Thank you so much, I mean really it!
Reply from Promo by Cody McConnell
Thank you, I am so glad you love them!
Defiantly a phenomenal brand that you…
Defiantly a phenomenal brand that you can count on. There website is seamless and allows you to make speedy transactions. They reply to emails and calls rapidly if you have any questions or concerns. I definitely recommend them for any business or organization.
16 May 2024
Unprompted review
Reply from Promo by Cody McConnell
Thank you! This means a lot, thank you so much! Glad you love the product.
I absolutely love these products
I absolutely love these products! We've ordered several items (key chains and jibbitz) and the quality is OUTSTANDING and the price so AFFORDABLE! Our clients love them!
15 April 2024
Reply from Promo by Cody McConnell
Thank you so much! Your keychains and charms look great!!
FANTASTIC Product!
We have placed a few orders already for our keychains from here and are VERY pleased with the result! Easy to order, make modifications to the design and once they were shipped, they made it here on time. We will continue to order as long as we need these keychains! Quality final product and our customers love receiving them as gifts!
14 April 2024
Unprompted review
Reply from Promo by Cody McConnell
Thank you! This means a lot 😊
Excellent
Excellent ! Customer Service is outstanding. Keychains were good quality.
10 May 2023
Unprompted review
Reply from Promo by Cody McConnell
Thank you! Glad you love the Custom 3D Rubber Keychains
I have ordered keychains and air…
I have ordered keychains and air fresheners and they have always turned out great. I will always re-order them from Cody.
9 May 2024
Unprompted review
Reply from Promo by Cody McConnell
Thank you! Glad the Custom 3D Rubber Keychains and Custom Air Fresheners are a hit! - Promo by Cody McConnell
Best keychains ever!
We had keychains created for our forklift company and glad we did. The keychains turned out amazing and the quality was way better than I expected. If you need keychains this is the place to order from.
9 January 2024
Unprompted review
Reply from Promo by Cody McConnell
Thank you! I am so glad you love them!
Reply from Promo by Cody McConnell
Thank you!
They print exactly the logo you send…
They print exactly the logo you send perfectly! Quick turnaround and quality product that lasts.
9 May 2024
Unprompted review
Reply from Promo by Cody McConnell
Thank you so much! So happy you are a fan of the products 😊
Cody McConnell Media makes our…
Cody McConnell Media makes our keychains and we love them!
1 April 2024
Unprompted review
Reply from Promo by Cody McConnell
Thank you!!
Keychains were a hit …
The design was spot on with the image sent. The turnaround time was faster than expected.
10 April 2024
Reply from Promo by Cody McConnell
Thank you! I really appreciate this.
Fantastic company to work with
Fantastic company to work with. We’ll be ordering again soon!
12 April 2024
Reply from Promo by Cody McConnell
Thank you!!
that the items showed up and exactly…
that the items showed up and exactly what i ordered
15 March 2024
Reply from Promo by Cody McConnell
Thank you! We will be sure to hook ya up on your next order!
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