Cocktails At Home UK Reviews 

172
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We always celebrate our anniversary with Singapore slings. We have been having trouble finding establishments that would do them. So we decided to try the cocktails at home. We was not disappointed,... See more

Rated 5 out of 5 stars

We had some of the “Cocktails at home “ products at the Minety Music Festival . They were lovely . My wife especially liked the Expresso Martini! So, for our family weekend away, for our 70th birthd... See more

Company replied

Rated 1 out of 5 stars

The classic cocktails they offer do not follow classic recipes and measures, we tried two cocktails and both were awful and borderline undrinkable. Terrible

Rated 5 out of 5 stars

Hosted a zoom party online with friends recently and wanted to get some different drinks for everyone to have together. Stumbled upon ‘cocktails at home uk’ and was able to get everyone’s favourite co... See more

Company details

  1. Alcohol Manufacturer

Written by the company

🍹 UK’s LARGEST RANGE of cocktails & mocktails 🍋 Premium spirits. Real fruits. Hand mixed 🌱 100% Vegan & Allergen free 🌳 Carbon Neutral 🚚 Next day UK


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

172 reviews

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4.5

All reviews

(172)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Website very easy to navigate

Website very easy to navigate, great choice of product and very reasonably priced.
Delivery very fast and efficient great service.

1 November 2023
Cocktails At Home UK logo

Reply from Cocktails At Home UK

Hey,
Thanks for the great review! We're glad to hear the service was up to scratch and we hope you enjoy your cocktails 🍹
Cheers,
Cocktails At Home UK

Rated 1 out of 5 stars

Drinks were awful ,for the price it is…

Drinks were awful ,for the price it is disgusting.

12 October 2023
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Reply from Cocktails At Home UK

Good Afternoon Scott,

Thank you for the review and apologies for not replying sooner - We've never received a review quite like this so we thought it best to take some time to think how best to respond.

Firstly, I'm sorry to hear you were dissatisfied with the quality of our drinks. We use the exact same ingredients and quality brands you'd find behind any good cocktail bar in the country so we can guarantee all our ingredients are of the best quality. This includes everything from the spirits and the 100% real fruit juices, to the syrups and bitters. This is why we carry a higher price tag when compared to other pre-mixed 'cocktails'.

With the higher price though comes the guarantee of a truly high quality and authentic tasting cocktail. And that means a double shot of full strength alcohol (as a minimum) in every cocktail.

As for the flavour, our reviews speak for themselves. We have hundreds of reviews across our full range of 55 cocktails explaining how they taste as good as - if not better - than the equivalents mixed to order in a bar.

Occasionally, people explain they weren't a fan of this flavour, or prefer a sweeter cocktail for example, but that's just down to personal preference - the same way I personally would never touch an Espresso Martini as I hate coffee. This is why we created a range of 55 authentic cocktails and mocktails so there's truly the perfect cocktail for everyone, no matter their preference. However, never have we had anybody describe our cocktails as awful or disgusting.

I can only think that the two cocktails you've tried were simply not to your style. And I'd hate for you to judge our cocktails so negatively without having a full experience of what we offer - after all, reviews like this really do affect small businesses like ours. If you'd be willing to reach out to me directly at georgegreenhalgh@cocktailsathomeuk.com then I'd be happy to make some personal recommendations for other cocktails for you to try (on the house) to hopefully change your mind on the quality of our cocktails.

I look forward to hopefully hearing from you.

Kind regards,
George
Managing Director

Rated 5 out of 5 stars

I haven't drank cocktails for years…

I haven't drank cocktails for years because I have an allergy to something in them and get breathing problems. I bought these for my daughter as a present, and tried one, Not a problem at all! They taste absolutely delicious, better than any cocktail i have had in a bar. Several cocktails later I feel quite merry, so not only are they tasty but they have a good volume of alcohol in them too! Cannot recommend them enough. They say they have a 2 year best before but we are drinking 3 years old and still delicious and potent! Not cheap but worth every penny.

2 September 2023
Unprompted review
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Reply from Cocktails At Home UK

Hey,
Thanks so much for the review! It’s great that you could safely enjoy our cocktails we’re pleased to hear you recognised their quality 😁
Cheers,
Cocktails At Home UK

Rated 5 out of 5 stars

Amazing as always.best cocktails on the…

Amazing as always.best cocktails on the market and so much choice

24 June 2023
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Reply from Cocktails At Home UK

Hey Leona,
Thanks so much for the review! We're glad to hear you love our range and hear you speak so highly of the quality. We wanted to make sure we had something for everybody with a taste just like you'd experience in a top bar so it means a lot to be recognised for that 🍹
Cheers,
Cocktails At Home UK

Rated 5 out of 5 stars

Fantastic tasting cocktails and really

Fantastic tasting cocktails and really
quick delivery. Great range to choose from, and really impressed with the garnishes and packaging. Second time of ordering, and 100% recommend them. Nothing like the cocktails you buy in a supermarket!

15 June 2023
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Reply from Cocktails At Home UK

Hey Amber,
Thanks so much for your kind words! Your continued custom means a lot to us and it's great to hear you speaking so highly of our products and service 😁
Cheers,
Cocktails At Home UK

Rated 5 out of 5 stars

Fantastic service

Fantastic service, same day delivery as they were passing on the way. Ordered 6 bottles for sons 18th party at home. Everyone loved them, fantastic quality. The garnishes and straws are a nice touch. Will definitely be ordering again.

5 May 2023
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Reply from Cocktails At Home UK

Hey,
Thanks so much for the review! We're glad everyone loved the cocktails and hope your son had a great 18th birthday 🥳
Cheers,
Cocktails At Home UK

Rated 4 out of 5 stars

Great drinks

Great drinks, great choice.
Found the sweetness not really our cup of tea, may prefer a Sugar option.

Drinks were more like a three serving, as quite strong unless lots of soft drink added.

Will but again, once finished these. Thanks Dave

29 April 2023
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Reply from Cocktails At Home UK

Hey Dave,

Thanks so much for the review! We're glad to hear you enjoyed our cocktails and look forward to seeing you order again 😁

We're sorry you weren't a fan of the sweeteners. We chose to use natural sweeteners instead of sugar where possible in our drinks so those needing to watch their sugar intake (such as diabetics) can still enjoy our cocktails. We have found however a small handful of people are hypersensitive to these sweeteners so appreciate your feedback and will consider this when reviewing our recipes in the future.

Oh, and if you didn't already don't forget to shake the cocktails with lots of ice! This helps to chill, aerate and dilute the cocktails which makes them taste their best. If you found them too strong on the alcohol this will probably help 😊

Cheers,
Cocktails At Home UK

Rated 5 out of 5 stars
Cocktails At Home UK logo

Reply from Cocktails At Home UK

Hey Kate,
Thanks for the review! We're so happy to hear you love our cocktails so much and thank you for the continued support😁
Cheers,
Cocktails At Home UK

Rated 5 out of 5 stars

Taste as they should and the alcohol free taste like the real thing

These are really tasty and both members of the family who currently react badly to alcohol can safely enjoy these -I will be a return customer 👍

16 February 2023
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Reply from Cocktails At Home UK

Hey Sheila,
That's so great to hear! Our mission is to 'provide proper cocktails to everyone, everywhere' and this is why we included 9 virgin cocktails in our range. We look forward to seeing your next order 🍹
Cheers,
Cocktails At Home UK

Rated 3 out of 5 stars
Cocktails At Home UK logo

Reply from Cocktails At Home UK

Hi Susan,

Thank you for the order and taking the time to feedback. It's great to hear you enjoyed the taste of our cocktails.

I'm sorry you found our Pornstar Martini and Espresso Martini serving size of 125ml to be too small. All of our cocktails have at least a double shot of alcohol and when shaken with ice fill a martini style glass - just like in a premium bar. We appreciate that some cocktail companies offer larger 200ml servings but these are not authentic and are a much lower ABV. With the smaller serving size you get the full amount of alcohol (the costly part) in a short-style cocktail that's perfect for sipping slowly with a full and intense flavour, rather than a low strength drink filled with juice and water.

I hope that helps explain the reason for our serving sizes and thank you again for your order. We look forward to hopefully sending you some more cocktails again in the future.

Kind regards,
George Greenhalgh,
Managing Director.

Rated 5 out of 5 stars

Great product and service

Delivery has a one hour slot which is adhered to. Cocktails are great and better than some I have had in commercial settings so good value.

1 February 2023
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Reply from Cocktails At Home UK

Hey,
Thank you for rating our cocktails so highly! It's great to hear our courier partner, DPD keeping up the good service too.
Cheers 🍹
Cocktails At Home UK

Rated 5 out of 5 stars

From placing the order to receiving the…

From placing the order to receiving the order the next day was a fantastic service. The cocktails themselves are outstanding and were well received by all of the party guests on New Years Eve. Highly recommend and will be ordering again soon.

31 December 2022
Unprompted review
Cocktails At Home UK logo

Reply from Cocktails At Home UK

Hey Lee,
Thanks for the review and your kind comments! It's great to hear how much everyone enjoyed the cocktails and we look forward to your next order 🍹
Cheers,
Cocktails At Home UK

Rated 5 out of 5 stars

Wow.. Fabulous

Wow.. had our party last night and everyone was talking about your cocktails and how fantastic they were.. great product.. well packaged and even have some left over for Christmas

18 December 2022
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Reply from Cocktails At Home UK

Hi Ged,
Thanks so much for the review! It really does mean a lot to us and we're really happy to hear how much everyone enjoyed them 😁
Cheers,
Cocktails At Home UK

Rated 1 out of 5 stars

Delivery arrived late

Paid for next day delivery, parcel didn't arrive on time. Customer services refused to refund delivery fee.

19 December 2022
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Reply from Cocktails At Home UK

Hi Stewart,

Thanks again for your order and please accept my apologies again for the delay.

As we explained in our conversation you paid for our standard delivery service which is usually next-day. On this occasion it took three days. However you will have seen before you ordered (at the top of every page on our website) a notice explaining parcels will take longer than usual due to the Christmas demand in DPD's courier network. This is completely out of our control unfortunately, and thousands of other small businesses relying on couriers to fulfil their deliveries will have been in the same position.

I also would like to point out that on the day of your order DPD did not show up to collect our parcels. We knew about the delays and wanted to make sure the parcels had the best chance of being delivered in time for Christmas and we actually drove all the way to the DPD depot in Middleton and dropped the parcels off ourselves.

Again, I truly am sorry for the delay but as we explained at the time it was purely down to DPD, not us. And not to excuse DPD's poor service, but many parcels at the time were taking a lot longer than three days to arrive. I believe we were polite and informative with our explanation to you and as explained above we went above and beyond to get your parcel delivered as soon as possible. I was very disappointed to see you leave a 1-star review moments after our reply; before you even had chance to try the cocktails. It's not representative of our efforts, and really does hurt small businesses like ours.

Despite this I hope you had a great Christmas and I hope our cocktails were well received by all.

Kind regards,
George Greenhalgh
Managing Director

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Items well packaged. Will def use again!

25 November 2022
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Reply from Cocktails At Home UK

Hey Karen,
Thank you so much for the kind review. We look forward to your next order and hope you enjoy your cocktails!
Cheers,
Cocktails At Home UK

Rated 5 out of 5 stars

Amazing service

Amazing service, fast delivery.

17 November 2022
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Reply from Cocktails At Home UK

Hey Laura,
Thanks so much for the review. We hope you enjoy the cocktails just as much as the service🍹
Have a Merry Christmas and a Happy New Year,
Cocktails At Home UK

Rated 5 out of 5 stars
Cocktails At Home UK logo

Reply from Cocktails At Home UK

Hey Eileen,
Thank you very much for your order and the review. We hope you enjoy your cocktails as much as our service 🍹😁
Have a Merry Christmas and a Happy New Year,
Cocktails At Home UK

Rated 5 out of 5 stars

Yummy

Fantastic drinks met these lads at rawenstall foodie friday sampled their cocktails then so decided to buy on line. Very easy and came really quickly. Lovely fruity alcoholic drinks.

1 November 2022
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Reply from Cocktails At Home UK

Hey,
Thank you so much for the order and your kind words. We hope you enjoy your cocktails and hopefully see you again this Friday!
Have a Merry Christmas and a Happy New Year,
Cocktails At Home UK

Rated 5 out of 5 stars

Best cocktails

Would highly recommend 😃

1 November 2022
Cocktails At Home UK logo

Reply from Cocktails At Home UK

Hey,
Thank you for the kind words 😁 There's no better compliment than being recommended and we're very happy to hear you love our cocktails so much.
Have a Merry Christmas and a Happy New Year,
Cocktails At Home UK

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