Cobana Energy Reviews 

188
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Qays and Jimmy were extremely helpful, patient and supportive in helping us sort out a new contract at a reasonable price. We could not have done this without them. They are also just great to talk t... See more

Company replied

Rated 5 out of 5 stars

Danyal & Laila were brilliant. Really helpful, explained everything and gave us time to review the quotes and make a decision without feeling pressured. Thanks so much guys!

Company replied

Rated 5 out of 5 stars

Qays, Khan, and Danny were a pleasure to deal with. They were easy to talk to, professional, and made the whole renewal process quick and straightforward. They worked fast to find me better rates f... See more

Company replied

Rated 5 out of 5 stars

Once again, fab service from Masum and Jimmy with latest new contracts, thank you. Provided great prices. Patiently and professionally sorted various company and property utility contracts for me with... See more

Company replied

Company details

  1. Utility Contractor

Written by the company

Cobana Energy is one of the UK’s leading business energy sales providers. We help small medium enterprises and corporate businesses to procure the best gas & electric deals available in the market. Cobana Energy is an independent consultancy. We understand that there are many factors that affect how well a business performs and reducing costs is a quintessential part of improving the performance of the business. We help businesses to procure industry leading products and best in class solutions to deliver significant cost savings. Our comprehensive portfolio of suppliers and solutions enable us to provide highly informed and completely impartial advice. Feel free to contact us for a free review of your business services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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4.9

All reviews

(188)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Junaid Akhatar

Junaid Akhatar, worked to give me the best deal.
And after hours.
Thank you,
Junaid.

10 June 2022
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi Robin,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Junaid! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Khalid was extremely competent

Khalid was extremely competent, followed up as I was busy but got me a wonderful deal many savings very pleasant. Highly recommend.

7 June 2022
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi Jane,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Khalid! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Zane

Zane was wonderful. He went through all the options and made all the details clear. It was a pleasure to speak to him. 100% satisfied with the service given.

1 June 2022
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi Olwyn,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Zane ! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

What's not to like

Cobana contacted us early in the review process, provided us very quickly and clearly with enough information for us to make a decision on who to renew our electricity contract with when it expires. Having made the decision all the paperwork was processed straight away. We concluded the whole research, decision, action process all on the same day

30 May 2022
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi Anthony,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team :)!

Kind regards,

Cobana Customer Care.

Rated 4 out of 5 stars

Cobana Energy

Good service

30 May 2022
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi Marie,

Thank you for your kind review. We’re glad you had a good experience with the Cobana Energy Team!

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Electricity Switch

I help run my village football team and I was contacted by Cabana with regard to the electricity supply at the ground. The lady I dealt with (Asli) was calm and professional and pointed out the correct plan for our needs.

29 May 2022
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi SB,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Asli! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Quick and Efficient

Great communication, quick, efficient, polite and without being one of those annoying pestering calls!

27 May 2022
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi Claire,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team!

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Great Service

An efficient, friendly and understandable experience.
I LOATHE deciding on a new utilities contract but after my own research that my contact, Zane, found and offered me the best deal and was measurable.

17 May 2022
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi Alison,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Zane! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

New contract agreed.

Although initially a cold call, I found Asli to be helpful, and not pushy, in presenting a new contract for supply of electricity to my premises. She gave me the facts and made it easy to choose a new supplier.
The whole process was straightforward , and I was comfortable in returning her call and signing up for a new contract. Thank you.

13 May 2022
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi Antony,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Asli! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Junaid Akhtar broke things down…

Junaid Akhtar broke things down explained things in detail

4 May 2022
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi A.Patel,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Junaid! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

HIGHLY PROFESSIONAL!

HIGHLY PROFESSIONAL!! Thank you JUNAID for providing me with a cheaper rate. I was offered a renewal offer from my current supplier. Junaid was able to beat my renewal offer within 5-10 minutes. He remained professional and well organised when taking me through my switching process between my current supplier over to another supplier. I will be introducing my contacts to you in the future. Well done.

29 April 2022
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi Sajid,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Junaid! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

JUNAID has provided an EXCELLANT…

JUNAID has provided an EXCELLANT SERVICE at Cobana Energy today. I am very happy with the rates and service I received today, especially in this turbulent time. Junaid continued to negotiate a better deal from 22+ reputable Energy suppliers for over 1 week. Eventually I got a deal that I was very satisfied with. If you have a business that uses electricity / gas, you need to speak to this gentleman. This man will save you thousands, if not hundreds at least. Thank you !!!

28 April 2022
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi Asim,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Junaid! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Great customer relations

Great customer relations, service and explanation of services, easy transition, well done Junaid you're a star,
thank you for being so helpful

28 April 2022
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi THE CRAFTY PARLOUR,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Junaid! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Energy switch

I have used Zane twice now to switch energy suppliers and it’s been a fast easy process each time.
Totally recommend

19 April 2022
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi Tracey,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Zane! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Fast, clear, timely and useful

Khalid contacted me with some very useful and timely information about our account. He gave us a good steer on what was happening in the market and recommended that we switch supplier, which we are in the process of doing. He responded fast, and clearly, with answers to my questions, very much appreciated.

4 April 2022
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments to Khalid! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Very good customer service and…

Very good customer service and explained the tariffs and current market situation. Will highly recommend if businesses are looking for cheaper energy tariffs.
Thank you Junnaid

31 March 2022
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi Maqbool,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments! to Junaid! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Very patient

Very patient, friendly and helpful.

28 March 2022
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi JR,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team !

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Asli Ahmed and the service provided

I found Asli polite, positive and very helpful.
I am not the easiest person to deal with and her patience was truly exceptional.
I commend her professionalism - shown at all times and, I consider Asli to be a first class ambassador for whoever she works for, both now and in the future.

25 March 2022
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi David Allen,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your compliments! to Asli! :)

Kind regards,

Cobana Customer Care.

Rated 5 out of 5 stars

Asli was extremely patient

Asli was extremely patient, as I'm quite deaf on the phone.
Used WhatsApp to communicate. I'm more than happy

21 March 2022
Unprompted review
Cobana Energy logo

Reply from Cobana Energy

Hi,

Thank you for your kind review. We’re glad you had a fantastic experience with the Cobana Energy team. We will pass on your kind words to Asli!

Kind regards,

Cobana Customer Care.

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