Ordered item on 2nd Dec 2025, still no delivery as of 4th Jan 2026. Email addresses supplied at bottom of order confirmation email and contact us sdction of email both bounced/undelivered.
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See what reviewers are saying
Hoodie is beautiful and really soft, the sizes are 1-2 sizes smaller than normally but thats totally fine since I read that in other reviews and ordered a size L as a medium girl and it fits perfectly... See more
Order has never been sent to me. I ordered in the beginning of October, website says 8-10 days delivery. Send their instagram a DM, emailed every mailadres they listed and never got any response. Stil... See more
Never received the items ordered on 19 September 2025. Customer service replied to my email once to say that they have supplier issues and a system failure. I followed up multiple times/ways, also ask... See more
Company details
Written by the company
CoastBcn is a company in the retail garment industry, that offers own designed clothes to international market. We are an e-commerce and by the moment we do not have any physical stores.
Contact info
Camí del sant crist, 2-4, local 26, 08302, Mataró, Spain
- 681243355
- info@coastbcn.es
- coastbcn.com
Hasn’t replied to negative reviews
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Bad Quality, Bad returning policie
Bad Quality. The size of the Hoodie does not fit despite checking the size guide. Even after asking, I was not allowed to send the sweater back. I know, that often in online Shops sizes doesn fit, but that the returing policie at Costbcn is that bad, i'm really upsed and will never shop there anything again.
Bad quality and really small sizes
I ordered a sweatshirt that came in a REALLY small size (I ordered a XL and I cannot even put it on) and the customer service is the worst I’ve ever seen. I am claiming for a refund and nobody help me out with it. Btw the quality is really bad even coming from China…
I recommend
I recommend to everyone. Fast delivery and very good seller with quality good's!
It has taken more than a month for the…
It has taken more than a month for the product to arrive It is disproportionate the sleeves are short about 10 cm.
If you think you are buying a Spanish product, it is wrong, it is a product made in China.
Incroyable product
Nope
Material is ok, sleeves are really short but a size bigger would be too big for the body. Return policy is stupid. Wouldn’t recommend to buy it and won’t order again.
Im unhappy because I didn’t chose well…
Im unhappy because I didn’t chose well my size and they don’t want to halo me to change it
Quality is soo bad
Quality is soo bad, the hoodies aren't true to size and instantly the front bag broke. never again!!
Customerservice was quick
Customerservice was quick, easy & friendly. Delivery very very slow, nearly a month. You can do better. product is good.
Did not fit me and the sizing was…
Did not fit me and the sizing was misleading because a size large has never been to small for me until now, they do not offer any refunds or exchanges
very bad brand
very bad brand. hoodie is so small, could be for babys (and I had size M) and they try not to accept your retour
Excellent customer service
Dont buy
Got large to be oversized but it barely was even a small. Lint collected on it like crazy and it has absolutely not stretch at all. Wouldnt recommend at all.
The hoodie arrived late and the size is…
The hoodie arrived late and the size is really small.
Bad size
I had to order 2 Times. Normaly i wear a size L...I ordered the Biggesee pullover they had (xxl) and it still was to small.
I love coastbcn!!
It doesn't take long to deliver. I bought it with a discount code so it’s not expensive. Super soft and worth the price. The size fits me. and it's very cute!!
Nothing to complain about
very friendly and helpful contact.
The clothes I ordered have a great quality and I wear them very often.
The shipping was also fast.
Nothing to complain about
Bad material.
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