I bought a bag returned it and only Got partial Refund back (system error) then I had to wait 10 Days for the rest of my refund. I also got two used bags . This company needs to stop making so many... See more
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If there is an option to put Zero stars I should choose it. Worst customer service ever. Not recommended at all. I place an order & our old adress 700 km away is on PayPal by default, system was glitc... See more
I was traveling from Montreal to Toronto and CC stopped at Kingston stop for nearly 40minutes. We were told it was 10min break but this is extreme waste of time. Date: June 17,2023. Time: 15:30... See more
Bought a men's wallet from coach outlet, worst product ever, got torn off in a few months and the outlet won't take the ownership of anything, rather would say yeah , we know the quality is not so goo... See more
Company details
Information provided by various external sources
Coach Canada offers affordable & reliable bus services providing charter buses, commuter bus routes, airport shuttles, sightseeing and more in Canada.
Contact info
K9, Canada
- coachcanada.com
Hasn’t replied to negative reviews
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We had Andrew Maxwell as our driver on…
We had Andrew Maxwell as our driver on our school trip to Quebec City April 18-April 21st, 2018. Andrew was prompt, professional and a great driver, manoeuvering us around some tight spots in and around the city. He was patient with us and always had a fun story to share and smile on his face. We had a great chuckle together on the 8 hour bus ride home and all of the supervisors were in stitches with his stories. We would definitely recommend Andrew to anyone.

Reply from Coach Canada
I no longer look after bus trips for…
I no longer look after bus trips for our Garden Club, for about 5 years now.
When I did Use Coach Canada I found them very helpful in helping me plan my trips. Drivers were always very obliging and also very helpful.

Reply from Coach Canada
Great company to deal with
Great company to deal with . Driver was awesome . Would definitely book with Coach Canada in the future

Reply from Coach Canada
We've always received good service from…
We've always received good service from Coach Canada

Reply from Coach Canada
I have used Coach Canada several times…
I have used Coach Canada several times in the past including a trip to Myrtle Beach, NC. The drivers were always friendly and outgoing. The customer service were helpful with questions regarding itinerary, border crossing, etc. I would definitely recommend Coach Canada to other sport organizations.

Reply from Coach Canada
Great experiences this season
Great experiences this season. Drivers were safe, personable and team players.

Reply from Coach Canada
Steamed in NYC
I have used Coach Canada a number of times for my school trips to NYC, Chicago, Boston, New Orleans etc., and usually have pleasant experiences, but spent our first morning in NYC helping our driver (very nice btw) try to put coolant/water into the engine, which was bone dry due to a leak/radiator problem (engine would not run without it). We eventually swapped out our bus for a Coach USA bus, showed up about an hour late to our 3 hour bus tour of Manhattan, only to discover the new bus had no air conditioning (30 degrees Celsius out). Our driver went back later to get new bus. Better luck next time I guess.

Reply from Coach Canada
Great experience overall
Great experience overall, no challenges, good communication, delivered what was needed

Reply from Coach Canada
The service was so professional
I have dealt with them on numerous…
I have dealt with them on numerous occasions for my groups and never had any rpoblems
great service
The service received from Coach has…
The service received from Coach has been above reproach for the last 12 years. The drivers are experienced in driving in a wide range of weather conditions which is necessary when transporting students to ski locations in our Ontario winters.

Reply from Coach Canada
Very good company to work with
Very good company to work with. Truly recommended

Reply from Coach Canada
Another trip with Coach Canada was…
Another trip with Coach Canada was excellent as usual.
Coach on time, very friendly capable and helpful driver. Sorry, I don,t remember her name but people are asking that we request her again so will have to find her name before our next booking.

Reply from Coach Canada
Always helping with the best rates
Always helping with the best rates.
When we need designated driver the company accommodates with the one that knows the children's' needs and children understand him.
Average
The service is good, but the cost is higher than it should be and availability is limited. Customer service needs improvement when mistakes happen.
really like it
Seniors Outings
I take groups of seniors to various events. Every time I have used Coach Canada the bus drivers have always been very caring and mindful that they have senior citizen passengers. The always are knowledgeable around the area we are scheduled to visit.
Every bus has been clean and fresh. No residents or myself have ever had any complaints!

Reply from Coach Canada
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