Cncest Reviews 

I bought a bike for my son ,
It's bad quality and unsafe for riding I request return and refund but they offer me £24 to keep the product I bought it for £109 ,
Don't buy any from them I reported them as a fraud website and I requested my money back from my bank ,

Update to my previous review:
After I shared my first review with Cncest, Cncest asked me to delete the comment, promising a refund in return. However, they have failed to provide return details which they did only after chasing them once again and still have not organized a courier for the return. Instead, they are now asking me to cover the return costs and to organise the courier myself — despite their website and return policy clearly stating a "60-day free return."
I'm still trying to get them to organize the courier, but they continue to refuse.
DO NOT BUY FROM THIS WEBSITE—extremely untrustworthy customer service and false advertising.

Bought a corner shelf kidney pullout and arrived damaged, asked for a return as product is faulty and only response I got was they will give me £6 off the order even though it cost £130. They stated I couldn’t return the item as it wasn’t good for the planet even though their return policy states different.

DO NOT BUY FROM THIS COMPANY!!!!

Do not buy anything from this company if you live in the UK. This is a Hong Kong company shipping goods from elsewhere. Customer service speaks to you in German. I bought an item to the value of £120 but YODEL lost the parcel. The seller refused to confirm with YODEL that the parcel was lost (even though YODEL was waiting to hear from them to compensate them). The seller did not issue a refund or replacement. I made a mistake ordering from them in the first place, so learn from my mistake.

Please be aware of this company. They are not a legitimate company. I advise not purchasing from here. They send faulty items and ignore any correspondence on return request.

Bought a sink but the drain is made of cheap plastic, very fragile and can't screw it in completely so it stays half way attached...

Their review system in the website is a joke : Apparently it gives automatically 5 stars even though you select a lower score...

I bought the bench lathe and am happy with product. It is exactly as described. Very easy to set up.
I had a couple of queries that were answered very promptly by Molly. ( a very special thank you).
I am happy to recommend cncest to anybody for quality products.

Good service and product i get in very good price

I bought a grain mill from Italy and had a breakdown. I received professional assistance from the company. They sent me the spare parts requested in a short time. I am very happy with the purchase and the assistance received. Absolutely reliable company. Thanks

I have been really impressed by the service that I have received and the quality of the product I bought. I can highly recommend Cncest for their quality products, speed of delivery and after care service. Will definitely buy from them again.

The team at CNCEST was quick to reply, effective and friendly. We had ordered a kitchen sink, which essentially got lost in the post. They helped us re-order another next day, and, helped us to get a refund on the first order. Great communication.

Terrible company to deal with! The folding bike weighs 5 times the weight of a regular mountain bike and arrived with numerous missing parts. Took weeks for anyone to arrange a collection. When a courier finally appeared at my door, I had no prior notice email of this, so neither he or I knew why he had turned up. Finally got an email from someone called 'Molly' who then told me that was the courier for the bike. There is no contact number for customer service, just an email. Now, weeks later I'm still stuck with this enormous parcel and no arrangements for collection. AVOID LIKE THE PLAGUE

Very good service and quick delivery.

I made a mistake and on contact they sorted it out for me, I am very grateful fir there help, and for sending me the part i needed free thanks very much.

The sink isn’t fitted yet, but it looks great. I was after a compact sink with an integrated tap hole and soap dispenser and I found exactly what I wanted at a great price. The communication and customer service was spot on. I don’t often buy sinks… but Cncest will be my first choice in the future.

Very fast response to my problem of parts of my item being damaged in transit. Excellent communication and handling of my issue.
I am delighted with CNCEST and its efficient and courteous employees.

First, quality of product for that price is great.
Simple assembly, quick instalation and after 1 hour
ploter was working. It's quite rigid, except table profiles, which could be stiffer. Quick mod with steel plate under aluminium profiles solved problem.

Second, there were some problems with delivery by DHL, they have lost one package of four. CNCEST crew have sent second base of router without any objections, package has arrived in three days.
Great job, crew.

Communication with CNCEST crew has some lags, but it's normal - 7 hours of time difference.

I was sent a facial steamer which blew two adapters on me so it never worked at all. They did eventually send me a replacement and it did the same thing again. Very disappointing as it wasn’t cheap.

I bought a 3hp - 2 2.kwh pump which wasn't delivered although the sticker said all the correct data. The pump is a normal 1ho pump 750 watts...... Whyyyyyy

Would not recommend anyone. Delays in replies to emails sometimes weeks and months. So the claim is already out of warranty period. Then lame excuses, blackmailing to leave positive feedback if want the issue addressed and then offering silly solutions to fix a problem when you have spent 100´s on a water pump
that did not work after 1 week. If you buy something new, you do not expect to get parts to repair it, you would like the product to be replaced or fixed at their place. But because it is a dropshipping business model, they will never want the product back.