I ordered this foldable mountain bike with dual suspension and mechanical disc breaks. Assembly was straight forward with clear instructions. Excellent quality product and sturdy construction. On the... See more
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Great products i'm satsfied
Folding mountain bike
This bike is perfect for taking it on the train folded up. After, being a folding mountain bike that is not in european market.
The bike arrived in pieces perfectly and DIY easy. After we had a problem with the axis of the wheel and CNCEST answered quickly to have solution.
Really be careful of those people.
Really be careful of those people.
I'm really angry about this transaction.
My product arrived broken and, due to their policy, they didn't want the product back, also if I sent picture of the broken part.
A lot of ridicolous mails claiming a positive feedback, trying to not publish this negative experience.
Highly unreliable.
Whatever they'll say I'll NEVER buy anything from them.
Deception
I bought a tricycle worth 240 euros. It arrived, I assembled it. It turned out that the brakes and the gearbox could not be adjusted, which was confirmed by two specialists. I reported it to the company, who kept sending me only one video so that I could set it up based on that. That was not possible. It is dangerous to drive with it. A compensation of 5 euros was recommended for this. Ridiculous. They have not responded to emails since then.
Super customer service
My delivery was damaged in transit, when I contacted Cncest they were extremely helpful and immediately dispatched another unit which arrived within a few days. I was very impressed with their response to my issue.
Bought kitchen sink and tap black
Bought kitchen sink and tap black , very nice and will order again
worry free parts!
Hello, I am James. I recently purchased a retractable rear bumper Step from CNCEST.COM first-time buyer, for my Ford F-150 PICK-UP, The part arrived in good condition and was of high quality "impressive" I was upgrading my vehicle, and shortly after receiving the retractable step, I decided to go with something else. I contacted the CNCEST Support team, and I told the Support team that I had to make some other changes and needed to return the part unused and undamaged for a full refund, The CNCEST support team was quick to respond and, I will shop here again in the future.
Thanks, CNCEST Support Team an impressive comply with great parts that make satisfied customers.
Kind Regards,
James Brock
ordered 6 in 1 80K RF Ultrasonic…
ordered 6 in 1 80K RF Ultrasonic Massager Anti Cellulite Fat Burner Machine 220V
the machine is faulty. I recieved instructions from this so called "company" with instruction how to open and repair it !!!!!.
then another fault occurred the switch doesn't work.
was offered replacement of switch for me to repair!!!!!
when I express my unhappiness and said I will write a proper review they told me that they will also offer me €25 and new switch ( still for me to change it !!!! ) if I will leave a positive review.
I do have evidence of over 60 mail exchanges between myself and person called Echo to prove it.
now they do not replay anymore leaving me with faulty item so I will need to buy another 😡😡😡😡
this "company" is a joke.
do not buy from them !!!
thiers 60 days refund promise will never happen and most likely you will recieve cheap faulty product.
my lesson costed me €229
don't make same mistake as me !!!
scam !!!!!
I highly recommend this company
I highly recommend this company. Their exceptional responsiveness is evident in their prompt communication. Great customer services and they also demonstrate the utmost professionalism and courtesy.
No customer service
I have already post another review for this company, a good one, after they compensated me 10€ for a missing part of the product I ordered. I indicated that the customer service was great because of that fact.
However, after that, I sent them like 10mails with no solution, regarding the dimensions of the shower set I bought. They tell me my afters is sales service is off because I already used it.
Don't trust them.
Good Company!
Good prices, great prompt customer service, good quality and wide selection of goods. Using my pot as a part of yogurt production
UK-12224
UK-12224
Just don't! Puchase a foldable Tricycle for Adults with Backrest 24Inch 7 Speed - Adult Trike Bike with Basket 120KG Load Height Adjustable Cruiser. This bike is just a piece of crap! I couldn't steer it, took it to my local bike shop, and they laughed at me. So, I called customer service, but they wouldn't let me bring it back even though it wasn't suitable for the job.!!!!
The best company to do business with
The company was the best and have great customer service and was on top to help the clients and will always referral people to this company.
No ability to return fault goods no customer service
Item was faulty. Tried to email no response. Call only number available is Hong Kong
Rubbish company
Refund paid quickly
Ordered a couple of exterior lamps which arrived promptly but were damaged. Contacted Cncest and following their instructions, returned the lamps via courier which I paid for. The postage was repaid to my Paypal account and the cost of the lamps was repaid to my credit card. Dealt with very quickly and politely by Jasmine
Excellent product. Excellent service
The item was delivered very quickly. I bought folding steps to help my arthritic dog get into the car. The design is good. It is light and easy to use. Very impressed with the quality and the prompt delivery
Customer Satisfaction
I ordered a headlight assembly for my 2006 Lexus gs 300& the incorrect assembly was delivered to my home all due to a mistake on behalf of myself.Once I notified Cncest they responded within 24 hrs& a satisfactory resolution was reached
Great purchase
Great purchase
Good customer service I would recommend Cncest as one of the must secure and reliable platform to buy from
Bad product and worse after-sales service
I purchased a screw-type submersible pump, following written advice from CNCEST that it was suitable for use in a horizontal position. It was used regularly during last summer, about 6 months, and then unused during the winter months. On restarting use in the spring, I found it had failed, apparently seized up. I claimed for repair or refund under the 2-year warranty, but they procrastinated, suggesting I pay them an additional €40 (half the price of the original) for them to send me a new one. I refused and they then said to get it repaired locally and they would pay for the repair. This proved difficult as most repairers wanted at least €25 to inspect it (and told me that it was almost certainly unrepairable, in any case). Eventually, one repairer confirmed that it had seized up - probably because it had been used in a horizontal position (which he advised was not an option with this type of pump; so their original advice was incorrect). He said it was not economically repairable. I advised CNCEST of this, several times, but never received any more responses. I planned to issue a denuncio against them, as they appeared to be a Spanish company; but when I investigated, I discovered they were based in Hong Kong, so I had no legal options for redress. My advice - don't buy anything expensive from this company!!
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