Cliphair Reviews 

3,342
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,090 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often noting their natural look and feel, as well as their durability. Many appreciate the exceptional customer service, highlighting the helpfulness, promptness, and professional skill of the support team in resolving issues and assisting with color matching. Reviewers also frequently mention the fast delivery, with many receiving their orders quickly, often the next day. However, some customers experienced issues with their orders, including lost parcels or delays, and a few reported dissatisfaction with the quality of the hair extensions after a short period of use, noting dryness, tangling, or shedding. There were also occasional concerns about the thickness of the ends or the visibility of wefts in certain products, and some found the color matching not always perfect.

What people talk about most

Product

People report positive experiences with product quality, often praising the hair extensions for their natural... See more

Quality

Customers consistently note positive experiences with quality, often praising the hair as thick, soft, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and fast delivery... See more

Customer service

Customers had positive experiences with customer service, often praising the helpfulness and politeness of... See more

Order

Consumers find order experiences to be ambiguous, with many reporting positive interactions such as fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Arrived next day as stated, gorgeous hair extensions, my only negative point is that they would be better if the actual tabs were colour coded to match the hair, I went for a ginger extension which h... See more

Company replied

Rated 5 out of 5 stars

I ordered the curly extension in light brown. I needed help to choose, so I submitted my pictures and this service is very helpful and the customer service agent was very prompt (was the weekend, nev... See more

Company replied

Rated 5 out of 5 stars

I love your products. Customer service exceptional. Problems delivery to Gibraltar they have sorted with professional skill. Used “clip ins” from your site for years. Can honestly say I am an a... See more

Company replied

Rated 5 out of 5 stars

I absolutely love the remy royale hair! Hands down beats many other brands at a fantastic price,not only is the hair great quality but the tabs on the tapes remove really well leaving minimal residue... See more

Company replied


Company details

  1. Hair Extensions Supplier
  2. Beauty Product Supplier

About Cliphair

Written by the company

Cliphair main banner

Founded in 2007, Cliphair is a leading human hair extension supplier based in the UK renowned for its exceptional product quality and customer service. With over 18 years of experience in the hair industry and a diverse range of hair extensions, including clip-ins, tape-ins, and nano rings, Cliphair caters to all hair types and provides luxury hair extensions to customers around the world, as well as essential styling tools, hydrating haircare and accessible hair education for all.

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Shop Clip In Hair Extensions

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Explore the Full Freedom of Cliphair Extensions

Written by the company

Multiple categories, styles and shades
At Cliphair, we pride ourselves on offering one of the most versatile selections of premium human hair extensions on the market. Whether you're looking for discreet tape in extensions or voluminous clip ins, our ranges have many different categories that cater to every hair goal and lifestyle, as well as our AAAAA Grade Remy Royale collection. From everyday transformations to occasion-ready glam, our clip in and permanent hair extensions are designed to blend effortlessly and elevate your look. With a wide array of Remy hair extensions and stunning, vibrant colours – including our best-selling balayage shades, rich brunettes, icy blondes, and vibrant reds – you’re sure to find your perfect match. Unlock the freedom to switch up your style with confidence! Cliphair is your go-to for high quality locks, endless variety, and colour perfection.

Trusted Not to Compromise on Quality

Customer service you can count on!

At Cliphair, we pride ourselves on offering friendly and reliable customer service whenever you need it. Our dedicated team run by hair experts is available to answer any questions, provide advice, and help you find the perfect hair extensions. Not sure which shade is right for you? We offer a free, express colour-matching service to ensure you get the best match for your hair. Simply send us a photo, and our specialists will recommend the most suitable shade – quickly and hassle-free. Whether you need help choosing a product, styling tips, or aftercare advice, we’re always here to assist.

Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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4.0

All reviews

(3,342)

1,036 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality hair and prices with…

Great quality hair and prices with offers and fast shipping. I wouldn’t go anywhere else for hair

5 June 2026
Unprompted review
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Reply from Cliphair

Hi Ruth

We’re delighted to hear you’re so happy with your experience! It’s wonderful that you’re loving the quality, value, and fast shipping. Knowing you wouldn’t go anywhere else for your hair means so much to us.

Thank you for your continued support and kind words!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

Fantastic quality of hair thick from…

Fantastic quality of hair thick from root to tip. Quick delivery

1 June 2026
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Reply from Cliphair

Hi Alicia

We’re thrilled to hear you’re happy with your extensions! It’s wonderful that you’re loving the thick, full quality from root to tip and that your order arrived quickly.

Thank you for your lovely feedback!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

Amazing

I ordered the double weft clip In extensions and they are fab! I’m very impressed with the quality, thickness and how comfortable they are to wear all day. I will deffo order from ClipHair again.

27 February 2026
Unprompted review
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Reply from Cliphair

Hi Rachel

We’re delighted to hear you’re loving your Double Weft Clip-In Extensions! It’s wonderful that you’re impressed with the quality, thickness, and all-day comfort.

Thank you for your lovely feedback, we’re so glad you had a great experience and look forward to welcoming you back again!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

Hair match was spot on

Hair match was spot on!
Great quality hair , all ready for my hen do and wedding !
Really happy with the fullness as I have fine hair,
Loved the added touch of the free shampoo and conditioner samples to maintain the quality of the hair
Thanks guys xx

18 May 2026
Unprompted review
Cliphair logo

Reply from Cliphair

Hey Sammie

We’re thrilled to hear your hair match was spot on! It’s wonderful that you’re happy with the quality and fullness of the hair, especially for your fine hair. We’re also glad you enjoyed the complimentary shampoo and conditioner samples to help keep your extensions looking their best.

Wishing you an amazing hen do and a beautiful wedding day! Thank you for your lovely feedback.

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

I love these hair extension

I love these hair extension, i wear them everyday. They are excellent quality, look natural and they fit in your hair really easily. These are the best i have used and the quality is so much better than other companies i have tried. I struggle growing my hair. I cant reccomend them enough. Delivery quick as well.

1 June 2026
Unprompted review
Cliphair logo

Reply from Cliphair

Hi Ruth

We’re delighted to hear how much you love your extensions! It’s wonderful that they’ve become part of your everyday routine and that you find them easy to wear, natural-looking, and such great quality. Knowing they’ve outperformed other brands you’ve tried means so much to us.

Thank you for your kind recommendation and lovely feedback, we’re also glad the delivery was quick!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

Service fantastic arrived next day hair…

Service fantastic arrived next day hair is amazing feels so nice and looks like it's my own so pleased with my order

18 April 2026
Unprompted review
Cliphair logo

Reply from Cliphair

Hi Dawn

We’re absolutely delighted to hear you’re so pleased with your order! It’s wonderful that the next-day delivery impressed you and that the hair feels so natural and blends seamlessly with your own. Thank you for your lovely feedback and support!

Love,
The Cliphair Team ✂️💜

Rated 1 out of 5 stars

Disappointing tapes

Disappointing tapes
The extension I brought the tapes are the worst quality ones I’ve had yet the amount of hair that falls out of them after being installed if awful honestly really disappointed as handfuls of hair was falling out even with just running my hands through

21 April 2026
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Reply from Cliphair

Hi Eve

Thank you for your review.

We’re sorry to hear that you were disappointed with your tape extensions and experienced concerns regarding shedding after installation.

As we had not received any direct contact from you regarding this issue, our customer service team has now emailed you directly so that we can gather further information and investigate your concerns properly.

All of our extensions are made from 100% Remy human hair and undergo strict quality inspections before dispatch and we have not received any other complaints of this nature so we would welcome the opportunity to review the matter in more detail.

Please check your inbox, including your spam or junk folder, and respond to our email so that we can assist you further and work towards a resolution.

Kind regards,
The Cliphair Team

Rated 5 out of 5 stars
Cliphair logo

Reply from Cliphair

Hi Amanda

We’re so happy to hear that your hair gives you confidence! Knowing your extensions help you look and feel your best means so much to us.

Thank you for your lovely feedback and support.

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

Always great hair extensions nice thick…

Always great hair extensions nice thick and soft last a long time if you take care of them

22 April 2026
Unprompted review
Cliphair logo

Reply from Cliphair

Hi Samantha

We’re so pleased to hear you continue to love your extensions! It’s wonderful that you find them thick, soft, and long-lasting with the right care.

Thank you for your lovely feedback and continued support!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

Great quality hair perfect…

Great quality hair perfect colour,delivered quickly,arrived in great condition in lovley boxes only trouble I had was trying to get my rewards

30 May 2026
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Reply from Cliphair

Hi Debra

We’re so pleased to hear you’re happy with your order! It’s wonderful that the colour, quality, packaging, and delivery all met your expectations.

We’re also sorry you had a bit of trouble with the rewards — if you ever need help with that, our team will be happy to assist. Thank you for your lovely feedback!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

Quality products

Quality hair. Colour selection made easy. Speedy delivery. Would definitely recommend.

27 May 2026
Cliphair logo

Reply from Cliphair

Hi

We’re so pleased to hear you’re happy with your experience! It’s wonderful that you found the colour selection easy and that you’re enjoying the quality and speedy delivery. Thank you for your recommendation — we really appreciate it!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

These clip ins have been the best for…

These clip ins have been the best for sitting flat in my hair. Other well known brands I have bought have been awful for sitting flat. Hair quality is very good! A very good price for the 12" classic clip ins I bought.

27 May 2026
Cliphair logo

Reply from Cliphair

Hi Faye

We’re so pleased to hear you’re happy with your clip-ins! It’s wonderful that they sit flat so comfortably and that you’re finding the quality and price such a great combination. Thank you for sharing your experience and your lovely feedback!

Love,
The Cliphair Team ✂️💜

Rated 3 out of 5 stars

Quality is great but hurts my head

Quality is great, I’ve bought already from you guys but this last one hurts my head, feels so heavy and it’s a 12^ clip hair extensions.

29 May 2026
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Reply from Cliphair

Hi Vanessa

Thank you for your review.

We’re delighted to hear that you have purchased from us before and that you continue to be pleased with the quality of the hair.

We’re sorry to hear, however, that your most recent set feels uncomfortable and heavier than expected. Hair extensions can feel different depending on the weight selected, hair type, placement, and how they are fitted. For some customers, a fuller set can take a little time to adjust to, particularly if they are used to wearing lighter extensions.

As this appears to be related to comfort rather than a product fault, we would recommend contacting our customer service team if you would like advice on fitting, placement, or alternative options that may be more suitable for your hair type and styling needs. Our team will be happy to help.

Kind regards,
The Cliphair Team

Rated 5 out of 5 stars

Fantastic

Fantastic, as always with clip hair and molly as my customer service representative 5star review left

1 June 2026
Unprompted review
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Reply from Cliphair

Hi Claire

We’re so pleased to hear you had another fantastic experience with Cliphair! It’s wonderful that Molly was able to support you and that everything met your expectations.

We really appreciate your 5-star review and continued loyalty thank you for your kind words!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

Perfect colour match, super fast delivery

Ordered extensions from cliphair yesterday on a whim, after spending months looking at different brands and eventually giving up my search after my hairdresser tried to colour match me and said I wouldn’t find anything closer in colour than my old extensions (which were not a good match). I was sceptical about the colour matching from clip hair as looking at the photos online I wasn’t sure that the colour recommended would be close to my own hair colour. However my extensions have just arrived (less than 24 hours after ordering!) and they are absolutely perfect! The hair is so soft and feels like lovely quality. Obviously I can’t comment on longevity as I’ve just received them but the quality, colour match and super fast delivery has exceeded my expectations so far. Glad I took the plunge and ordered!

3 June 2026
Unprompted review
Cliphair logo

Reply from Cliphair

Hey Elaine

We’re so pleased to hear your colour match turned out to be perfect! It’s wonderful that you decided to take the plunge and that the extensions have exceeded your expectations in both quality and speed of delivery.

We’re especially glad our colour matching service was able to find a closer match than you’d previously been advised. Thank you for sharing such detailed feedback, we hope you continue to love your extensions as you wear them!

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

love love love

29 May 2026
Cliphair logo

Reply from Cliphair

Hi Sumeirah

We’re so thrilled to hear that! Thank you for your lovely feedback, we really appreciate it.

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars
Cliphair logo

Reply from Cliphair

Hi Amanda

We’re absolutely thrilled to hear that! It’s wonderful that you were so happy with the fast service and a 20-star rating is incredibly kind of you to say! Thank you so much for your amazing feedback and support.

Love,
The Cliphair Team ✂️💜

Rated 5 out of 5 stars

Lovely extension great colour match…

Lovely extension great colour match great service would definitely recommend

26 May 2026
Cliphair logo

Reply from Cliphair

Hi Sarah

We’re delighted to hear you’re happy with your extensions! It’s wonderful that the colour match, quality, and service all met your expectations.

Thank you so much for your recommendation and kind feedback!

Love,
The Cliphair Team ✂️💜

Rated 2 out of 5 stars

This has to be the worst hair Ive…

This has to be the worst hair Ive brought. It feels like straw and does nothing but keep tangling and shredding just awful. But delivery and package was great. Came in lovely box

25 May 2026
Unprompted review
Cliphair logo

Reply from Cliphair

Hi Joanne

Thank you for your review.

We’re sorry to hear that you were disappointed with the hair, although we are pleased to hear that you were happy with the delivery service and presentation of the product.

As we had not received any direct contact regarding these concerns, our customer service team has now emailed you directly so that we can gather further information and assist you.

We would like to reassure you that all of our extensions are made from 100% Remy human hair and undergo strict quality inspections before dispatch. We take feedback of this nature seriously and would appreciate the opportunity to investigate the issues you have described.

Please check your inbox, including your spam or junk folder, and respond to our email so that we can help you further.

Kind regards,
The Cliphair Team

Rated 5 out of 5 stars

No doubt

No doubt, highly recommended ⭐️⭐️⭐️⭐️⭐️⭐️

28 May 2026
Cliphair logo

Reply from Cliphair

Hi Thayanthy

We’re so pleased to hear your recommendation! Thank you for your lovely feedback and support.

Love,
The Cliphair Team ✂️💜

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