Firstly, ignore the bad reviews, these guys were hacked last year and the negative reviews are directed toward the hacker's and their orders not the original guys! I’ve ordered a bit late for whe... See more
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Company details
Written by the company
Handmade rock climbing gifts and accessories for indoor and outdoor rock climbers.
Contact info
CLIMBERSGIFT, CB17DA, Cambridge, United Kingdom
- team@climbersgift.com
- climbersgift.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Good quality, fun experience
After some problems with Evri the boulder block arrived! Its fantastic quality with a lovely feel to it. Little bit of an enjoyment curve but once you get the hang it can be really fun!
Please make sure you get jt from the Offical site too as their are scammers out there.
Great gift for climbers
Great gift for climbers! Authentic and original product
Great Products from the REAL shop!
I first saw the Boulder Block off a scammer site! It took me some searching before I found ClimbersGift and their products are awesome. Love the quality of the products. My bouldering loving teens love their finger band and strength trainer, and the customer service (shoutout to Ryan!) is excellent. I enquired about something and the service was prompt and generous. Definitely the real deal and make sure you buy from ClimbersGift, not the cheaper copycat ripoffs from other storefronts.
Avoid Climber'sgift
Placed an order with express delay 7th Aug.
Now 18th and not arrived.
Not sure about the link to the SHOP app to track delivery one minute it should goods delivered 2 hrs ago next time log in is shows item being prepared .
Avoid.
I will seek a refund via my credit card.
Scam scam scam
Ordered more than a week, no news about shipment of the item, no answer from customer service. STAY AWAY!
Fake Trust pilot review
I went to website, wanting one of item. Was bit worry if it's legit site. Saw trust pilot 4.5 rating, the I pressed I got redirected back to their website. Came here to check and I see it's barely 2.6.
So haven't used, but rating 1 star for fake info.
Avoid this disgrace of a retailer!
Absolute disgrace of a retailer! Bought the climbing hold mugs. On first use the handle fell off pouring hot tea all over the user! They've now changed the description to say, "Not suitable for hot drinks"!! They're mugs!!!
They said they'd replace them but just sent exactly the same mugs & have since refused to respond to any emails!
AVOID THIS DREADFUL SCAM RETAILER!!!!!!!
Most expensive pair of free socks and…
Most expensive pair of free socks and wrapping paper I've received. Should have just bought them on Etsy and been done with them.
Avoid climbersgift
An update to my review below. I finally received a reply from climbersgift today who confirm the order is in its way. Hopefully then this will prove to be legit.
As with others I have concluded this is a scam. Ordered a block before Xmas, some free socks and wrapping paper were dispatched and the block ‘delayed’. Since then there has been no further updates and no replies to my emails.
Avoid this scamming company
Was really hoping to receive the boulder block but after waiting for a month with no updates and not a single reply to my emails and Instagram messages, I lost all hopes. They even posted new advertisements on Christmas and chose not to reply to my messages. I don’t think any customers deserve such treatment. Also saw other customers having the same issue, so I would safely call this a scam.
Starting to think this is a scam
I preordered a boulder’s block weeks ago knowing it would be a little bit of a wait. However, I did receive an email saying it would take 1 more week to get the gift but since then it has been radio silence. I emailed to ask where the block was but have yet to receive a reply after almost 2 weeks. There is no sign of the climber shot glasses I orders too. Like another review it is starting to feel like a scam.
Poor customer service
Ordered the boulder block gift set more than a week ago and still haven’t been shipped with no updates. No replies from them after emailing them twice and messaging on Instagram. Start to think this is a scam.
Update: I did receive the shipment 2-3 months after my order but customer service is basically non-existent
Key holder
I absolutely love the key holder! It is incredibly cute and is perfect for my place. I always get compliments on how endearing the little cams are. A great unique gift for any climber!
Great customer service
Scored a nice crimp mug and a set of the wired stoppers as kay chains. They look great! Very pleased with the customer service of the sales team.
Fast and precise
I purchased a high quality spacious mug .The product arrived swiftly and precisely as described a Flawless service. Highly recommend
Amazing gift for climbers!
I purchased a mug as a gift from ClimbersGift and I couldn't be happier. The mug arrived on time, in perfect condition, and the quality is outstanding. Any questions or concerns I had were addressed promptly. Highly recommended!
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