We had booked a hotel in Dubai with a non-refundable rate. Due to the current conflict in the Middle East, we were unfortunately unable to travel. Even though our booking did not include free can... See more
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"Find room to explore and get packing! Booking the perfect hotel is just the first step of the journey - the road ahead is all yours. As fellow travellers, we know where you're coming from, no matter where you're going.
Contact info
Denmark
- clicktrip.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Office 773 Unit 6,
Office 773 Unit 6,
100 Lisburn Road, Belfast
Northern Ireland
This is the clicktotrip comp who ripped us off. Still no refund empty promises like no flight tickets. Avoid at all costs. Apologies for previous review of wrong company. I have reviewed the correct company this time even included their address in Belfast if the other company clicktrip would read properly and remove their comments

Reply from Clicktrip
great and prompt customer service
I received quickest service untill I…
I received quickest service untill I had
thanks lot Yuliana Kortez for her great Support
Excellent reactivity of the service and…
Excellent reactivity of the service and helpful attitude.
Would do business again.
Customer service promptly (~4 hr) help me linked my hotel booking in Newport News, VA to my account. Customer service. They also verified the booking with the hotel and provide me with the hotel's confirmation number. I am very satisfied and would be happy to do business with them again.
Very easy website to maneuver
Very easy website to maneuver. When I had to modify my reservation they were very helpful and easy to work with.
Very good price (the best) and very…
Very good price (the best) and very fast and helfull on request.
Great customer service
I needed to contact customer service in relation to a mistake on my booking. The mistake was completly an error made by me. Customer service responded the same day and fixed my error and they were so helpful and accommodating. THANK YOU for such responsive customer service!
Customer success manager Anders…Wildfires in the area
Customer success manager Anders Kaspersen really went above and beyond to make contact with my hotel for me. I needed be updated on current wildfires in the area and road closures. He was able to get all the information I needed within minutes with a call back to me! Thank you again Anders.
Our Click Trip Service Manager
Our Click Trip Service Manager, Aaron Ayden, made my recent experience booking a hotel room a successful and pleasant experience. I was having trouble getting my credit card approved-- after returning to the booking page to make sure my dates were correct-- the website refused to approve my credit card. Knowing my credit was good, I asked Aaron to help me get the card approved so I could book my preferred hotel. Aaron spent a good deal of time with me, made a few calls and within a 1/2 hour my card was approved and my hotel was reserved at a great price!
The line was busy at the first call but…
The line was busy at the first call but when i called back the assistant resolved my problem fast and he was very kind
Overall, great experience
Quick, seamless, hassle-free. Flight got cancelled, had nowhere to go. Used their service to book a hotel at the airport. Booked within minutes and I was in the room
Quick response and booking process
The customer support brilliant
Customer support was very good
Sorted things out quickly and fairly
I was a little worried that the…
I was a little worried that the reservation didn't come through (the low price seemed to good to be true) so i contacted the hotel. They could only see one of two reservations. I wrote Clicktrip an email and got a reply within minutes to give them some time to sort things out. Within 2 hours I got confirmation that both booking were okay with the name of the hotel representative Clicktrip spoke to. Great Service!!
Excellent service
I enjoyed working with this company for my reservation. They were very easy to deal with and helpful on my concerns. Aaron went above and beyond to answer my questions. I would highly recommend.
Excellent Service from Clicktrip
Excellent Service from Clicktrip
I had a fantastic experience with Clicktrip! Their customer service is top-notch, and they went above and beyond to assist me with my booking. From the prompt responses to resolving my issue efficiently, I felt well taken care of throughout the process. The team was professional, friendly, and made sure all my needs were met without any hassle.
I highly recommend Clicktrip for anyone looking for reliable and exceptional service. They truly care about their customers and make sure the entire experience is smooth and stress-free. Will definitely use their services again in the future!
The explanation provided was quick and…
The explanation provided was quick and thorough. Received the new invoice the same day. Super friendly staff very keen to help.
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