Clicktrip Reviews 834

Very diligent and quick response to my room preference request. Courteous customer service representative.

Easy booking online with a good price. Just be aware that it seems to be billed in Euros when checking out.

We had booked a hotel in Dubai with a non-refundable rate. Due to the current conflict in the Middle East, we were unfortunately unable to travel.

Even though our booking did not include free cancellation, the customer support team did everything they could to help us. They were extremely kind, understanding, and supportive throughout the entire process. In the end, they managed to arrange a full refund for us, which we truly appreciate.

We are very grateful for such outstanding customer service. Thank you for your professionalism, kindness, and effort to find a solution for us. It really made a difficult situation much easier.

I had a very positive experience with Clicktrip’s customer support. They were extremely responsive, empathetic, and very helpful in handling my situation. Their quick replies and understanding during a difficult moment made a real difference. Thank you for the excellent service.

I recently used Clicktrip and was thoroughly impressed. Their customer service responded almost immediately. The team was highly professional and provided clear, easy-to-follow instructions. My overall experience was seamless and satisfying. I am very happy with the service and would confidently recommend Clicktrip to anyone looking for a reliable and efficient solution.

Yuliana was amazing to help us switch our destination for a spring break due to sudden unrest in Mexico. Very reliable company. I will strongly recommend it due to competitive prices and extremely friendly and responsive team.

I had a US hotel booking with Clicktrip, made about a month before. It was for a Doubletree Hilton property - a decent mid range hotel. I received a confirmation and voucher, and was told that Clicktrip had confirmed twice with the hotel.

The morning of the stay, Clicktrip emailed to say the hotel had overbooked and had cancelled my stay. They offered a 2* motel and a few euros as compensation. The motel was in no way comparable to the quality of the hotel booked and the euro amount was so small to not make up for it.

I was suspicious so I spoke to the hotel who said they had never confirmed a booking with my name or with click trip. I received in writing confirmation from the hotel that no reservation had been made. They said at the time of booking Clicktrip had made a request but the hotel had denied it immediately.

Clicktrip lied and engaged in fraud by taking my money and confirming to me that I had a hotel booked, when nothing was arranged. They then made up a reason on the day to enable them to substitute a much cheaper, worse property.

I believe this is classic bait and switch - they are hoping that you will accept the cheaper property which will have cost them a lot less.

Do not use Clicktrip - they caused so much stress and expense.

Supper was efficient and reactive

Excelent costumer service

I was frauded, but got my money back by the help of Clicktrip.

Fantastic service. Prompt response - very happy and appreciative.

Click Trip provides quick answers and the service is the best.

wonderful and swift in response. sorted my query

The entire process was really smooth. And the return to my question fast and accurate.
Thank you.

i booked a room that was non-refundable. after payment i realise that the date i picked was wrong and need to change it.
Click Trip team where able to help me.
They could not change the date but worked so hard to secure approval for my refund.
A special thank you to one of the staff who i kept calling to update me on the refund. Laila is her Name

Outstanding service and exceptional customer care!

I would like to sincerely thank the entire Clicktrip team for their truly outstanding service. Despite the booking being non-refundable, they showed remarkable understanding, professionalism, and kindness by securing a free cancellation with a full refund.

Due to a serious family emergency, we had to leave unexpectedly, and the way Clicktrip handled the situation was absolutely exemplary. Clear communication, responsiveness, and genuine empathy throughout the process.

This level of customer service is rare to find. I will definitely book again with Clicktrip and highly recommend them without hesitation.
Thank you once again for your incredible support!

I found the hotel I wanted at the price I wanted on Clicktrip (through Google maps). At first, I was very suspicious because the price of that hotel kept going up the past 2 days then all of a sudden, I find it at a lower price on clicktrip.

So I read Trustpilot reviews which seemed believable. I risked and booked. I emailed the hotel with my reservation info asap and they replied confirming my reservation exactly as offered by clicktrip (room type including buffet breakfast).

I just came back from the stay at this hotel and I am very satisfied. I will happily recommend Clicktrip based on this experience.

One of the best booking websites, offering great flexibility in their dealings and always striving to satisfy customers. They truly deserve all appreciation and thanks

Very quick customer service, appreciate it.