Eileen, the customer service rep. was great. She was thorough, knowledgeable and courteous. A credit to your company. And especially as this conversation took place on a Monday morning, probably t... See more
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ClickBank provides the only comprehensive set of tools and services that empower entrepreneurs and brands to rapidly build, market, and scale their business online through performance marketing and automated back office tools that take care of everything from customer payments to affiliate paychecks. If you made a purchase from ClickBank, it will appears as a charge from CLKBank. You can visit CLKBank.com for order support, or call our 24/7 customer service line at 1-800-390-6035. If you are a seller or an affiliate, you can find a lot of the most common answers to questions in our KnowledgeBase: https://support.clickbank.com or submit a ticket to support@clickbank.com.
Contact info
1444 S. Entertainment Ave., Ste. 410, 83709, Boise, United States
- 800-390-6035
- support@clickbank.com
- clickbank.com
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Valeria was efficient preparing my…
Valeria was efficient preparing my refund.
While holding online for chat, I had already held on the phone about 37 mins.. Instead of the phone counting down the hold time, it continued to go higher and higher by number (in a loop). Both holds (telephone and chat) were excessive. Then, I was expected to give a lot of information in return (excessive, I thought).
Jonathan was helpful in trying to…
Jonathan was helpful in trying to resolve the issue. I won’t know if the issue is resolved until the seller responds..Hopefully it will be.
This is for experience with CLICKBANK.
This is for experience with CLICKBANK.
Not for Memory Wave who would get 0
Quick response
Valerie responded quickly and was able to take care of the return due to a medical problem. Thanks for your help
Eileen's Great Service
Eileen, the customer service rep. was great. She was thorough, knowledgeable and courteous. A credit to your company. And especially as this conversation took place on a Monday morning, probably the most stressful time of the week, followed by Friday afternoons and the last business day of the month.
Please at least give her a gift card for a free really good dinner as a token of my appreciation. Have a great day and week!!
I'm glad to work with you
I'm glad to work with you. Thanks! I'm chat with Elizabeth!
The chat response was quick
The chat response was quick (a little too quick for my typing to respond)
Adrian E. Was able to tell me straight away the procedure of my complaints and that he had sent my concerns to the seller.
My issue was resolved and your customer…
My issue was resolved and your customer service was great!
Have to Wait For Resolution
It is not a matter of liking or disliking. It is simply that i have to wait for the transactions to be refunded. The representative was very friendly and helpful. However, not to disparage the representative that I chatted with, but I have been made promises in the past by other Customer Service agents from other agencies and what they promised never came to fruition. so, the representative's service was good, I just can't provide a complete review until everything has been processed.
I appreciate that ClickBank believed…
I appreciate that ClickBank believed me, wanted me to report the seller, issued the refund to PayPal and was upset that I was scammed. I liked that I got a copy of the CHAT and also that I was able to use the CHAT while also on hold with the bank. I appreciated that Jafet sent me a link to report the seller, and I appreciated that I received an immediate response with a ticket number. I appreciated that they were able to locate my transaction immediately with my PayPal transaction ID. And I appreciate their professional demeanor.
Sergio knew what to do
Sergio was very helpful and created a ticket for my refund. This was alot of work to get my refund. I will be very careful making purchases in the future.
Abraham was very helpful
Abraham was very helpful, and clear in telling me what will come next in returning the Brain Honey.
Peg
Isabel was terrific
Glycolean
I ordered the Glycolean product and then returned the product to the address as instructed on April 16, 2026 using USPS 3-day delivery. As of April 24th, no shipment has been received according to customer service. The representative on the "chat" forum was as helpful as can be, but I still don't have an answer about my refund.
Chat with Angel
the person who i chatted with was very patient and understanding. Angel was very sincere in doing her best to resolve my refund problems. She made the process less stressful.
Luis was very personable and…
Luis was very personable and professional in assisting me in Echozen refund.
It was OK thank you sergio
With Click bank I was put on hold for…
With Click bank I was put on hold for 35 minutes, then opted for a call back, NEVER GOT A CALL BACK. Today I tried again and again the same thing. The finally did the text message thing and only wanted 15 minutes to have contact with Jesus, who he looked up my order but didn’t see a delivery date ( I ordered on the 8th if April with a delivery date of April 22, so I requested a refund, and was told it would take about 48hrs. . He was very helpful and apologetic .
Exemplary Customer Service
Somehow the first representative I spoke with Hannia, got disconnected from our chat. So, I tried again and this time I was connected with Jesus. He was so very helpful and knowledgeable. After I explained the situation to him, he immediately took care of it and got my resolution processed. Exemplary customer service!
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