ClickBank Reviews 

6,438
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 557 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and polite staff for providing exceptional support and making live chat interactions pleasant. People really appreciate how patient, professional, and knowledgeable the agents are when answering questions and resolving issues. However, some customers also noted that the wait time required to connect with an available agent was much longer than expected. A few people experienced frustrating delays, technical glitches, or difficulties when trying to secure a proper refund for their orders. Others mentioned that getting a final resolution required multiple requests and a significant amount of work.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting representatives who are polite,... See more

Customer service

Customers had positive experiences with customer service, frequently praising representatives for being... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising quick replies and short wait... See more

Refund

Consumers find refund to be ambiguous, with some reviewers praising helpful staff who quickly issued money... See more

Product

Customers consistently note ambiguous experiences with product, while some consumers praise helpful staff for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eileen, the customer service rep. was great. She was thorough, knowledgeable and courteous. A credit to your company. And especially as this conversation took place on a Monday morning, probably t... See more

Rated 5 out of 5 stars

Jose made no attempt at excuses in resolving the issue I needed attended. He was able to confirm the receipt of returned product, and issued the requested refund before we closed the Chat. I wish... See more

Rated 5 out of 5 stars

Jose was very patient with a convoluted issue. He helped me as best as he could within the confines of your policies. A support ticket to the seller was submitted with the offer to get back in touch... See more

Rated 5 out of 5 stars

My customer service rep was very helpful and understanding. I hope this is finally a solution for this ongoing issue with getting my product. First I had the wrong product delivered, which I returne... See more


Company details

  1. Electronics & Technology

Written by the company

ClickBank provides the only comprehensive set of tools and services that empower entrepreneurs and brands to rapidly build, market, and scale their business online through performance marketing and automated back office tools that take care of everything from customer payments to affiliate paychecks. If you made a purchase from ClickBank, it will appears as a charge from CLKBank. You can visit CLKBank.com for order support, or call our 24/7 customer service line at 1-800-390-6035. If you are a seller or an affiliate, you can find a lot of the most common answers to questions in our KnowledgeBase: https://support.clickbank.com or submit a ticket to support@clickbank.com.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.5

All reviews

(6,438)

547 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Valeria was efficient preparing my…

Valeria was efficient preparing my refund.
While holding online for chat, I had already held on the phone about 37 mins.. Instead of the phone counting down the hold time, it continued to go higher and higher by number (in a loop). Both holds (telephone and chat) were excessive. Then, I was expected to give a lot of information in return (excessive, I thought).

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick response

Valerie responded quickly and was able to take care of the return due to a medical problem. Thanks for your help

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Eileen's Great Service

Eileen, the customer service rep. was great. She was thorough, knowledgeable and courteous. A credit to your company. And especially as this conversation took place on a Monday morning, probably the most stressful time of the week, followed by Friday afternoons and the last business day of the month.
Please at least give her a gift card for a free really good dinner as a token of my appreciation. Have a great day and week!!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

The chat response was quick

The chat response was quick (a little too quick for my typing to respond)
Adrian E. Was able to tell me straight away the procedure of my complaints and that he had sent my concerns to the seller.

26 April 2026
Unprompted review
Rated 3 out of 5 stars

Have to Wait For Resolution

It is not a matter of liking or disliking. It is simply that i have to wait for the transactions to be refunded. The representative was very friendly and helpful. However, not to disparage the representative that I chatted with, but I have been made promises in the past by other Customer Service agents from other agencies and what they promised never came to fruition. so, the representative's service was good, I just can't provide a complete review until everything has been processed.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

I appreciate that ClickBank believed…

I appreciate that ClickBank believed me, wanted me to report the seller, issued the refund to PayPal and was upset that I was scammed. I liked that I got a copy of the CHAT and also that I was able to use the CHAT while also on hold with the bank. I appreciated that Jafet sent me a link to report the seller, and I appreciated that I received an immediate response with a ticket number. I appreciated that they were able to locate my transaction immediately with my PayPal transaction ID. And I appreciate their professional demeanor.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Sergio knew what to do

Sergio was very helpful and created a ticket for my refund. This was alot of work to get my refund. I will be very careful making purchases in the future.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Glycolean

I ordered the Glycolean product and then returned the product to the address as instructed on April 16, 2026 using USPS 3-day delivery. As of April 24th, no shipment has been received according to customer service. The representative on the "chat" forum was as helpful as can be, but I still don't have an answer about my refund.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Chat with Angel

the person who i chatted with was very patient and understanding. Angel was very sincere in doing her best to resolve my refund problems. She made the process less stressful.

24 April 2026
Unprompted review
Rated 4 out of 5 stars

With Click bank I was put on hold for…

With Click bank I was put on hold for 35 minutes, then opted for a call back, NEVER GOT A CALL BACK. Today I tried again and again the same thing. The finally did the text message thing and only wanted 15 minutes to have contact with Jesus, who he looked up my order but didn’t see a delivery date ( I ordered on the 8th if April with a delivery date of April 22, so I requested a refund, and was told it would take about 48hrs. . He was very helpful and apologetic .

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Exemplary Customer Service

Somehow the first representative I spoke with Hannia, got disconnected from our chat. So, I tried again and this time I was connected with Jesus. He was so very helpful and knowledgeable. After I explained the situation to him, he immediately took care of it and got my resolution processed. Exemplary customer service!

23 April 2026
Unprompted review

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