Eileen, the customer service rep. was great. She was thorough, knowledgeable and courteous. A credit to your company. And especially as this conversation took place on a Monday morning, probably t... See more
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ClickBank provides the only comprehensive set of tools and services that empower entrepreneurs and brands to rapidly build, market, and scale their business online through performance marketing and automated back office tools that take care of everything from customer payments to affiliate paychecks. If you made a purchase from ClickBank, it will appears as a charge from CLKBank. You can visit CLKBank.com for order support, or call our 24/7 customer service line at 1-800-390-6035. If you are a seller or an affiliate, you can find a lot of the most common answers to questions in our KnowledgeBase: https://support.clickbank.com or submit a ticket to support@clickbank.com.
Contact info
1444 S. Entertainment Ave., Ste. 410, 83709, Boise, United States
- 800-390-6035
- support@clickbank.com
- clickbank.com
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Jose was courteous and knowledgeable
I did have a long wait time. 20+ minutes. However, I can understand that when there are people ahead of me. Jose was very courteous and helpful and my end result was what I wanted. I appreciated his help.
Isabel was very helpful and very fast…
Isabel was very helpful and very fast at resolving my issue.
Brisania was very helpful and …
Brisania was very helpful and considerate. Thank you and her for the assistance. I'm assuming my issue has now been passed along for resolution.
I’ve tried to reach Jelly Fit since a…
I’ve tried to reach Jelly Fit since a half hour after order was placed. Phone numbers and chats were “unavailable” with Jelly Fit so I tried to leave a message with Clickbank to cancel. After an hour trying to get help, I have been able to connect with Elaine. Grateful for her help to help me cancel the order. My bank on hold to reverse charges. Hoping to give you a 5 star rate if this can get resolved soon!
Ivis was very nice and cordial.
As iI understand it, he (Ivis) enabled me to receive the order that I have returned. He was very nice and cordial.
Resolved issue efficiently.
Assistance was thorough and concise
Assistance was thorough and concise. Satisfactory solution.
Anthony answered all my questions
Anthony answered all my questions - verified the problem and resolved the issue -
I look forward to receiving my purchase at the correct address
Short time to give me information
Short time to give me information. Anthony gave me the answers without any trouble. Just need to read my email. It was an easy task with the live chat.
Thank you
Clickbank customer service has a lot to…
Clickbank customer service has a lot to be desired. Their association with the misleading Dr. Oz “flash burn” video is a big mistake. I was charged over $400.00 for two 2ounce bottles. Can’t seem to get refund.
refund
Ivan was a great help in returning the product. You can not connect with SugarHarmony to do a return. Thank you again
Quick response with very little wait…
Quick response with very little wait time. Handled my situation efficiently. I was very satisfied.
My customer service rep was very…
My customer service rep was very helpful and understanding. I hope this is finally a solution for this ongoing issue with getting my product.
First I had the wrong product delivered, which I returned to you. Now the package says it was delivered, but it wasn't. The delivery pic does not show a package.
Very quick to get help.
I did not intentionally place an order…
I did not intentionally place an order for a product from this company. When I called I was first told that I could not get a refund, then that I could only get a 35% refund, then a 70% refund. When I refused to accept that, I was told that I had to return the purchased item once I received it and then, once ClickBank received it they would issue a full refund. I was not satisfied with that and proceeded to find the Live Chat. I was connected with Adrian E. who was very helpful and provided me with the solution, as well as the numbers of the opened refund ticket. I am fully expecting that this has been resolved and I appreciate his attention and professionalism in this matter, as opposed to the person I got when I called ClickBank. As I was listening to the presentation for this product, which was LeanPeak, there was written text saying that if someone was unsatisfied with the product, they could get a full refund, even without returning the product. As I had decided not to order the product, I did not think this would be an issue. However, when I received the email telling me that an order had been placed, I immediately contacted ClickBank.
Hopefully Elmer did send me the email…
Hopefully Elmer did send me the email so that l can return the 6 bottles and get my refund. Jesus never did after he told me he would in fabout 5 minutes.
Danna provided a quick remedy to my…
Danna provided a quick remedy to my issue--which was I requested my order be cancelled and a refund issue.
I have been trying to get assistance…
I have been trying to get assistance into accessing my purchases, but there is no accessing when the company itself does not assist you in any way shape or form AI is not human being contact. I wish I could not leave a quarter Star for the all the times I’ve called to find out how I can get in to access my property property. This stands until I get assistance and I will continue to follow one for every access I have allowed and that’s quite a few so I expect a return call on this one. Otherwise you’ll get many more.
Luis was very professional and helpful
Luis was very professional and helpful! Thank you very much!
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