CleySpy Optical Equipment Reviews 7

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lots of excellent optics, Greattt Service

We have over the years purchased both our pairs of Swarovski binoculars, a spotting scope, and other birding equipment from Cleyspy, and the service and helpfulness have always been excellent.
They recently offered to send one pair back to Swarovski under warranty, and rang me on their return in around 8 weeks. They are just like new, thank you Cleyspy and Swarovski. I can thoroughly recommend them for their range of optics, new and secondhand, to suit all pockets, and also their wide range of ancillary equipment, clothing, books, etc. They are close to some of the best birdwatching in the world too!!

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent in everyway

A pilgrimage: I had heard about this shop, and was not disappointed. The service, advice, and help was excellent. Tried, compared, different pairs, with all questions answered. Well worth the trip. Came away with my dream binoculars having saved long and hard for them. Thank you Cley Spy ❤️

16 March 2025
Unprompted review
Rated 5 out of 5 stars

I took my Binoculars back to Cley spy

I took my Binoculars back to Cley spy
They checked that my Binoculars were still in warranty and then offered to send them back to Swarovski and that they could take 8 weeks got an email saying my Binoculars were ready to collect and fixed after 4 weeks! the guy even helped to set them up for my sight and set the strap up never been so comfortable and like a new pair just brilliant many thanks so impressive. If I ever buy any other product I'll definitely buy through Cley spy !

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service , postage and follow up customer service.
Was recommended by a friend who also had a great experience, I ended up getting a used pair of binoculars that I’ve wanted for a long while, (as a birthday gift)great condition as advertised. Top tip, if you are puzzling on the website just phone them up, they are so helpful.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended ⭐⭐⭐⭐⭐

Highly recommended ⭐⭐⭐⭐⭐
Ordered Zeiss binoculars
Almost didn't order as the name 'Cley Spy' always looks like a price comparison site in Google results! I've overlooked them previously for the same reason. My mistake
The website and payment process is a bit 'Web 1.0' but don't let that put you off
Super fast despatch (within 15 minutes of placing an online order)
Ordered Friday pm and delivered Monday am using standard delivery
Thumbs up for using DPD my favourite courier
Great price, great communication & great seller
Thank you 🥇👍

5 February 2024
Unprompted review
Rated 5 out of 5 stars

Binoculars and service brilliant

We have purchased binoculars on several occasions and have found the staff on those occasions to be knowledgeable, friendly and patient. Their help and guidance has been appreciated most most valuable

12 December 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look