Cleverjewelry Reviews 

88
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, most reviewers were let down by their experience overall. Customers frequently complained about very poor product quality, noting that items tarnished quickly, turned skin green, or did not match the advertised description. People also experienced long delivery times coming from overseas, alongside frustrating policies regarding returns and refunds. Some reviewers were very happy with their specific purchases, praising the presentation boxes and helpful support. Some customers also noted that customer service was genuinely helpful and items arrived nicely packaged. Though some customers noted minor quality concerns, they still found the products lovely and appreciated the overall smooth ordering process.

What people talk about most

Product

Reviewers highlight negative aspects of product, pointing out that items look cheap and turn fingers green.... See more

Quality

Clients share negative opinions on quality, consistently highlighting issues with cheap metals and items... See more

Order

Customers had deep dissatisfaction and frustration with their order experiences. Reviewers frequently report... See more

Refund

Customers consistently note negative experiences with refund policies, highlighting significant frustration.... See more

Delivery service

Consumers express deep dissatisfaction regarding the delivery service, frequently reporting excessive wait... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolutely terrible experience. Bought a bracelet for my sisters Christmas present. It never arrived until January. Shipped from China but you need to return to Australia at your own cost if you... See more

Rated 1 out of 5 stars

One star is generous but that's the lowest I can give. Shipped from China despite being Australian company. Appalling quality. Allegedly the ring is sterling silver but weighs virtually nothing and th... See more

Rated 1 out of 5 stars

I purchase 2 Big Sis little Sis bracelets . Tarnished within weeks . Very poor quality and when i wrote to their customers services i was told unable to offer a refund or replacement as i am outside t... See more

Rated 1 out of 5 stars

Nice presentation box, nice sentimental card. Awful quality necklace, dull chain, no sparkles in the stones. Will probably turn your neck green after wearing it. Wish I had read the reviews, very disa... See more


1.4

Bad

TrustScore 1.5 out of 5

88 reviews

5-star
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1-star

No history of asking for reviews

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1.4

All reviews

(88)

75 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible.

Terrible.
Ordered my Daughter a ‘ sterling silver ‘ ring which came and seemed fine.
Although after a week of wearing it, it started to rust.
I got in touch with clever Jewellery and although they took quite a long time to get back in touch with me, they did send me a replacement ring.
Unfortunately within a week, that too had started to rust.
I obviously got back in touch immediately and their response was that they were sorry to hear this had happened, they understood it must be frustrating, but I was outside the 30 day return of the original ring purchased.
Keep in mind, this was one week after I received the second replacement ring.
I replied to that email stating I wanted a refund as obviously the ring was not Sterling silver, and they have not responded since.
My daughter now has two rusty rings and I’m out of pocket.
Wish I would have read these reviews before I bought anything as I will now never buy anything again!

21 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish

Absolutely rubbish. I binned it as soon as it arrived. I brought a necklace for my sister as I loved the words on the card but when it arrived there was no card and the necklace was poor quality and horrible. I would have been embarrassed giving it to my sister. Don’t buy.

8 January 2026
Unprompted review
Rated 4 out of 5 stars

Excellent customer service!

After ordering a sister necklace I decided it wasn’t what I wanted after all. The company were extremely helpful and kind and gave me a full refund. Excellent customer service, thank you.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Cheap and tarnished

I honestly wouldn't have even taken this jewellery free!! Already looked tarnished and grubby.
Have asked to return, so let's see how this goes. Annoyed as usually always check reviews first

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Waited ages for item

Waited ages for item , and then it saids delivered but definitely not been delivered to my address and they dont respond to emails no phone number . Should of read the reviews first gonna contact my bank for fraud

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 3 rings

Ordered 3 rings
Finally got them,but they are so cheap looking and the free ring l recieved went black on finger.
They are certainely a con job and send you lots of emails to make you feel everything is ok.
Then when asking to get a refund no good , opted to get 25% refund, not paid.
Best to advoid this buy.

14 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality cheap looking items

Poor quality cheap looking items. Purchased for a birthday present but honestly I've just shipped them off to the recycling center. I would feel mortified handing it over as a gift. Overpriced - ladies avoid.

17 January 2026
Unprompted review
Rated 1 out of 5 stars

I would give them a zero but not an…

I would give them a zero but not an option. Such a run around. I purchased 2 mother daughter infinity rings which cost me 71.00 and when they finally arrived, late for Xmas, my daughter's finger turned colour after wearing for a couple of days. I contacted the company, upset by this and they tell me they can't come in contact with soap. So you can't wash your hands with your ring on?? They won't refund me, just replace but I have to ship them back for 'examination ' before they will do anything and I suspect that will mean nothing. This product came in nice packaging but is garbage. Don't waste your money. You can find beautiful rings that are sterling silver for less $$$ on Amazon.

16 January 2026
Unprompted review
Rated 1 out of 5 stars

Not Sterling Silver

Not Sterling Silver - feels very light and cheap, like plastic.
Requested a return and refund.
Advised they can do 25% refund or I pay for shipping to Australia - I didnt think they were an Australian Brand - I searched the address and it doesn't come up with their Company name. It seems very suspect to me. It seems like a scam and is a total waste of money!

16 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience. Bought a bracelet for my sisters Christmas present. It never arrived until January. Shipped from China but you need to return to Australia at your own cost if you want to return.

Cheap quality for nearly £30 avoid at all costs.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Cheap and tacky!

Unfortunately, can't give it no stars! The cheapest, nastiest, tacky jewellery from China! Don't waste your money!

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Cheap and tacky - not as described

I bought this as a gift for my sister and I’m extremely disappointed with the quality. Not only did it take ages to arrive, it looks absolutely nothing like the photos on the website.

None of the product is sterling silver – it actually has a tag on it that says stainless steel, which feels misleading given how the item is presented online. The pendant part looks cheap and mass-produced, almost like something you’d find in a Christmas cracker, and not a good one.

Overall, the necklace is poorly made and not at all worth the price, even though I bought it at half price. I won’t be giving this to my sister as a gift.

I would not recommend any products from this company.

30 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible.

Much like every other review, took ages to arrive, terrible quality, turns skin green and useless customer service. Will make sure to do due diligence in future as the jewellery was bought as gifts and I'm now left embarrassed and disappointed that my friends and family were given this piece of rubbish.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Terrible, do not buy

Same as everyone else has said - otdered big sis little sis. No poem card, looked cheap and tacky, one of them was tangled. Have tried to contact for refund, no response. Wished I’d seen the reviews first.

9 December 2025
Unprompted review

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