Clerk.io Reviews 

Really satisfied with Clerk.io recommandations and search products. With our customer manager Charles we are checking datas and talk about what we can do to improve the soution for our customers every 3 months. I recommand !

Easy communication and good developing platform for customers and resellers

A collaboration with Clerk is definitely recommended! We have been working with Clerk's search bar for some time and we are very pleased with it.

Recently also started with e-mail marketing via Clerk. Although it is a challenge for both parties to set everything up properly, Clerk's support is great! The close collaboration with Charles and Matei is fast, good and personal, which I am a huge fan of. Highly recommended!

After being recommended Clerk.io by a colleague in the industry, we were very pleasantly surprised by the power of their tools.

Their Search function delivers results on all keywords customers are searching for on our e-commerce platform. Analytics and instant managing of keywords is awesome to have at your disposal.

Their Recommendation modules can be configured to display products in every conceivable way using their AI-driven logic and further customization of product prioritizing and deprioritizing with their profound Merchandising toolset.

There are opportunities for developers who want to influence design and functionality, to go very deep with customization, as we have done. We are now using Clerk.io to display all products on our website.

Communication with the Clerk.io team has also been very professional and always accessible to us with quick response. Add to this fun and free e-commerce related seminars plus stellar and transparent documentation on the technical side of things.

We will now proceed to use their tools for Email and Audience, which we hope can assist us in these areas.

Thank you, Clerk.io, for an amazing team, from managers to support, and we hope for a long partnership that brings us a bright, successful future in e-commerce.

Had clerk installed on our website for six months now and was satisfied with it.

I kept delaying my onboarding call but now I wish that I had known what I now know, the onboarding call with Charles was an eye opener and will be having more calls with him in the future as his knowledge and suggestions he has made are already impacting the way we use clerk.

Would Recommend Charles to anyone who is looking to improve their search.

Responsive and fast service - I'm very pleased with the outcome of a change request today and more generally I've always had an excellent level of support from the Clerk.io team.

The Clerk software is really amazing. It helps my clients to more easily find what they are looking for.

Everyone on the Clerk team is professional and helpful. Working with Charles has made my experience so much better. He is so patient and kind. I really feel like he wants to assist whenever he can.

Thanks Charles!

For a while, I had been searching for a product that could generate more revenue for the customers I had on my shop. I also had some issues with the search module on my shop not generating the right search results that customers were actually looking for. I encountered many problems with this, as well as with figuring out how to display to customers the products that best match what they have in their cart, relationships, what others have bought, and what we recommend, and so on. Since I started using the Clerk.io, I have generated an 18.3% increase in revenue per customer. It's quite remarkable when you consider that many customers are trying to save and not spend as much.

The customer service team at Clerk.io are excellent! Their responsiveness and willingness to assist have been truly impressive. Any questions or concerns I had were met with detailed explanations and prompt solutions, showcasing a deep understanding of their product and a genuine commitment to customer success. Kristina, Theo, and Matei demonstrated that what sets Clerk.io apart is not just the availability of customer service, but the quality of the support provided. The team is not only knowledgeable but also proactive in offering insights and suggestions to optimise the use of their platform. It's evident that they genuinely care about their customers' success and are invested in helping them make the most out of Clerk.io.

Matei Hagiescu is the best for the support.
Very helpfull and the platform is good.
Very very good

Clerk is a great tool for increasing conversion and drive additional sales for your online shop. Our customer success manager Vivien has helped us get smarter on how we can deliver value to our customers, helping us to achieve above average results on Clerk.

We had reached out to our Success Manager Edward for support and were thrilled with his response. Edward went above and beyond to help us, which we greatly appreciate. Thanks again!

The first months went well with the subscription of total €277,- per month. Since July 2023 went it up to almost €800,- per month because recommendations up and search up increased that month. The price is not reasonable anymore. Just to beware before you guys want to work with clerk.io. You see the nice data about what you are selling, however, clerk.io didn't increase my revenue according to my webshop before I was using clerki.io. Some data tools in the platform don't give you the whole truth about your revenue performance. This is not doing business as win to win situations as the price increased the price with 144%

We have been using Clerk for a little while now, and we are more than happy with the results.

Recently, we ran into a technical issue, and I contacted support. I was helped by Alexander, who went up and over to find the according solution. I am really satisfied with his service!

I've been using Clerk.io for over 2 years now and I've been very impressed with the results with. I've seen a significant increase in my conversion rate and average order value. My new account manager Christian is an amazing consultant and always ready to help.

We are happy with Clerk and our contact person is great to show us opportunities to use the full potential of Clerk elements in web and in e-mails. It means a lot for us to have the same (local speaking) contact person to guide us and improve the performance!

A great tool for ensuring relevant content for your emails. It is really easy to get started, both in terms of integrations and getting familiar with the different features. Also, we are pleased with the Clerk team's smooth and customer-oriented service.

We work everyday with Clerk.io team and we are happy with their support

the most helpful app to customize and personalize your content