Cleopatra's Natural Reviews 122

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the product's effectiveness, noting significant whitening results and a pleasant user experience. People appreciate that the product is natural, pain-free, and does not cause sensitivity, unlike other whitening methods. Reviewers often highlight the product's quality, describing it as odorless and tasteless, and many plan to reorder due to their positive outcomes. However, some customers experienced issues with delivery, reporting that products did not arrive or were significantly delayed, leading to frustration and difficulties with refunds. Additionally, a few people found the product to be messy to use, particularly with electric toothbrushes, and some did not observe any whitening effects.

What people talk about most

Product

Customers consistently note positive experiences with product, with many reviewers stating that the product... See more

Quality

Clients share positive opinions on quality, with many reviewers reporting excellent whitening results and... See more

User experience

Consumers generally find the user experience to be positive, with many reporting excellent results and... See more

Order

Users describe ambiguous interactions with order, with many expressing satisfaction and intent to reorder due... See more

Delivery service

People report ambiguous experiences with delivery service, with many reviewers praising fast delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My hobby is researching different plants and while studying Salvadora persica I came across this product. I already knew S. Persica was great for dental care, but I had no idea it could be extracted i... See more

Company replied

Rated 5 out of 5 stars

This stuff genuinely works. I wanted my teeth whitened for my son's wedding but the whitening process I paid £100's for from the dentist left me in agony. I posted on a local FB group if anyone had al... See more

Rated 5 out of 5 stars

I ordered two whitening powders and 5 siwak sticks. I had tried siwak sticks before so I knew what to expect, but I'm totally surprised (in a positive way) by the powder. Honestly, I didn't expect it... See more

Company replied

Rated 5 out of 5 stars

I'd like to praise the customer service because after reading the reviews I changed my mind and instead of ordering two packs, I ordered only one as others commented that one jar is more than enough.... See more


Company details

  1. Cosmetic Dentist

Written by the company

Cleopatra’s Natural teeth whitening powder. Safe and innovative ingredients to maintain oral hygiene.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

122 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Highly recommend

Highly recommend! The product is as described and has an effect on whitening teeth. I didn't experience any negative changes after using it.. Besides whitening, my breath is fresher after brushing with the powder. The powder is black and odorless, and there's a lot of product in one pot.

30 March 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi Amelie,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Laura

Rated 5 out of 5 stars

Bought the bundle pack, powder+siwak+toothbrush

The powder really whitens teeth by a few shades (I'm only on the 3rd day of use and already see changes), the toothbrush is just a regular one and maybe a bit overpriced for a regular brush. I didn't even know siwak existed and I'm glad I tried it. Its a very interesting combination for oral hygiene. I recommend it !!

15 March 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi Gabriella,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Laura

Rated 1 out of 5 stars

Disappointed

This is my original review, but keep reading:

I bought this from the company. I don't know how people say they got the hang of it. Black powder all over the sink, even under my nails. What a mess. I will never know if it works because I'm not using it anymore. I regret buying it.

After the company reaching out to me, I got this response, which explains all of the positive reviews:

Thank you for your feedback - we’re here to help!

Just like with any other product in the world, some people love it, and others don’t. On our webshop, it's clearly stated that the product is a black powder. And we truly agree with you – it can be a bit tricky to handle at first, as it's prone to spilling and can leave black marks in the sink.

The product should be used by applying regular toothpaste to your toothbrush (always a manual one, never electric due to the vibrations), and then dipping that toothbrush with toothpaste into the powder. The powder should stick to the toothpaste, which should prevent it from scattering around. However, we completely understand if you expected a different type of product or application, so our team is willing to offer a full refund in exchange for removing the review.

We absolutely respect freedom of speech, but we believe that a negative Trustpilot rating is quite harmful to our business and gives potential customers the wrong impression about our product - even though we make a real effort to resolve every issue and ensure customer satisfaction on an individual level.

Yes, the product is a bit messier, but that raw, natural form is exactly what makes it special. It’s 100% natural, and the only downside is that it requires a bit more careful handling.

We’d like to know if you would be open to removing the review in exchange for a full refund? The choice is entirely yours, and we hope you can also understand our position as sellers – all product details are clearly and transparently stated on our website and visible to customers before purchase.

Please let us know your decision.

30 March 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hello Penelope,

We don’t see anything problematic in our response. Customer satisfaction is extremely important to us, and we reached out to you immediately after your review to try and resolve the situation and make sure you're satisfied, even though you weren’t happy with our product.

You gave a one-star rating because you used an electric toothbrush and the powder scattered, even though it’s clearly recommended to use the product with a manual toothbrush. So essentially, you're leaving a negative review without properly trying the product or using it as instructed — and now you’re also criticizing the fact that we contacted you and made a genuine effort to help.

On top of that, you're discrediting the Trustpilot platform itself by claiming the reviews are not authentic.

With all due respect — lucky is the company you choose to skip.

Kind regards,
Laura

Rated 5 out of 5 stars

Love this stuff!

OMG I love this stuff. My teeth whitened up at least by four shades. It just took all of the tea and coffee stains off and made a huge difference. There was no sensitivity at all, no bad taste. You didn’t even know you were using it except for the dark color. I have recommended it to all of my family and friends. You will not be disappointed.

9 March 2025
Unprompted review
Rated 5 out of 5 stars

I overheard two ladies talking about…

I overheard two ladies talking about this product on public transport,which led me to order it from their webshop. The delivery was free. I used it according to the instructions,and the results are excellent ! The product needs to be handled carefully as it's in powder form,and it's definitely better to use a regular toothbrush instead of an electric one. The box contains enough product for the whole family. Highly recommend!

11 March 2025
Unprompted review
Rated 5 out of 5 stars

I bought the product based on a…

I bought the product based on a recommendation and I'm thrilled with results. I used it for 10 days twice a daay and after that I continued using once a day. I noticed the first results after the second or third use. At first the product is a bit tryckt to use beacuse it's a powder, but you get used to it quickly. I didn't notice any side effects, which is why I'm writing this review. I previously used Crest strips that also whitened my teeth, but made my teeth hypersensitive. That's not the case with this product and that's why i I'm giving it 5 stars. The costumer service was OK. They respond to questions very quickly. The powder is tasteless and odorless which i liked beacuse i hate unnecessary aromas. I consider myself to be a very tough and demanding customer but this time i have no complaints.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

It works

Fast delivery, fast results. I have used various products over the years including professional whitening by my dentist and these are the best results I’ve had. Recommend 100%

15 February 2025
Unprompted review
Rated 5 out of 5 stars

I recommend this product

I purchased it through their webshop. The package didn't arrive for a while, so I contacted them and they responded by explaining that courier services were overwhelmed due to the holidays. They sent me a 15% discount code for my next purchase, which was very kind of them... Shortly after, the package arrived, very well packed... I followed the instructions while using it and afterward I used their siwak stick. I wasn't particularly fond of the taste of the siwak, but that's just my personal impression. It's a natural plant, so it's not the company's fault... The powder really works. I think I used it for about two weeks. At first, I didn't notice much of a difference, but I believe that after about 7 days of use, the results became noticeable. Now I use it a few times a month... I'm glad I ordered their powder.

12 January 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive impact on teeth whitening, the product has antiseptic and antibacterial effect for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.

Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Annie

Rated 5 out of 5 stars

I've probably tried 3 or 4 teeth…

I've probably tried 3 or 4 teeth whitening products so far,, including strips and LED lights but with no significant results.. With the cleopatra natural product results are visible after a few days of use. Even thouh I haven't used it every day, just when I remember, (maybe 3-4 times a week) the results are very noticeable. A bonus is that I don't feel any sensitivity after using it. I recommend this product.

10 January 2025
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

Hi,

Thank you for giving our brand the opportunity and trust. Unlike many products with a similar purpose, our product is based on natural ingredients, such as Salvadora Persica, a plant that the World Health Organization recognizes for its positive impact on oral hygiene.

In addition to its positive effect on teeth whitening, the product has antiseptic and antibacterial properties for the oral cavity. We emphasize that the product is manufactured in controlled conditions in compliance with the strictest regulations for the production of such products.
Thank you so much for sharing your experience with Cleopatra's Natural Brand.

All the best,
Annie

Rated 5 out of 5 stars

I don't usually write reviews but I had…

I don't usually write reviews but I had to this time...Bought this product a couple of weeks ago and followed the instructions. The difference in how white my teeth are before and after using it is huge!! Yesterday, at New Year's party, several of my friends commented on how much whiter my teeth looked. This made me want to share my experience (positive) and I'm sure you'll get more orders because they said they're going to buy it too :)

1 January 2025
Unprompted review
Rated 5 out of 5 stars

The product is as described and…

The product is as described and difference after use is visible. Its a bit tricky to use with electric toothbrush because the powder gets all over, so I had to buy a regular toothbrush as well, but wthat wasn't big deal for me. I'm glad I ordered it

27 December 2024
Unprompted review
Rated 1 out of 5 stars

Made my gums black

Made my gums black - despite rinsing as much as I could after brushing, there was still visible black where my gums met my teeth, under the gum line, so had to stop using.

Delivery took over 3 weeks. Spelling mistakes on the website. I wish I hadn’t bought this, I don’t trust where it’s come from.

19 December 2024
Unprompted review
Cleopatra's Natural logo

Reply from Cleopatra's Natural

This happens when you order our product through Amazon. As emphasized on our webshop, counterfeit products have recently appeared on Amazon, eBay, Walmart, and similar platforms, and we have immediately warned customers at the beginning of our webshop that they should buy the product EXCLUSIVELY from our webshop because we do not sell on other platforms due to high fees and unprofitability, as the production cost of the product is relatively high, and we also offer free shipping to customers. Therefore, we are not responsible if you order a counterfeit product from Amazon at three times the lower price than what is listed on our webshop. Unfortunately, Amazon and similar platforms are not concerned with the fact that people are receiving counterfeits because their interest is in selling anything on their platform to earn profits, which is yet another reason why we boycott Amazon. Spelling mistakes are common and frequent among Chinese sellers on Amazon, and of course, you will be surprised if the product arrives from China. Therefore, if you receive our product from a sender in China, we recommend that you do not use it! Order exclusively through our webshop cleopatrasnatural.com.

Rated 5 out of 5 stars

I have no idea how it works

I have no idea how it works, but impressive formulation. I bought it at a local pharmacy, and my only regret is not taking before and after photos of my teeth. Definitely recommend...

4 November 2024
Rated 4 out of 5 stars

I have a natural yellow colored teeth

I have a natural yellow colored teeth. I started to have them professionally whitened but they said it would make them more sensitive. So when I saw this natural way to whiten, I thought I’d give it a try. I know they won’t be pearly white but really helps fight the coffee stains. Glad I found this product.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

I bought the product at a local…

I bought the product at a local pharmacy and I have nothing but praise! ....at first, it was a bit tricky to use since it’s a black powder, but you quickly get the hang of it.... I used the product as instructed, every day for two weeks, and then continued using it about 3 or 4 times a week, depending on when I remember. The results are phenomenal, it’s a shame I can’t upload a before and after picture here... The jar contains a lot of powder, which I really like. Delivery was within 5 days if I remember correctly. Highly recommend!

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Better than whitening strips

I like how this product doesn't seem to increase my dental sensitivity at all, doesn't have nasty chemicals, comes with a decent supply that will last a good bit of time, and most of all- because its mode of application is brushing not the application of strips- it hits a lot of areas in your smile that whitening strips will miss. You can really hit all the nooks and crannies of your smile with the brushing application- while I've found that whitening strips not only induce an unpleasant bleach-y taste to the mouth- but they also miss the cracks and crevices that often have the most yellowing.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

LOVE my teeth!!!

What else is there to say other than this product is absolutely 100% as advertised. I love the results. My teeth are brighter, and feel cleaner, and healthier. I will continue to use Cleopatra’s Natural at least twice a week to keep my brighter, whiter smile. I am a coffee drinker, and have dealt with the resulting stains for years, but they're gone!!! Great product.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Easy to use, fast results & safe

Easy to use, fast results and safe for breastfeeding mothers! No need to leave the house or stick annoying strips on teeth. My partner was skeptical but is now using the product after seeing my results. Shipping and customer service has been wonderful. Can’t speak highly enough and wish I had purchased 2 powders instead of just 1!

16 May 2024
Unprompted review
Rated 5 out of 5 stars

effective product and great customer service

i'm not one to typically write reviews, unless it is deserved. This product is absolutely incredible and worth every penny! I purchased the product a little skeptical, however, wanted to give it a try, and we have been very amazed and pleased with the results. It has definitely whitened my teeth, so much that now my family would like me to order another container because they are seeing the results so quickly with me. I give this product a five out of five and is better than any other whitening product out there that we have used. We have used many and nothing comes close to how effective this product is!! Give it a try as you will not be disappointed!! Great customer service as well!

2 April 2024
Unprompted review
Rated 5 out of 5 stars

I rarely write reviews, BUT

I rarely write reviews but I am very happy with this product. I usually use white strips but I heard this product worked and wanted to try it. It is very easy. You put some toothpaste on your brush and dip it in the product and brush 2-3 minutes. There’s no taste or aftertaste. It’s safe on the enamel as well. My teeth started out pretty white and I didn’t think they could get whiter, but they did. I would HIGHLY recommend you trying this product. And customer service has been amazing answering any questions I had.

28 February 2024
Unprompted review

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