ClearOne Advantage, LLC Reviews 

10,950
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 923 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally patient, knowledgeable, and thorough when carefully explaining the details of the debt program. Consumers note that highly supportive consultants provide clear guidance, successfully helping to relieve financial anxiety and making all interactions comfortable from the very beginning to the end. People also appreciate the professional approach that makes navigating a complex financial situation much easier and less overwhelming. However, some people mentioned difficulties regarding payments and coordination with creditors. Reviewers experienced unexpected delays, concerns about account settlements, and challenges with monthly deductions.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their deep knowledge, patience, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are... See more

User experience

Consumers find user experience to be positive, highlighting how helpful, patient, and knowledgeable the staff... See more

Service

Users describe positive interactions with service staff, often highlighting helpful and knowledgeable... See more

Payment

Customers had mixed experiences with payment, as some reviewers expressed frustration regarding unexpected... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Leuel is him!! He's that dude!!! I'll be honest, I wasnt very hopeful before speaking to him. I've spoken to other companies and the results weren't great. But my man literally works miracles!! ClearO... See more

Company replied

Rated 5 out of 5 stars

Jordan S. was very helpful, patient and thorough as well as very transparent about the program & how it works. Although it was tough for me to make this financial decision, after reviewing my options,... See more

Company replied

Rated 5 out of 5 stars

Alex was phenomenal in trust and information, never pushy. Great guy. Answered all of my questions. I’ll definitely sleep better at night. Very honest. If you can choose agents, you’ll be best served... See more

Company replied

Rated 5 out of 5 stars

Hi, I would like to take this time to thank ClearOne Advantage for hiring the BEST consultant to help me in my need of crisis. Elijah Farley, what an exceptional, resourceful, and with complete integ... See more

Company replied


Company details

  1. Debt Relief Service
  2. also in
  3. Financial Consultant
  4. Non-Bank Financial Service

About ClearOne Advantage, LLC

Written by the company

ClearOne Advantage Logo

Feel Free from Debt and in Control

ClearOne Advantage is a leader in the debt-relief industry. Since 2008, we've helped thousands of clients resolve large credit card bills and other unsecured debts – all without upfront fees or the need for personal bankruptcy.

At ClearOne, we work with you to create a custom, confidential debt relief plan you can afford. Our certified debt specialists negotiate lower final payment amounts with creditors, so you can pay back a reasonable portion of your bills — at a level we know they will accept.

Debt resolution — sometimes called debt settlement or debt consolidation — isn't for everyone, but those who stick with the program typically pay off their enrolled debts within three to four years. Our plans' lower monthly payment often leaves clients with more cash on hand to spend as needed.

Our Guarantee

Our Clients Are #1 Priority

Our Clients Are #1 Priority
With ClearOne Advantage, you don’t pay us any fees until we arrange a settlement and save you money.

Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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4.8

All reviews

(10,950)

888 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Answered all my questions and did not…

Answered all my questions and did not rush the process

3 September 2026
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

Clear communication can make the whole process easier, and we’re glad that came through in your experience. Respect and care are a big part of creating a supportive, nonjudgmental experience for every client. If we can help you further, please contact our Customer Loyalty Group at (888) 768-4767.

Rated 5 out of 5 stars

Anthony Persley made my experience…

Anthony Persley made my experience smooth and easy. After going through the process I felt the weight lift off my shoulders. I no longer have to deal with creditors and can now catch up on my normal household bills. Thank you ClearOne! I can now see the end of the tunnel and I’ll be there sooner rather than later

C.Ellsworth

3 September 2026
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Reply from ClearOne Advantage, LLC

Anthony will appreciate the mention. It means a lot to ClearOne Advantage that our team helped make the process feel lighter and more manageable. Nothing means more to ClearOne Advantage than knowing clients are satisfied with their journey. If we can help you in any way, please contact our Customer Loyalty Group at (888) 768-4767.

Rated 5 out of 5 stars

Good communication

Good communication and clear explanation of process

3 September 2026
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Reply from ClearOne Advantage, LLC

Clear communication makes a big difference, and we’re glad that came through in your experience. Transparency throughout the program is something we take seriously. If we can help you in any way, please contact our Customer Loyalty Group at (888) 768-4767.

Rated 5 out of 5 stars

I think this may be the best customer…

I think this may be the best customer support I’ve ever received

2 September 2026
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Reply from ClearOne Advantage, LLC

Support like that is exactly what we want every client to experience. Feeling supported from start to finish matters to us, and kindness and respect are a big part of how we work with every client. If we can help you in any way, please contact our Customer Loyalty Group at (888) 768-4767.

Rated 5 out of 5 stars

My Rep Chicano Thomas was superb

My Rep Chicano Thomas was superb! I can’t remember the last time I’ve had someone assist me that was clear, knowledgeable and pleasant to work with. She was very patient, understanding and supportive. I’d recommend her to any and everyone I know that needs help! I absolutely love her!

2 September 2026
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Reply from ClearOne Advantage, LLC

Chicano will appreciate the mention. Clear explanations matter, and transparency throughout the program is something we take seriously. If we can help you in any way, please contact our Customer Loyalty Group at (888) 768-4767.

Rated 5 out of 5 stars

My conversation with Amanda Austin was good experience

My experience with Amanda Austin helped me understand what I needed to know. I appreciate her helping me sign up to get a debt paid off.

2 September 2026
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Reply from ClearOne Advantage, LLC

Amanda will appreciate the mention. Helping clients understand each step is a big part of how we work, and it's good to know that came through in your experience. If we can help you in any way, please contact our Customer Loyalty Group at (888) 768-4767.

Rated 5 out of 5 stars

David was very clear and respectful

David was very clear and respectful. Great customer service.

2 September 2026
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Reply from ClearOne Advantage, LLC

David will appreciate the mention. Respect and care are a big part of creating a supportive, nonjudgmental experience for every client. If we can help you in any way, please contact our Customer Loyalty Group at (888) 768-4767.

Rated 5 out of 5 stars

Lani Willis

Yes, I had the pleasure of speaking with Lani Willis--who was very informative and professional in handling my financial issues. He is able to explain details in a way that it is easy to understand. Lani is a Great asset to your company

27 August 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

Lani will appreciate the mention. Clear explanations matter, and transparency throughout the program is something we take seriously. Respect and care are a big part of creating a supportive, nonjudgmental experience for every client. If we can help you in any way, please contact our Customer Loyalty Group at (888) 768-4767.

Rated 1 out of 5 stars

It was okay at first but…

It was okay at first but most people here don't speak clear English and are really hard to understand most of the time. They lie and don't help after a few months. They set up a payment I canceled and reset for next month but charged the original date anyway and said call your bank nothing me can do. Wtf do you mean?! You but my bank in the negative! I have the text to prove it was moved dates. Lazy and unprofessional. Customer service is never any help and of course if you try to reach somebody above them then they'll just have to call you back because they're just so busy with other people and they just can't pick up the phone. We'll see if I get a call back.

27 August 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback. We’re sorry your experience wasn’t what you expected. We welcome the opportunity to connect and assist you. If you have not yet had a chance to respond, to Trust Pilot with additional information to help us locate your account, please feel free to contact our Customer Loyalty Group at experiencematters@clearoneadvantage.com. We are here to help and look forward to working toward a resolution.

Rated 5 out of 5 stars

Great Customer Service

Justin is very knowledgeable, and helpful. He took his time and walked me through the program. He's definitely an asset, a true gem. I'm looking forward to becoming debt free.

23 August 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We are thrilled to hear about your positive experience! We are so excited that you chose us to assist you in your journey to becoming debt-free.

Rated 5 out of 5 stars

Leuel Kebede was knowledgeable and…

Leuel Kebede was knowledgeable and professional and it seemed that he was truly interested in helping me! Wonderful experience!

22 August 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We're so glad to hear about your positive experience! It's wonderful to know that our team member was able to provide such helpful and professional assistance.

Rated 1 out of 5 stars

They lied from the moment we agreed on…

They lied from the moment we agreed on terms. Before I even agreed to let them step in on my behalf, I specifically outlined the only six accounts I would allow them to touch that were in active collections. I patently told the person on that phone call that I would only agree to have them address those six accounts and those six accounts alone and that they were to not contact any closed or written off accounts in no uncertain terms. What did they do in the course of the six weeks of my payments they reopened old accounts. They negotiated settlement for things I told them I never wanted included and then tried to present me a contract that was double the amount of the terms that I agreed to and the amount that I agreed to. Not only did I report them for fraud with my bank, but I am now making it my personal mission to go scorched earth on them on every website I can find. I am a widow trying to rectify my losses financially from losing my husband 2 1/half years ago, trying to do the right thing, and these people are out here, taking advantage of people that they are supposed to be helping. Thank you for digging my grave even deeper. My advice to anyone out there listening is to not give these people one cent of your money and one bit of your information. I will be involving my attorney.

21 August 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Ms. Woody. We’re sorry your experience wasn’t what you expected. A member of our management team has reached out to you via email and would welcome the opportunity to connect and assist you. If you have not yet had a chance to respond, please feel free to reply to that message or contact our Customer Loyalty Group at experiencematters@clearoneadvantage.com. We are here to help and look forward to working toward a resolution.

Rated 5 out of 5 stars

Masoud Naemat was very helpful and…

Masoud Naemat was very helpful and understanding for what I needed to resolve my issues.

21 August 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

Masoud will appreciate the mention. Taking time to make the process feel supported matters to our team, and kindness and respect are a big part of how we work with every client. If we can help you in any way, please contact our Customer Loyalty Group at (888) 768-4767.

Rated 2 out of 5 stars

Experiences are true.

I reading different experiences but same problem. I’ve been with them for 3 weeks and keep receiving 3 to 4 phone calls verifying everything on my account. I feel contractually obligated to talk with these callers. I asked to speak with a supervisor but was on hold for 30 minutes. They have not taken any money yet although, I’m reading these complaints and now I’m worried. The process signing up was outstanding. After, calls are getting annoying. I am going to start writing names down and start calling them out. Be aware of this company. I’ll keep everyone posted.

20 August 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We appreciate your feedback, Vincent. We’re sorry your onboarding experience wasn’t what you expected. A member of our management team has reached out for additional information to help us locate your account in an effort to connect and assist you. If you would like to discuss this further or need additional assistance, please feel free to contact our Customer Loyalty Group email us at experiencematters@clearoneadvantage.com. We are here to help and look forward to resolving this with you.

Rated 1 out of 5 stars

Worst company ever

Worst company ever. I started this process on May 13. It is now August 19. None of my creditors have been getting paid, with one saying ClearOne Advantage hasn't even reached out. I went to look at all my credit card accounts and none of them have been settled. But I'm paying ClearOne Advantage twice a month since May 13. I have done debt consolidation before and it has never taken this long. I don't believe anything ClearOne advantage has to say. I'm going to let everyone I know to STAY AWAY FROM CLEARONE ADVANTAGE.

19 August 2026
Unprompted review
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Reply from ClearOne Advantage, LLC

We appreciate your feedback, Ms. Tikka. We’re sorry your experience wasn’t what you expected. A member of our management team has reached out to you via email and would welcome the opportunity to connect and assist you. If you have not yet had a chance to respond, please feel free to reply to that message or contact our Customer Loyalty Group at experiencematters@clearoneadvantage.com. We are here to help and look forward to working toward a resolution.

Rated 1 out of 5 stars

This company

This company: scam artists. Can not close my account. Signed up for the service, they called every 2 hours to " complete a 'welcome call', they had sent the video to watch...I sleep days and am on call for my job. Was told by Isaiah to "put my phone on DND." Harassment- I have spoken to 2 people about canceling my account. I am receiving daily emails from Christopher Candaliza that I still need to speak with someone. I put a fraud notice in with my bank- incase this company attempts to pull money from my account. Would give them a - 5 star review is was able to.

10 August 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

We’re sorry your experience wasn’t what you expected Vickie. Thank you for taking the time to share your experience. We sincerely apologize for the frustration caused by the frequency and timing of the communications you received. We understand that working overnight and remaining on call requires a different communication schedule, and we recognize how disruptive calls during your normal sleeping hours can be. A member of our management team has reached out to you via email, to confirm your request. Feel free to respond directly should you require additional assistance or contact our Customer Loyalty Group at experiencematters@clearoneadvantage.com. We are here to help

Rated 5 out of 5 stars

Alex Kruske was so helpful in setting…

Alex Kruske was so helpful in setting everything up for me to pay off my debts. I feel relieved already to know this debt of mine will be paid off and with an easy payment plan. I recommend him and Clear One Advantage!

16 August 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

Alex will appreciate the mention. Making the setup process easier to navigate matters a lot to our team. Providing a respectful and empathetic experience is at the heart of what we do, and it means a lot to know you’d recommend the team to others. If we can help you in any way, please contact our Customer Loyalty Group at (888) 768-4767.

Rated 5 out of 5 stars

My first time experience signing up…

My first time experience signing up with ClearOne Advantage for my husband and I have been the best that I've ever encountered! Literally!
Ms Suchey Torres-Vega walked me through the whole process of how the program works, nicely and precisely.
She was very friendly, yet professional and understanding about our finances. She also empathized with me, based on our financial hardship. She was able to approve us for the program and my husband and I are ready to get our debt taken care of ASAP!
Thank you Ms.Torres-Vega and
ClearOne Advantage!!

15 August 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

Ms. Torres-Vega will appreciate the mention. Clear explanations from the start can make the process much easier to navigate, and setting realistic expectations is something we take seriously. If we can help you in any way, please contact our Customer Loyalty Group at (888) 768-4767.

Rated 5 out of 5 stars

Huge helper

Huge helper, clear explanations, and also good understanding

14 August 2026
Unprompted review
ClearOne Advantage, LLC logo

Reply from ClearOne Advantage, LLC

Clear explanations can make a big difference when the process feels complex, and we’re glad the conversation came through clearly. Helping clients understand each step is central to what ClearOne Advantage does. Nothing means more to us than knowing clients feel good about their journey with us. If we can help you in any way, please contact our Customer Loyalty Group at (888) 768-4767.

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