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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting specific teams or individuals for their exceptional work. Many people are delighted with the service provided, noting the thoroughness and high quality of the cleaning, with ovens and bathrooms often described as looking like new. However, some customers were dissatisfied with the quality of the cleaning, mentioning issues like missed spots, dirty cabinets, or incomplete tasks. A few other people also felt that the booking process could be problematic, with cleaners not showing up or arriving at unexpected times. There were also isolated reports of property being affected during cleaning, such as a broken oven or scratched surfaces.

What people talk about most

Service

Reviewers highlight positive aspects of service. Many customers praise the efficiency and professionalism of... See more

Staff

Consumers generally express satisfaction with the staff, frequently highlighting their professionalism,... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers were delighted with the results, highlighting... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the results, stating... See more

Booking process

People report ambiguous experiences with the booking process. Many customers found the booking process easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very clean and no delay Used modern equipment, very impressed. Might be a good idea to ask clients to move their car beforehand to avoid the small flecks of soot that invariably fly out the top of... See more

Company replied

Rated 4 out of 5 stars

Sid did an amazing job and my oven looks like new. However, he did have yo reschedule from Wed to Fri, which I completely understand these things happen, but he was also 20 minutes late this mornin... See more

Company replied

Rated 4 out of 5 stars

Very good, though make sure you’re clear about what you want done. Petro and Modan were clearly experienced, so much so that I felt I didn’t need to spell things out. But a couple of small things were... See more

Company replied

Rated 5 out of 5 stars

We got some cleaning done in an apartment on 2 bathrooms and oven/Extractor fan. The toilets had been left in very bad state by tenants but this wasn't a problem for Vitaliy Yundin who came to do the... See more


Company details

  1. Cleaning Service
  2. Commercial Cleaning Service

Written by the company

CleanBee is a family owned, Irish cleaning company with nationwide coverage. Our cleaning services are UNIQUE because our specialisation is DEEP CLEANING. By our standards, it is very difficult for an outside body to replicate what we provide. Our standard of deep cleaning is (1.) Time Efficient, (2). Cost Effective, (3). A High-Quality Result. (Further can be found in our ‘Mission’). Since our quality of service is what the universal ideology for all deep cleaning companies should be, bar the few, many fail to meet. To meet all the fields that require such a high-quality service we’ve grown into a ‘One Company for All’. This means we cover areas of Domestic households & Commercial fields – (After-Renovation, School, Restaurant, Office, Hotels). Our Contracting cleaning integrated with our Deep cleaning, allows the deep clean results to be extended much further past their expiry.


Contact info

4.1

Great

TrustScore 4 out of 5

536 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 59% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not great this time

Late arrival , no contact whatsoever from them
Not a great job overall
Very disappointed as I have used them before
And was quite happy with them

20 November 2025
Unprompted review
CleanBee logo

Reply from CleanBee

We’re very sorry for the late arrival and lack of communication. This is not the standard we aim for, and we appreciate your feedback. We’ll review what went wrong to improve for the future.

Rated 5 out of 5 stars

Used for oven clean only

Used for oven clean only.
3rd oven clean company I’ve used - these guys are the best, very professional, quick, left everything spotless - highly recommend

8 December 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your feedback! We’re thrilled your oven looks spotless and that you found our service professional and quick. We really appreciate your recommendation.

Rated 5 out of 5 stars

Well done

It's not often I write a review but I thought the service provided was really good. Prompt follow up and arrival and everything done as requested (sofa and carpet clean). Well done!

12 January 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your feedback! We’re glad you were happy with the prompt service and that your sofa and carpets are clean. We appreciate you taking the time to write a review.

Rated 5 out of 5 stars

Team Roman in Cork is excellent

Team Roman in Cork is excellent, makes a great job of carpets, house is spotless. Due a baby in 2 weeks so I really appreciated this help. Thank you!

4 December 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your feedback! We’re so glad Team Roman in Cork could help and that your home is spotless. Wishing you all the best with your new arrival!

Rated 5 out of 5 stars

5 star job!

Olegas and his team did a spring clean on our kitchen, bathrooms, floors, appliances and cleaned the upholstery on our furniture. What an amazing and outstanding job! Our home is gleaming and beautiful. We were overjoyed at the finished job. Thank you, Alex!

28 November 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your wonderful review! We’re thrilled Olegas and his team made your home gleaming and beautiful. So glad you’re happy with the results!

Rated 5 out of 5 stars

Very impressed…

I hired Cleanbee to clean my double oven hob cooker hood microwave and fridge based on very good reviews I had read on Trustpilot. Dima Team did not disappoint. Very impressed with the end result.

26 November 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your feedback! We’re so glad Dima and his team impressed you and that your kitchen appliances look fantastic.

Rated 3 out of 5 stars

They are very good,need focas on kitchen and bathroom

They are very good; they arrived before their scheduled time and are doing an amazing job. They cleaned everything, including carpets, sofas, and windows. The problem in the kitchen is that they focused on the oven, fridge, and window, but the cabinets are still dirty and need to be cleaned. And in the bathroom, they did not clean the sides well. After all, they did a very good job in all other areas of the house, but the kitchen and bathroom need more cleaning and focus.

25 November 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your feedback! We’re glad the team did a great job overall and appreciate your notes about the kitchen cabinets and bathroom. We’ll make sure to focus on these areas next time.

Rated 1 out of 5 stars

Terrible Experience from start to finish

I booked this company to clean an oven, and it turned into a complete disaster. The appliance was working perfectly beforehand, but after they finished, the oven kept tripping the power every time it was turned on. It’s a built-in unit that was only purchased a few years ago, and now it’s unusable.

We contacted the company straight away and sent over photos and details of what happened. Instead of helping, they immediately brushed it off and refused to accept that their work caused the issue. The lack of accountability and the dismissive attitude was honestly shocking.

I very rarely leave negative reviews, but people need to be aware. I would strongly advise avoiding this company — the risk simply isn’t worth it.

5 November 2025
Unprompted review
Rated 1 out of 5 stars

Absolute Cowboys Do Not Use!

This crowd broke my pensioner parents oven and won’t take responsibility for it. My mother saved her pension for months to have her oven cleaned in time for Christmas. The oven is built in and was only purchased a couple of years ago. When she turned it on after these chancers “cleaned” it the oven kept tripping because whoever cleaned it completely damaged it. We provided photographs to the company and they have point blank refused to take any responsibility for it. Completely unprofessional and unacceptable.

5 November 2025
Unprompted review
Rated 1 out of 5 stars

Very unprofessional

Very unprofessional. Inexperienced young man with no English. Ruined a new duvet with bleach. Didn't know how to clean or understand what was required. Company response deplorable.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

The service was excellent

The service was excellent. Efficient, hard working staff. The cleaning was excellent and I couldn't recommend Lukas S more highly. I feel that the work done was great value too. Professional, friendly staff. I will be calling for them again. I recommend Lukas S 100%.

18 November 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your feedback! We’re thrilled Lukas S and his team impressed you with their professionalism and hard work. We look forward to helping you again!

Rated 1 out of 5 stars

This used to be a good company with…

This used to be a good company with very reliable service and contractors and good customer service. In recent times, it has gone downhill, and unfortunately, I wouldn't recommend it. They think absolutely nothing of cancelling and rescheduling a job twice in a row, will not call you if this happens, but will use email, and will do this without so much as an apology. If you have a busy schedule, you will not thrive with such a haphazard approach.

18 November 2025
Unprompted review
CleanBee logo

Reply from CleanBee

We’re very sorry to hear about your recent experience and for the cancellations and lack of communication. This is not the standard we aim for, and we appreciate your feedback. We will review our processes to prevent this from happening in the future.

Rated 5 out of 5 stars

Bathroom deepclean and silicone replacement

The cleaners arrived on time and did a very thorough job deep cleaning our two bathrooms.

They also replaced silicone behind the sinks, which now looks clean and new again.

I would recommend these cleaners highly.

12 November 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your feedback! We’re glad the team thoroughly cleaned your bathrooms and replaced the silicone to make everything look like new. We appreciate your recommendation.

Rated 5 out of 5 stars

Best money I ever spent

Best money I ever spent. I had my oven, hob & extractor cleaned today. It's all like a brand new again. Cleanbee arrived on time, got the job done & cleaned up after. Great service. No hesitation in recommending them to anyone.

13 November 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your review! We’re thrilled your oven, hob, and extractor look like new and that you were happy with our service. We really appreciate your recommendation.

Rated 5 out of 5 stars

Very happy with the work carried out

Very happy with the work carried out. Turned out cleaner than we thought. The man who did the work was very professional and also very pleasant which made the experience even better.
Gerry.

13 November 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your review, Gerry! We’re so glad you’re happy with the results and that our cleaner made the experience even better.

Rated 1 out of 5 stars

Cleanbee a disaster visit


A DISASTER OF A SERVICE / VISIT FOR US IN OUR DUNGARVAN HOME IN COUNTY WATERFORD

OUR EXPERIENCE WITH CLEANBEE ON THEIR THIRD VISIT TO OUR HOME DID NOT GO WELL
FOR US . PRODUCTS AND SERVICE WERE NOT UP TO THEIR REGULAR STANDARD

Natasha’s team were booked to carpet clean our house and clean kitchen single oven
Confirmation time was 9.30am September 23 ( email came at 7.15am on the day confirming time
No show and I rang at 10am to be told they had a big job on in Bausch and Lombe Waterford and I could basically wait until 12 noon or reschedule.
As both my husband and I had moved all 3 of the bedroom furniture and put the dog in kennels it was not convenient for us to change our booking on the day and why should we , after all the booking was made by us weeks earlier.

No show until 12 noon by 1 cleaner , nice lady but she had no equipment or products so Oven cleaner spray that you can buy in Dunnes Stores and other department stores was used which has toxic fumes

2pm Natasha arrived and starts on the carpets with a small vax machine and a BOLD washing machine container to wash them with , I was informed that this was their product in a “ Bold “ container ?
When the team left the oven was very clean as were the carpets BUT the carpets were very wet and we slept in that environment that night with windows and heating on .

We tried phoning and emailing for about 10 days and eventually we were told in writing by Eve , The office manager that the products used were their non toxic products and not what my husband and I witnessed .
This was my third visit with Cleanbee and my last.
What got me was basically was the attitude that I was telling lies as far as they were concerned ( but those words were not used )

22 September 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your feedback. We are very sorry for the delays and issues on the day of your booking. This is not the standard we aim for, and we will review what happened with Natasha’s team to make sure it doesn’t happen again. We truly regret that this visit didn’t meet your expectations.

Rated 4 out of 5 stars

Very clean and no delay

Very clean and no delay
Used modern equipment, very impressed.
Might be a good idea to ask clients to move their car beforehand to avoid the small flecks of soot that invariably fly out the top of the flue during the cleaning process.
Will definitely use Cleanbee again.

24 October 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your feedback! We’re very sorry about the car and will be more careful in the future. Glad you were happy with the service overall!

Rated 5 out of 5 stars

The best money that I've ever spent!! ent

The best money that I've ever spent. Clean Bee was very helpful when I called initially, built a personal bundle for my needs, was in within 4 days and done the most amazing job cleaning everything asked. The interiors of cabniets were Spotless and carpet deep clean brought an old stained carpet back to life. Couldn't advise these people more!

21 October 2025
Unprompted review
CleanBee logo

Reply from CleanBee

Thank you for your amazing review! We’re thrilled we could create the perfect bundle for you and bring your home back to life. So glad you’re happy with everything!

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