The express ordering is great, but I was on hold for 30 minutes waiting for someone to speak with me regarding my back order that sucks, and never spoke with anyone. 4/28/26 Thank you the update, it’... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Classic industries has the parts for classic cars and shipment is within 1 day of ordering parts. Parts are packaged so they do not get damaged, and if they do, it's due to rough handling by shipping... See more
Company replied
One of the top things for me is that the shipping is calculated up front when you order. A lot of places have you place the order and then email you with shipping. Good prices, fast shipping, easy to... See more
Company replied
Outstanding support, respectful, knowledgeable and caring about your project folks! Great price, keep you totally up on what and where your order is and it’s packaged and shipped with care, fast! The... See more
Company replied
Company details
About Classic Industries
Written by the company
At Classic Industries, we are dedicated to providing top-tier restoration and performance parts for a wide range of classic cars and trucks. Our extensive inventory caters to enthusiasts and professionals alike, offering the highest quality components for iconic American muscle cars and trucks, including Camaros, Firebirds, Mustangs, C10s, Blazers, Chargers, Challengers, Barracudas, Novas, Impalas, F100s, F150s, Buick Regals, Bel Airs, Corvettes, and many more.
With a passion for excellence and a commitment to customer satisfaction, Classic Industries is your go-to source for the parts you need to restore and customize your classic ride. From authentic restoration parts to performance and restyling upgrades, our products are sure to be what you need to get the job done right.
Our knowledgeable team of experts is always ready to assist you in finding the right parts for your project, ensuring the best possible results. Whether you're bringing a beloved classic back to life or upgrading your muscle car to new heights of performance, Classic Industries is here to help bring your vision to reality.
With a passion for excellence and a commitment to customer satisfaction, Classic Industries is your go-to source for the parts you need to restore and customize your classic ride. From authentic restoration parts to performance and restyling upgrades, our products are sure to be what you need to get the job done right.
Our knowledgeable team of experts is always ready to assist you in finding the right parts for your project, ensuring the best possible results. Whether you're bringing a beloved classic back to life or upgrading your muscle car to new heights of performance, Classic Industries is here to help bring your vision to reality.
Contact info
Gothard Street 18460, 92648, Huntington Beach, United States
- classicindustries.com
4.3
Excellent
47K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Acceptable shipping times
Acceptable shipping times, good quality products, vast parts selection and good website. Orders are handle promptly and notifications are timely and accurate.
8 April 2026
Reply from Classic Industries
Hello John,
We appreciate you sharing your feedback! We're happy to hear that you find our shipping times acceptable, our products of good quality, our parts selection vast, and our website helpful. We're also glad our order processing and notifications meet your expectations.
Sincerely,
Robert Simpson
Customer Care Specialist
Customer service was horrible
Customer service was horrible, numerous times I tried calling in to check status cuz i was left wondering when my order was going to ship, and never got thru even after waiting on hold for over 20 minutes! Ultimately delivered but 2 weeks later than when I was estimated upon ordering.
8 April 2026
Reply from Classic Industries
Hello Matthew,
Thank you for your feedback. We regret that you experienced difficulty reaching our customer service team and checking your order status. We appreciate you bringing this to our attention and will review our call response procedures. From reviewing our system notes, I see that your order was delivered on Tuesday, April 14, 2026 at 4:09 pm.
We appreciate your business and hope to earn your business in the future.
Sincerely,
Robert Simpson
Customer Care Specialist
Box busted, part bent
Came with part of the fender broken through box and bent. If I was building a show car I would be furious. I'm building a driver so I'm annoyed.
9 April 2026
Reply from Classic Industries
Hello Dan,
Thank you for your feedback. We're very sorry that the part was damaged in shipment. In the future, here's what you can do to resolve this unfortunate possibility:
"Check the contents of your shipment with the person delivering the order, and contact Classic Industries' Customer Service immediately. Should any damage occur, immediately notify Classic Industries' customer service department, so that all steps necessary will be taken to ensure a prompt replacement of any damaged goods. Accurate instructions will be given on damaged goods replacement."
"Classic Industries is not responsible, if no notification is given, within 2 working days of receipt of goods (excluding Sundays and holidays)."
We appreciate your business and hope we can earn your business in the future. If there's anything else we can help you with, please don't hesitate to contact us directly. You can reach us at reviews@classicindustries.com or 800-854-1280 during regular business hours.
Sincerely,
Robert Simpson
Customer Care Specialist
Reply from Classic Industries
Hello DJ,
We're happy to hear that you received the right product with fast shipping. We appreciate your positive feedback and thank you!
Sincerely,
Robert Simpson
Customer Care Specialist
Reply from Classic Industries
Hello William,
We appreciate you taking the time to share your positive experience with us; we're delighted you think our products are great!
Sincerely,
Robert Simpson
Customer Care Specialist
New parts old car
Product details were e z to follow and correct. Worked and fit properly when installed.
8 April 2026
Reply from Classic Industries
Hello Bruce,
We're happy to hear that the product details were easy to follow and correct, and that the product worked and fit properly upon installation. Thank you for your positive feedback!
Sincerely,
Robert Simpson
Customer Care Specialist
Great parts that fit perfectly and they…
Great parts that fit perfectly and they came quick. I love the build list option on the website so I can systematically work through all that needs to be done on my project.
9 April 2026
Reply from Classic Industries
Hello Aron,
We're happy to hear that the parts fit perfectly and arrived quickly! We're also glad you find the build list option on our website helpful for your project. Thanks for your positive feedback!
Sincerely,
Robert Simpson
Customer Care Specialist
Chevy engine wiring harness.
Needed an engine harness for an older Chevy truck. The harness was available and was an exact replacement for the original. Had all the proper ends.
8 April 2026
Reply from Classic Industries
Hello John,
We're happy to hear that the engine harness was an exact replacement for your older Chevy truck! We appreciate your positive feedback and are glad it had all the proper ends. Thanks!
Sincerely,
Robert Simpson
Customer Care Specialist
Customer service
Customer service. Even though some parts are not correct for my specific vehicle, there is still customer service.
9 April 2026
Reply from Classic Industries
Hello Jacqueline,
We appreciate your feedback. We're glad to know that you experienced our customer service. We regret that some parts were incorrect for your vehicle.
Sincerely,
Robert Simpson
Customer Care Specialist
Reply from Classic Industries
Hello Mike,
We appreciate your positive feedback! We're so glad you were satisfied with our great customer service and reasonable pricing. Thank you!
Sincerely,
Robert Simpson
Customer Care Specialist
I RECEIVED THE PARTS IN GOOD TIME AND…
I RECEIVED THE PARTS IN GOOD TIME AND PROPERLY PACKAGED. THE PRICE COULD BE BETTER THOUGH
8 April 2026
Reply from Classic Industries
Hello Christine,
We're happy to hear that you received your parts promptly and well-packaged. We appreciate your feedback regarding the price, and we'll consider it. Thanks!
Sincerely,
Robert Simpson
Customer Care Specialist
You had all the parts I needed in…
You had all the parts I needed in stock,and the price was good.
8 April 2026
Reply from Classic Industries
Hello Manny,
We're happy to hear that you found the parts you needed at a good price. Thank you for your positive feedback; we appreciate it very much!
Sincerely,
Robert Simpson
Customer Care Specialist
Reply from Classic Industries
Hello Jason,
We appreciate your feedback and are happy to hear that we're doing a good job. Thank you for your business!
Sincerely,
Robert Simpson
Customer Care Specialist
Wrong part first time then damaged part…
Wrong part first time then damaged part second time going on 3 week still haven't got another good part.
8 April 2026
Reply from Classic Industries
Hello Gabe,
We regret that you received an incorrect part initially and then a damaged one. We're taking steps to resolve this issue. From reviewing our system notes, I see that we talked to you yesterday, 5/6/26, and conveyed that we're contacting the vendor to get a replacement to you. Thank you for your feedback and for your business.
Sincerely,
Robert Simpson
Customer Care Specialist
Reply from Classic Industries
Hello Randy,
We appreciate your feedback and are pleased that the items you purchased are of great quality. Thank you for your business!
Sincerely,
Robert Simpson
Customer Care Specialist
Good communications on Backordered…
Good communications on Backordered parts and the quality of what has been shipped,
8 April 2026
Reply from Classic Industries
Hello Joe,
We appreciate your positive feedback! We're happy to hear our communications regarding backordered parts were helpful, and you're satisfied with the quality of your order.
Sincerely,
Robert Simpson
Customer Care Specialist
Been dealing with you all since 1990…
Been dealing with you all since 1990 still great service
28 October 2025
Reply from Classic Industries
Hello Jim,
We appreciate your continued loyalty since 1990! It means a lot to us that you've consistently received great service. Thank you for your feedback.
Sincerely,
Robert Simpson
Customer Care Specialist
Great service and delivery.
8 April 2026
Reply from Classic Industries
Hello Raymond,
We appreciate your positive feedback! We are so happy to hear that you were satisfied with our service and delivery. Thanks for sharing!
Sincerely,
Robert Simpson
Customer Care Specialist
They have the parts and good prices but…
They have the parts and good prices but customer service is awful sales reps are not welcoming at all.
7 April 2026
Reply from Classic Industries
Hello Fritz,
We appreciate your feedback and are glad our prices and parts selection met your needs. We're sorry our sales reps did not provide a welcoming experience, and we'll address this.
Sincerely,
Robert Simpson
Customer Care Specialist
Reply from Classic Industries
Hello Alfred,
Thank you for your feedback and for your business. We're very pleased that you like the part that you recently purchased.
Sincerely,
Robert Simpson
Customer Care Specialist
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.