Classic Industries Reviews 46,565

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 4,088 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that parts fit perfectly and are often exact replacements for original components. Many appreciate the extensive selection of parts available, especially for classic and rare vehicles. The delivery service is frequently highlighted as timely and efficient, with many people noting quick shipping and well-packaged items that arrive in good condition. However, some customers experienced issues with orders, including long hold times when trying to resolve back-ordered items and delays in receiving parts. A few people also felt that some prices were excessively high for certain items. There were also occasional reports of defective parts, incorrect color matching, or damaged items upon delivery.

What people talk about most

Product

People report positive experiences with product, often praising the good selection, competitive pricing, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers appreciating the good quality products,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease and speed of... See more

Price

Users describe ambiguous interactions with price. While many customers appreciate the great selection, good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The express ordering is great, but I was on hold for 30 minutes waiting for someone to speak with me regarding my back order that sucks, and never spoke with anyone. 4/28/26 Thank you the update, it’... See more

Company replied

Rated 5 out of 5 stars

Classic industries has the parts for classic cars and shipment is within 1 day of ordering parts. Parts are packaged so they do not get damaged, and if they do, it's due to rough handling by shipping... See more

Company replied

Rated 5 out of 5 stars

One of the top things for me is that the shipping is calculated up front when you order. A lot of places have you place the order and then email you with shipping. Good prices, fast shipping, easy to... See more

Company replied

Rated 5 out of 5 stars

Outstanding support, respectful, knowledgeable and caring about your project folks! Great price, keep you totally up on what and where your order is and it’s packaged and shipped with care, fast! The... See more

Company replied


Company details

  1. Auto Parts Store

About Classic Industries

Written by the company

At Classic Industries, we are dedicated to providing top-tier restoration and performance parts for a wide range of classic cars and trucks. Our extensive inventory caters to enthusiasts and professionals alike, offering the highest quality components for iconic American muscle cars and trucks, including Camaros, Firebirds, Mustangs, C10s, Blazers, Chargers, Challengers, Barracudas, Novas, Impalas, F100s, F150s, Buick Regals, Bel Airs, Corvettes, and many more.

With a passion for excellence and a commitment to customer satisfaction, Classic Industries is your go-to source for the parts you need to restore and customize your classic ride. From authentic restoration parts to performance and restyling upgrades, our products are sure to be what you need to get the job done right.

Our knowledgeable team of experts is always ready to assist you in finding the right parts for your project, ensuring the best possible results. Whether you're bringing a beloved classic back to life or upgrading your muscle car to new heights of performance, Classic Industries is here to help bring your vision to reality.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

47K reviews

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Rated 5 out of 5 stars

Good stuff

Fast shipping, quality product, fit properly

14 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Roy,

We appreciate your positive feedback! We're so glad you are happy with the fast shipping, quality product, and proper fit you experienced. Thank you!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Large inventory in stock, Fast shipping

One of the top things for me is that the shipping is calculated up front when you order. A lot of places have you place the order and then email you with shipping.
Good prices, fast shipping, easy to use website for on line shopping with accurate descriptions.

13 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Tim,

We're happy to hear that you had a positive experience! We appreciate that you found our website easy to use, with accurate descriptions, good prices, and fast shipping. It's great to know that you value upfront shipping cost calculations. Thanks for your feedback.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Very pleased customer

As usual Classic Industries came through on the seat upholstery for my 72 Duster. It took a few weeks to get because it was out of stock but it was worth the wait. The seat upholstery fit perfectly and the quality was excellent. Thank you so much!!

14 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Gerald,

We're happy to hear that the seat upholstery for your 72 Duster met your expectations! We appreciate your patience regarding the wait time and are glad the quality and fit were excellent. Thank you for your positive feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

I like the quality of the parts…

I like the quality of the parts available. It took a while due to the number of customers in the showroom, but that high number of customers comes back to showing how well the customers like the product.

12 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Marcos,

We appreciate you noting the quality of our parts. We're happy to hear that you like them. We regret the wait time, but we appreciate your understanding that a busy showroom reflects customer satisfaction with our products. Thanks for your feedback. FYI, we do also provide a phone in will call service for future purchases. Information about will call is found on our website.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Ordering on line is the only way to buy…

Ordering on line is the only way to buy from Classic.waiting for customer service at their showroom is terrible

14 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Dan,

We appreciate you taking the time to share your experience. We're happy to hear that you find our online ordering convenient. FYI, we do also provide a phone in will call service for future purchases. Information about will call is found on our website. We regret the wait time, but we hope you understand that a busy showroom reflects customer satisfaction with our products.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

parts

good parts in good time

13 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Jim,

We're happy to hear that you received good parts quickly. Thank you for your positive feedback; we appreciate it.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Like the quality parts and fast…

Like the quality parts and fast service.Great tech line as well.

13 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Anthony,

We appreciate your positive feedback! We're so glad you were happy with the quality parts, fast service, and helpful tech line. Thank you!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 3 out of 5 stars

Call and check on estimated dates for backorder parts

Not happy in regards to out of stock items.2 items I ordered were actually out of stock for over 1 year.One of the items are the 70-81 z28 trim ring set.They had them listed as "arriving soon".That timeline does not warrant soon.I could have been looking elsewhere for the parts.

13 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Lawrence,

We're sorry about the delay you experienced with a backorder. Although we do our best to prevent this, sometimes our suppliers take longer than expected to fill our orders. We apologize for any inconvenience the delay caused you.

We appreciate your business and hope we can earn your business in the future. If there's anything else we can help you with, please don't hesitate to contact us directly. You can reach us at reviews@classicindustries.com or 800-854-1280 during regular business hours.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Fits perfectly, looks great.

All arrived as ordered👍👍 looks great

8 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Chris,

We're so happy everything arrived as expected and looks great! We appreciate you taking the time to leave us feedback; it means a lot to us.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Highly recommend Classic Industries

Classic Industries is my favorite supplier for restoring or building vehicles. Whether it’s a ‘53 F100, ‘71 Nova or my current project ‘81 K5 Blazer. Easy ordering, hard to find parts, fast delivery, I have little down time on my projects thanks to Classic Industries.

13 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Harper,

We're happy to hear that you find us a great resource for your vehicle projects! It's great to know our easy ordering, unique parts selection, and fast delivery help minimize downtime. It sounds as though you have three great projects ongoing. Thanks for your positive feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

69 SS the best

Been using you for decades thanks!

13 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Walter,

We appreciate your long-standing support! It means a lot to us that you've been with us for so long. Thank you!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Orders

I have received the part I have order in a timely manner.

10 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Bart,

We appreciate you sharing your feedback and are so happy to hear that you received your order in a timely manner.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

They had a version of the product that…

They had a version of the product that all of the other retailers for square body parts did not carry that I needed.

13 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Skipper,

We're happy to hear that we had the specific part you needed when other retailers didn't. Thank you for sharing your positive experience with us!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Great

Found a hard to find part for my 82 trans am. They shipping was fast and the price was fair.

9 April 2026
Classic Industries logo

Reply from Classic Industries

Hello David,

Thank you for your feedback. We think you may have us confused with another company. This is Classic Industries. We sell American muscle car parts. However, we're happy to hear that someone named Marty was able to help you get your car.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

My ordering experience was great

My ordering experience was great! I chose to find my parts on the website which went smooth. The best thing was that my parts order came very quickly. Fit and finish was perfect. I will be ordering from Classic Industries again soon.
Randy Marlett

11 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Randall,

We're happy to hear that your ordering experience was great and that you found our website easy to use. It's great to know your parts arrived quickly and the fit and finish was perfect. We appreciate your feedback and look forward to your next order!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 1 out of 5 stars

Didn't feel the quality of the window…

Didn't feel the quality of the window motors was good... window worked better before I replaced the old with the new

10 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Don,

We are very sorry to read that there are issues with this product. If you would like assistance with this part, please feel free to contact customer service at 800.854.1280, and we'll be happy to help you.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Repeat customer

I have ordered a few different items in the past few years. Everything was spot on as described and shipped in a timely order.

12 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Scott,

We're happy to hear that the items you ordered met your expectations and were shipped promptly. We appreciate you taking the time to share your positive experience with us.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Quick delivery. Very good service

Item as described. Good quality

11 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Donald,

We're happy to hear that you found the item to be of good quality and as described. Thank you for your positive feedback!

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 1 out of 5 stars

I ordered a part for a second time and…

I ordered a part for a second time and received a part that does not fit my car.

11 April 2026
Classic Industries logo

Reply from Classic Industries

Hello C.L.,

We regret that the part you ordered did not fit your car. We appreciate your feedback. If you would like assistance with this part, please feel free to contact customer service at 800.854.1280, and we'll be happy to help you.

Sincerely,

Robert Simpson
Customer Care Specialist

Rated 5 out of 5 stars

Was as advertised

Was as advertised. Fit and Quality !!

11 April 2026
Classic Industries logo

Reply from Classic Industries

Hello Lance,

We're happy to hear that our product met your expectations regarding fit and quality. Thank you for your positive feedback.

Sincerely,

Robert Simpson
Customer Care Specialist

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