Clash.GG Reviews 831

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 192 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the customer service and staff, highlighting their helpfulness, kindness, and quick response times. Many find the website to be decent, with some appreciating its design, rewards, and smooth animations, while others describe it as easy to use. However, some people were dissatisfied with the payment process, experiencing issues with withdrawals and deposits. There are also mixed opinions regarding the website itself, with some users reported significant issues, such as unexpected account closures or discrepancies in fund balances after winning, and technical glitches during gameplay, leading to concerns about the platform's reliability or fairness.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. While some praise it as a 'top-notch... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that support agents are often... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness and efficiency. Many... See more

Payment

People report negative experiences with payment. Many customers express dissatisfaction, citing issues such... See more

Response time

Users describe positive interactions with response times. Many customers report quick and helpful support,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

the problem that i had was that it was never specify into words that the minimum amount for the the player to get gems is 3.01 and the texts on the deposit page do not mention it,i deposited less then... See more

Company replied

Rated 3 out of 5 stars

this site is not the best but not the worst , i've lost around150 but ive seen some of my freinds win big so i have mixed emotions. its a decent site with a lot of rewards and different gamemodes

Company replied

Rated 4 out of 5 stars

just a little unlucky i guess but what can you do? great compatibility and fun on the mobile version sometimes i have to refresh the page because it bugs but its a million times better and cleaner th... See more

Company replied

Rated 2 out of 5 stars

So , the site itself is cool , nice graphic , various games , tho their lacking in something really important- the withdrawal- they have to call an admin for it so now people can wait up to 7 days ( a... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

Clash.gg is an free-to-play online social casino for CS:GO and CS2 players. It offers a secure and legal platform to bet skins and coins.


Contact info

3.3

Average

TrustScore 3.5 out of 5

831 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Amazing support team

Amazing support team, they respond fast! Shout to my boy (Mod) Ocean for helping me out!

25 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi MCG_Tv,

Thank you for the fantastic feedback! 😊 We’re thrilled to hear that Ocean was able to assist you quickly and efficiently. We’ll be sure to pass along your shoutout to him!

If you ever need anything else, don’t hesitate to reach out. We’re always here to help!

Kind regards,
Clash Customer Service Team

Rated 5 out of 5 stars

Overall experience after 20k wager played

Well let’s start with the betting! House return rate is on the high side but when you win you definitely win so if your lucky day comes it ends up balancing out, next community is pretty welcoming and chat is usually positive and helpful. Next mods are top tier few reasons, any question I had was answered within 10 seconds in chat, not even by customer service there friendly and know the site well, next there’s freebies given every half hour and one big one everyday also cases based on level increasing with level so overall of you got money to spare good site to possible double it 👍

21 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Jayce,

Thank you so much for the detailed and positive feedback! 😊 We’re glad to hear you’ve had a great experience with our house return rate, community, and moderators. It’s fantastic to know that you’ve found the chat and support to be helpful and responsive.

We truly appreciate your insight and are happy to hear that the freebies and level-based rewards added to your enjoyment. We aim to create an engaging and rewarding experience for everyone, and it’s great to see that you’ve been able to take full advantage of it.

If you ever need anything else, don’t hesitate to reach out. We’re always here to help!

Kind regards,
Clash Customer Service Team

Rated 1 out of 5 stars

I dont liek gambling :(

22 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Tor,

Thank you for sharing your thoughts with us. We completely understand that gaming isn’t for everyone, and we respect your decision. If you ever feel like you no longer want to play on our platform, we offer a self-exclusion option that allows you to temporarily step away from the site.

You can find more information and set it up here:
👉 https://clash.gg/self-exclude

If you have any further questions or concerns, feel free to reach out. We’re here to help!

Kind regards,
Clash Customer Service Team

Rated 5 out of 5 stars

Very good support helped me with the…

Very good support helped me with the 2fa I tried settings up very good support

21 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Zyro,

Thank you for the wonderful feedback! 😊 We’re so glad to hear that our support team was able to help you with setting up 2FA and that you had a positive experience.

If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!

Kind regards,
Clash Customer Service Team

Rated 5 out of 5 stars

Thought that was a scam after getting a…

Thought that was a scam after getting a $5 on my balance but it turned out to be legit, wasn't letting me withdraw for the first time, but the support fixed that

15 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Dizzy,

Thank you for sharing your experience! 😊 We completely understand your initial concerns, and we’re glad to hear that our support team was able to resolve the issue and help you with the withdrawal.

If you ever have any further questions or need assistance, please don’t hesitate to reach out. We’re always here to help!

Kind regards,
Clash Customer Service Team

Rated 5 out of 5 stars

CLASH.GG HONEST REVIEW

It's actually good i had problems cashing out when i first tried the website and won kinda big. And they helped me trhu it and got it working. love how it looks and sound effects are good to, Much love and play with money you can lose only Ty, much love <3

15 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Emzoz,

Thank you so much for the kind words! 😊 We’re thrilled to hear that our team was able to help you with your cashout and that you’re enjoying the site’s design and sound effects.

We always encourage players to play responsibly, and we truly appreciate your positive attitude. If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!

Much love ❤️,
Clash Customer Service Team

Rated 5 out of 5 stars

site help

they soooo nice and help so fast and They were really patient with me

13 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Israel,

Thank you for the wonderful feedback! 😊 We’re so happy to hear that our team was able to help you quickly and with patience. We always strive to provide the best support possible.

If you need anything else, don’t hesitate to reach out. We’re always here to assist you!

Kind regards,
Clash Customer Service Team

Rated 5 out of 5 stars

Amazing casino easy fast deposits very…

Amazing casino easy fast deposits very fun cases fun time streamer Kcazzy recommended me and it’s been a great time so far

12 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Cloey,

Thank you for the amazing feedback! 😊 We’re so glad to hear that you’ve had a great time with us and enjoyed the easy deposits, fun cases, and overall experience. We’re also happy to hear that Kcazzy’s recommendation helped you join us!

If you ever need anything else, don’t hesitate to reach out. We’re always here to help!

Kind regards,
Clash Customer Service Team

Rated 5 out of 5 stars

all issues are resolved quickly and its…

all issues are resolved quickly and its a good website to play.

12 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Antonio,

Thank you for the great feedback! 😊 We’re so glad to hear that your issues were resolved quickly and that you’re enjoying the site.

If you need anything else, feel free to reach out. We’re always here to help!

Kind regards,
Clash Customer Service Team

Rated 5 out of 5 stars

Legit website

Legit website, the ods are fair
One thing that some sites we cant say the same

12 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Jonas,

Thank you for the great feedback! 😊 We’re glad to hear that you find our website legit and that you’re happy with our fair odds. We strive to provide the best experience for our users, and we truly appreciate your trust.

If you need anything else, don’t hesitate to reach out. We’re always here to help!

Kind regards,
Clash Customer Service Team

Rated 5 out of 5 stars

w support respond way to quick

11 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Amir,

Thank you for the feedback! 😊 We’re happy to hear that our support team responded quickly and efficiently. We aim to provide the best service possible, and we’re glad to know it made a positive impact!

If you need anything else, feel free to reach out. We’re always here to help!

Kind regards,
Clash Customer Service Team

Rated 5 out of 5 stars

best fast support

11 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Mihajlo,

Thank you for the fantastic feedback! 😊 We’re thrilled to hear that you had a great experience with our fast support team.

If you need anything else, don’t hesitate to reach out. We’re always here to help!

Kind regards,
Clash Customer Service Team

Rated 3 out of 5 stars

not good not bad

this site is not the best but not the worst , i've lost around150 but ive seen some of my freinds win big so i have mixed emotions. its a decent site with a lot of rewards and different gamemodes

10 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Bre,

Thank you for sharing your feedback! 😊 We understand that experiences can vary, and we appreciate your honest opinion. We’re glad to hear that you enjoy the rewards and different gamemodes.

While losses can be frustrating, we're happy to see that some of your friends have had great wins! We strive to provide a fair and enjoyable experience for all users, and we’re constantly working to improve.

If you ever need anything or have further questions, don’t hesitate to reach out. We’re always here to help!

Kind regards,
Clash Customer Service Team

Rated 1 out of 5 stars

Why does it says that doing KYC you…

Why does it says that doing KYC you have access to free daily case as per F2P but it makes you deposit to open it. Make it make sense. Greedy bastards

10 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Tommy,

Thank you for your feedback! We understand your concerns and appreciate the opportunity to clarify this.

To access daily-level cases more than 5 times in 30 days, a $10 total deposit is required within that period. This helps us maintain fairness and prevent botting while still allowing users to claim free rewards for up to 5 days each month. We believe this ensures a balanced and enjoyable experience for all users.

We truly appreciate your understanding, and if you have any other questions, feel free to reach out to our live support team for further assistance. We’re always here to help!

Kind regards,
Clash Customer Service Team

Rated 2 out of 5 stars

Upgrade is ass change upgrade i did 80½…

Upgrade is ass change upgrade i did 80½ and 2 times i lost it thats literaly a scam.İ always lose at 20-30 low chances upgrade coded to to let people lose there money.only 1 think i liked and it was support

8 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi there,

Thank you for sharing your feedback. We understand your frustration, but we want to assure you that we do not rig any of our games. Our platform operates on a provably fair system, and all outcomes can be verified through clash.gg/fairness.

We always strive for transparency and fairness, and the Upgrade game, like all others, is governed by cryptographic randomness. While losing streaks can be frustrating, we want to remind you that these outcomes are purely based on luck.

We’re glad to hear you were happy with our support, and if you ever need further clarification or assistance, please don’t hesitate to reach out. We’re here to help!

Kind regards,
Clash Customer Service Team

Rated 5 out of 5 stars

I recently got hijacket on my Steam…

I recently got hijacket on my Steam Account and your Support Safed me. Thanks for that❤️ you guys are here for us!!

8 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi there,

Thank you so much for the kind words! 😊 We’re so glad to hear that our support team was able to assist you and keep your account safe. It’s always our priority to help protect our users, and we’re happy to know you felt supported.

If you ever need anything else, don’t hesitate to reach out. We’re always here for you!

Kind regards,
Clash Customer Service Team

Rated 1 out of 5 stars

L scam site d

shit odds and rigged L scam site

7 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Dasun,

We’re sorry to hear that you’re not satisfied with your experience. We want to assure you that Clash.gg operates with provably fair systems, and we’re fully committed to transparency and fairness. All outcomes can be verified through clash.gg/fairness.

If you’re experiencing specific issues with the site or odds, we encourage you to reach out to our live support team via the orange chat button on clash.gg, and we’ll be happy to assist you further.

We appreciate your feedback and hope to improve your experience moving forward.

Kind regards,
Clash Customer Service Team

Rated 1 out of 5 stars

Site is extremely sus

Site is extremely sus, support is dubious at best. They steal any deposits under a certain amount with their weird gem economy. You only get "coins" for depo which mean nothing. Couldn't be more set up to fake you out.

Update: response entirely unhelpful, deposit still stolen. Avoid.

5 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Peter,

Thank you for your feedback, and we’re sorry to hear about your concerns. We’d like to clarify a few points to help clear up any misunderstandings.

Gems are not directly purchasable — they are given as a bonus for deposits over $3.01 USD. If your deposit was under $3.01 USD, it does not qualify for the gem bonus. Our coins are the primary currency on the site, and they are used for all activities within the platform. These coins are non-withdrawable and serve as a way to enjoy the site and participate in gamemodes.

We hope this helps clarify how our deposit system works, and we apologize for any confusion. If you have further questions, please contact our live support team, and we’ll be happy to assist you.

Kind regards,
Clash Customer Service Team

Rated 1 out of 5 stars

I uploded balance by skins and i never…

I uploded balance by skins and i never got my balance

4 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Rips,

We’re sorry to hear about the issue with your balance. If you’ve uploaded balance using skins and haven't received it, please contact our live support team. We'll be happy to assist you and investigate the issue to get it resolved as quickly as possible.

You can reach our support team via the orange chat button on clash.gg. Please provide us with any relevant details, and we'll look into it right away.

We appreciate your patience and are here to help!

Kind regards,
Clash Customer Service Team

Rated 5 out of 5 stars

Support help

Support was very helpful and quick to reply.

5 July 2025
Unprompted review
Clash.GG logo

Reply from Clash.GG

Hi Aurele,

Thank you for the wonderful feedback! 😊 We’re so glad to hear that our support team was helpful and quick to reply. We’re always here to assist you!

If you need anything else, don’t hesitate to reach out. We’re always happy to help!

Kind regards,
Clash Customer Service Team

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