a big thank you to Caroline in Trowbridge store on 3rd September for helping my son have his feet measured and choose shoes- she was very patient and answered all of his questions....I also picked up.... See more
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My 11-year-old son and I went to Clarks in Trowbridge today. Within a minute of entering the shop we were greeted with a warm and friendly smile by Ishika who measured my 11 sons feet and found... See more
Daisy was very helpful at the Trowbridge branch of Clarks. She was very patient with us as we went through a number of different shoe types entailing numerous trips to the store room to check for size... See more
I had a great experience with Sam at Clarks in Trowbridge. I wanted to get my toddlers feet measured and had attempted this at home with no success. Sam's calm and friendly presence put my toddler at... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
47 Fore Street, BA14 8EJ, Trowbridge, Wiltshire, United Kingdom
- 01225752416
Replied to 97% of negative reviews
Typically replies within 48 hours
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Great experience with Becca in the…
Great experience with Becca in the Trowbridge branch.
Good
The staff were kind, patient and helpful. Julia served us, and was lovely.
Excellent service
A friendly meet and greet upon entering the Clarks shop by Julia who gave us both excellent advice and guidance on shoe fittings which resulted in us purchasing a pair of shoes and ladies boots.
Julia is a credit to your company and superb service from start to finish always with a friendly smile.
Julia at the Trowbridge store was super…
Julia at the Trowbridge store was super helpful and really lovely. Thank you!!
Immy Clarks Trowbridge
Immy, You were kind and patient trying on boots and shoes for my daughter. You ensured they fitted well and that she got exactly the ones she wanted. Thank you!
Great service
I have a tricky fitting and it usually takes some time to find a pair of shoes that are comfortable. Julie from the Trowbridge store helped me out and we quickly found a pair after trying a few combinations.
Trowbridge Clarks were professional…
Trowbridge Clarks were professional friendly and helpful
Very helpful member of staff
Very helpful member of staff, Sam. She tried so hard to make sure that my daughter was happy with her shoes and that they fitted well.
Shopping for children’s shoes
I was not,looking forward to Shopping for children’s shoes in Clarks in Trowbridge.
A lovely young lady called Becca was so helpful and understanding. She was a STAR!
Julia in Trowbridge amazing
Julia in the Trowbridge store was so helpful and lovely. We were there to get shoes for our 15 month old and she was so good at keeping him entertained to keep him still while she measured and fit his shoes! 5*
School shoes
My 11-year-old son and I went to Clarks in Trowbridge today.
Within a minute of entering the shop we were greeted with a warm and friendly smile by Ishika who measured my 11 sons feet and found us the perfect school shoes that both my son and I were happy with. She also offered us different styles that allowed a comparison to ensure we were happy.
She was relaxed and informed and asked relevant and sensible questions while encouraging us to be honest which was really helpful.
She was the best assistant we’ve encountered yet, although staff are always helpful but she had an extra special quality, thank you.
Trowbridge Store
We visited the store in Trowbridge for my daughter's first school shoes and were immediately greeted by Ishika (I hope I have spelt your name right), who was incredibly friendly and helpful. She was very patient with both of my children (4y and 2y) whilst they decided what shoes they wanted and generally acted like 2 and 4 year olds. At no point did she make us feel we were taking up too much time and she continued to interact with me and my children with a smile.
So helpful and friendly!
Jacob made us feel really welcome. He was friendly and helpful and was great with our little boy :)
Great service from the start…
Member of staff available straight away, and she was really helpful a lady called Sarah Law, she was very knowledgeable and friendly.
Great
They were extremely busy when I visited this morning to get my children’s school shoes, but Amber took the time to ensure their feet were measured correctly and they were fitted with the right shoes. She was friendly and patient.
We went to Clarks looking for our son’s…
We went to Clarks looking for our son’s first pair of shoes and Sam S made the experience not only fun for him but also supportive and understanding for us as parents. I would absolutely recommend the shop for service quality, insight and fully understand why generations choose to continue buying from Clarks.
Great Service at Clarks Trowbridge
Daisy was very helpful at the Trowbridge branch of Clarks. She was very patient with us as we went through a number of different shoe types entailing numerous trips to the store room to check for sizes! Daisy also made some really good suggestions which were greatly appreciated. Thank you Daisy!
Excellent shopping experience
I visited the shop in Trowbridge with my daughter who was looking for shoes for her 2 sons on 31st July.The sales assistant (who was new) was very patient measuring both of their feet and helping to find appropriate footwear at a very reasonable price as they were in the sale. My grandsons were a bit of a handful racing around in their new shoes but all of the staff were very friendly and happy.
Thank you Jacob!
I went to Clarks in Trowbridge to get my 2 boys feet measured and purchase new shoes. Jacob was extremely friendly, kind and helpful. We came away with 2 very happy boys. Thank you so much.
Sam Law was so lovely today
Sam Law was so lovely today, very patient and explained the need for the shoe polish too. Thank you Sam
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