Clarks - Fosse Park Reviews 298

TrustScore 5 out of 5

4.9

Unit 7, Fosse Park West, Grove Way, LE19 1HZ Leicester, Leicestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

So happy with my purchase and the service I received today. Talisha, who has great energy, helped me pick out some trainers as a multi purpose staple for my capsule wardrobe. Service wasn’t remotely p... See more

Rated 5 out of 5 stars

I had such an amazing experience at Clarks thanks to Talisha. She was honestly out of this world! From the moment we walked in, she made both me and my mum feel so welcome and comfortable. Talisha w... See more

Rated 5 out of 5 stars

Talisha at Clarks was absolutely wonderful—patient, kind, and incredibly supportive throughout our visit. She took the time to explain everything clearly and made sure it was easy to understand, even... See more

Rated 5 out of 5 stars

Sasa from Fosse Park branch was absolutely lovely with our 1 year olds who were throwing the biggest tantrum that day. She was absolutely patient and trying to distract them while she tries to measure... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit 7, Fosse Park West, Grove Way, LE19 1HZ, Leicester, Leicestershire, United Kingdom

  • 01162895603

4.9

Excellent

TrustScore 5 out of 5

298 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I had such an amazing experience at…

I had such an amazing experience at Clarks thanks to Talisha. She was honestly out of this world! From the moment we walked in, she made both me and my mum feel so welcome and comfortable.
Talisha was incredibly helpful, patient, and knowledgeable. She really took the time to understand what we needed and went above and beyond to make sure we found exactly the right shoes. Nothing felt rushed, and she made the whole experience enjoyable and stress-free.
It’s rare to come across customer service like this these days, and Talisha truly made our visit memorable. We left feeling really happy with our purchases and grateful for all her help. Thank you so much!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Comfort and style

So happy with my purchase and the service I received today. Talisha, who has great energy, helped me pick out some trainers as a multi purpose staple for my capsule wardrobe. Service wasn’t remotely pushy, but attentive which is often lacking when trying to find sizes at many stores.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Talisha at Clarks was absolutely…

Talisha at Clarks was absolutely wonderful—patient, kind, and incredibly supportive throughout our visit. She took the time to explain everything clearly and made sure it was easy to understand, even adapting her approach for my two young children. She helped us purchase two pairs of shoes, arranging one in-store and assisting with another as an online order. Her warm and thoughtful service made the whole experience smooth and enjoyable. We’re very grateful for her help!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Lovely experience at Fosse Park

Sasa from Fosse Park branch was absolutely lovely with our 1 year olds who were throwing the biggest tantrum that day. She was absolutely patient and trying to distract them while she tries to measure their feet. Hope to see more of her when we come back to have our toddlers’ feet measured!

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Very patient

Jas was very patient with my 2 children and their extra needs . She was able to find shoes for both of them that they were eventually comfortable in . Great job ! Thank you !

2 April 2026
Unprompted review

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